Marriott Vacation Club

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Marriott Vacation Club Guest Services/Front Desk Interview Questions

6 Interview Reviews

Interview Experience

Interview Experience

80%
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20%

Getting an Interview

Getting an Interview

66%
16%
16%

Interview Difficulty

2.3
Average

Interview Difficulty

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Average

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6 Candidate Interview Reviews Back to all interviews

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Guest Services/Front Desk Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took a weekinterviewed at Marriott Vacation Club.

Interview Details

Group setting interview. Was nervous at first, but they all made me feel very comfortable. To be quite honest, I still can't fathom how kind they were. Through them, it shows me that Marriot does highly care about their employees, because it shows in their positive attitudes.

Interview Questions
  • Have you had to deal with a disgruntled employee, boss. Or if you hadn't, what would you do in that situation. That was hard to answer because I had worked in a very horrible work environment before and didn't want to lie and say "everything has always been fine and dandy".   View Answer
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Marriott Vacation Club

  1.  

    Guest Services/Front Desk Interview

    Anonymous Interview Candidate in Palm Desert, CA
    Anonymous Interview Candidate in Palm Desert, CA
    Application Details

    I applied online. The process took 3 daysinterviewed at Marriott Vacation Club in February 2012.

    Interview Details

    I applied online and a little more than a week later I received a call on a Friday to come in Monday morning for an interview. During my interview I first met with the Assistant Front Office Manager and she asked me questions about situations that I had occured during my work history. For example, "Tell me about a time when you went above and beyond to satisfy a customer" or "Tell me about a time when you were overwhelmed with work that need to get done and you had to ask for help"

    Then I met with the Front Office Manager and we briefly chatted for about 5 minutes. He took a brief look at my application and conversed with me about my work history. I was told to expect a call within a week for a 3rd interview with another Assistant Manager. A few hours later I received a call to scedule my 3rd interview 2 days later. When I went for my 3rd interview I met with the Assistant Manager and we talked for about 10 minutes. She asked me why I wanted to work for the Marriott and mostly asked if I had any questions she could answer. She informed me that they had other applicants to interview throughout the week and I should expect to hear back in about 5 days.

    A few hours later I received a call from the Front Office Manager telling me that they had decided to move forward with hiring me!

    Any advice to future applicants would be to assure that company that this a long-term career that you are looking to go into. My major is Hospitality Management and and I told them that I hope to grow within the company. Overall, I'm very pleased with the interview process. Management was polite, prompt, and made me feel at ease.

    Interview Questions
    • Tell me about a time when you became frustrated with a co-worker and what did you do to overcome it?   Answer Question
    Negotiation Details
    This is an hourly pay job that starts at $11.00/hour. The starting pay isn't really up for negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Guest Services/Front Desk Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied through college or university. The process took a dayinterviewed at Marriott Vacation Club in October 2011.

    Interview Details

    interviewer was our ex student....He came and interviewed.

    Interview Questions
    • why you want to join front office?   View Answer
    • this you can do in railway station too..then y front office??   View Answer
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Guest Services/Front Desk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Marriott Vacation Club.

    Interview Details

    Easy, they check for your personality if you get along well with people and they check for a great sence of humor. On the spot questions that you won't expect. They also check what makes you tik, and see how short your leash is.

    Interview Questions
    • What would make you angry and how would you deal with it?   View Answer
    No Offer
    Easy Interview
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  5.  

    Guest Services/Front Desk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Marriott Vacation Club in June 2012.

    Interview Details

    1 to 1 interview 6 pages of questions related to your ex experience and job tasks and skills and how you be interacting with guests and so unexpected questions

    Interview Questions
    • describe a time when you had to complete a complicated task in a limited time   Answer Question
    • what makes you the better candidate for the position?   View Answer
    Negotiation Details
    an interview on the phone 3 days later i make an interview with the assistant resort manager and the front office manager, as i have a long experience and speaking 4 diff languages just 3 hours after the interview the position was offered to me
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Guest Services/Front Desk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Marriott Vacation Club in February 2009.

    Interview Details

    Interview was a joke...interviewer read off a list of questions from a list. Very impersonal and it seemed as though she was just going throught the motions with no intention of hiring me.

    No Offer
    Negative Experience
    Easy Interview

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