Marshalls Interview Questions

Updated Mar 20, 2015
Updated Mar 20, 2015
31 Interview Reviews

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31 Candidate Interview Reviews Back to all Interviews

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  1.  

    Store Associate Interview

    Anonymous Employee in Bolingbrook, IL
    Anonymous Employee in Bolingbrook, IL
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Marshalls in March 2015.

    Interview Details

    I was called for an interview at Marshalls Bolingbrook, IL, I came in 30 mins early of my scheduled time. just 15 mins before 2 pm I looked for the Store mngr. I was asked about my previous job experience mostly about customer service experience and retail job. The job they have available is customer service , Part time 10-20 hrs/ week.

    Interview Questions
    • 1. What is a team player?
      2. Name a situation where you had a upset customer and how did you handle it?
       
      View Answer
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Merchandise Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took a weekinterviewed at Marshalls in February 2015.

    Interview Details

    Fairly easy interview but when I went in to interview they did not even know who was supposed to interview me. I waited for around 10 minutes until I was finally called back for a interview which took 5 minutes and then told I would hear back. They called me a few days later and when I called back no one knew who called me.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Sales Associate/Cashier Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took a dayinterviewed at Marshalls.

    Interview Details

    name a time you faced a major obstacle
    tell me about your self
    what your weakness
    whats your strengths
    how can you help better this company
    who are you inside
    how was your day
    it was easy trust great fashion nice interview i was laughing with her

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Said that my flexibility was great and would call back later in the week, never heard from the manager again. Very odd since I thought I'd at least get an interview

    No Offer
  6.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Marshalls in January 2015.

    Interview Details

    Applied in store then it took about 2 weeks for a call back after that it was a one one one interview ... Simple basic questions. Then had to do background test and drug test after that they said they would call back

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took 4+ weeksinterviewed at Marshalls.

    Interview Details

    I gave in my application to the manager and was told that I look great and he'll call me during the week to schedule and interview, its been a month and he has never called back.

    Interview Questions
    No Offer
  8.  

    Full Time Interview

    Anonymous Employee in Sacramento, CA
    Anonymous Employee in Sacramento, CA
    Application Details

    I applied online. The process took 6 daysinterviewed at Marshalls.

    Interview Details

    Completed a short application online on Monday got called for on Sunday for an interview on Monday. Went to Marshalls the next day filled out the complete job application at the store. They told me to wait outside till i was called. Took about more than 1 hr. to get called in. I notified them that i was still here for my interview about 6 times until they finally assisted me. They interviewer took so long because she decided to attend the cash register (there was not a big line of shoppers either only like 2 people in line.) Finally went to get my interview and they made me wait outside the door for about 5 min. Finally went inside to take my actual interview after about 1hr and 30 min. The lady asked me why do you want to work at marshalls then i gave her a answer. Then she asked me about my previous jobs or volunteer work then i gave her my answer and it was a good answer. After i answered she was like oh well the position is already full (since a long time ago.) Have a nice day. The interview wasn't even 5 min. until she basically told me to leave. I thought to myself why would you make me wait more than an hour or even call me in for an interview if the position had been full since who knows when and then you make me wait so long for an "interview" that was no longer than 5 min. I was so furious. And i was dressed appropriately and everything.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Employee in San Jose, CA
    Anonymous Employee in San Jose, CA
    Application Details

    I applied online. The process took a weekinterviewed at Marshalls in October 2014.

    Interview Details

    Applied at Marshall's on SnagAJob, got a call back for an interview about a week later. When I showed up 15 minutes early to my interview I discovered that both myself and the lone man waiting at the entrance had interviews scheduled at the same time; I assumed it was a group interview. Well, it turns out the woman scheduling interviews simply made the mistake of double booking the 9:15am time slot, so it ended up being a 1:1 interview for the two of us. The manager interviewed the man waiting and about 5 minutes later the assistant manager came out and apologized to me for the inconvenience and decided to interview me. If you pass the 1st interview you will immediately be given a 2nd interview (with whichever manager didn't give you the first interview). The 1st and 2nd interview were more or less the same but with the different single question. 1st interview question: Why do you want to work at Marshalls? 2nd interview question: Why did you quit working at your previous job? I was informed that if I didn't receive a call by the end of the week, I didn't receive the position. I am still waiting on my call. Overall a very easy, simple experience.

    Interview Questions
    • Why Marshall's? Why did you quit working at your previous job?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at Marshalls in September 2014.

    Interview Details

    I applied online and about a week and a half I received a call from the hiring manager to have an interview the very next day. I was first interviewed by the hiring manager in a pretty informal/unprofessional interview. She told me about what their store was all about and that they were looking for seasonal workers. She asked me a few questions and said that they do 2 interviews, so I will have to interview with one of the store manager right after this one. During the 2nd interview, the manager indicated to me that they do call references and if my reference check out, I will hear from them in 4 days if they decide to hire me. Both interviews lasted around 10 mins each and was fairly informal. I'm still waiting for a reply.

    Interview Questions
    • Questions were pretty basic.
      Why do you want to work at Marshalls?
      Tell me about yourself.
      How do you deal with a difficult customer?
      Do you have any questions for me?
       
      View Answer
    No Offer
    Negative Experience
    Easy Interview
  11.  

    Assistant Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Marshalls.

    Interview Details

    Had a over the phone interview, interview with the store manager, final with the district manager. After the interview with district manager I thought I had the job. I had to email the HR office 16 days later just find out they moved on to other candidates. Very very unprofessional.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

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