Marriott Guest Service Representative Interview Questions & Reviews

Interview Details – Sent cover letter and resume to hiring manager. Was called two days later offering an interview at the hotel. The interview lasted about 45 minutes. It consisted of asking questions about my work history, education/qualifications, situational questions and information about the company. I was contacted about a week later offering me the position.

Interview Details – Interview process was great. Basic question, she mainly tried to asses how friendly I was and if I would fit in with the staff she had for the front desk.

Interview Details – I was interviewed by the Front Desk manager first, then the Area manager, and Finally their boss. It took about an hour and a half and was pretty intensive. I got an offer off the bat. They ask open ended questions such as "Have you ever had a work experience were you came short of your expectations" and "Have you ever seen a coworker struggling and what did you do about it?" It was about 20 questions like this. I did not get any questions about my previous experience. They just want to see how you handled different situations in the past. The 2 questions that caught me most off guard are "Why do you want to work at this Marriott" (specifically) and "Where do you see yourself in a year?" Just because they are so direct and you know your answer could make or break the interview!

Negotiation Details – Marriott has great benefits and offered a better salary than the other places I applied. Given I dont have any previous hotel experience, I took the offer off the bat.

Interview Details – Was called in for an interview after filling out application on company website. Met with the Managers who were very nice, very comforting and easy to speak to. Right from the begining the salary would not work for me. I do repect this company and the management although we could not work something out. If you can work for a low salary than this would be a good foot in the door and I'm sure you will be happy with management there, I was very impressed.

Interview Details – Previous job experience in customer service is a MUST. Mostly all interview questions are based on previous experience in high-stress situations/work relationship with other employees/situational questions.

Interview Details – the day i came in for my interview i was given my application to fill out.my interview process and everthing with this company was rather different. i called the hotel after passing by and stopping in and saw how beautiful it was.then after i decided to give the hotel a call and let the general manger how wonderful the hotel was and how it would any at all possible to be apart of his team(this was via voicemail). two weeks later i was given a call to come in at 2pm that day to start the application process and recieved my first interview the same day.which went great. i was asked, where do you see yourself in the next 5 years?, are you looking for advancement at all?, how do you deal with drama in the workplace?)which i felt was a little unprofessional). second interview, i was interviewed with what i consider to be a unplanned group interview with the general manager, front office manager and human resources which really re capped things from the first interview as far as the questions.