MassMutual Interview Questions

Updated Aug 3, 2015
43 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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43 Candidate Interview Reviews Back to all Interviews

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  1.  

    Financial Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 1 dayinterviewed at MassMutual in October 2009.

    Interview

    Seemed to be reading of a script in the office. I ended up feeling empty after the interview was completed. I will not pursue this any further

    Interview Questions

    • did you like your last job   1 Answer
    • would you like to work here   1 Answer
  2.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Difficult Interview

    Application

    I applied through a recruiter – interviewed at MassMutual (Phoenix, AZ).

    Interview

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions

  3.  

    Data Science Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Interview

    If was fairly easy because it was a right after college interview. General questions were asked and mostly the interviewer talked about what work he did for the company and how new hirea would fit in. Then he asked me about my background and my interests. This was just the preliminary interview before the application was submitted

    Interview Questions

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  5.  

    Wells Fargo WBR Interview

    Anonymous Employee in La Jolla, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at MassMutual (La Jolla, CA) in March 2015.

    Interview

    After applying they contact you to schedule a phone screening behavioral interview. To help you prepare for the phone interview, they email you a list of potential questions as well as potential ways in which you should answer them using a STAR approach (Situation Task Action Result). If you pass the phone interview, the next step is a in-person interview at one of their offices.

    Interview Questions

    • Tell me about a time when project planning was an important part of your job. What did you do and why?   Answer Question
  6. Helpful (2)  

    Sales Representative Interview

    Anonymous Employee in Rockford, IL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at MassMutual (Rockford, IL) in February 2011.

    Interview

    A four step process is standard. It includes a phone screening, an online screening, an 2/3 in person interviews. During the in person interviews you will most likely speak with a sales manager and somebody higher up in the company. I really enjoyed interviewing for them, because they do ask uncomfortable questions or some that might be seen as personal, and that is what makes for an interesting interview.

    Interview Questions

    • What is your definition of success, because having a unique answer matters.   Answer Question
  7.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at MassMutual (Phoenix, AZ) in February 2014.

    Interview

    I first found out about the opening in November 2013. I was given the name of an HR recruiter to call. I began calling the recruiter to inquire about the position and get my name out there. I had tried to apply online, but kept getting system errors. I finally managed to get my online app to go through in December 2013. In January 2014, I received a call from the recruiter to schedule an appointment for skills testing. This involved reading comprehension, math skills, and a customer service simulator. About three weeks after the testing, I received a call to come in for a one on one interview with the recruiter I had been in contact with. The interview was quick - about 15 minutes or so. I was asked about what I know about the company and also various test taking questions since passing the Series 6 exam is required. About a week later, I received another call to come in for a panel interview with the call center directors. It was with two of the directors, and this interview lasted about 45 minutes. They asked several questions about previous customer service experience and what I know about the company. Two weeks later, I was notified that I wasn't selected for the position.

    Interview Questions

    • Most unexpected was probably about test taking ability and study habits in college.   Answer Question
  8.  

    Financial Services Representative Interview

    Anonymous Employee in Saint Louis, MO
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 6+ weeksinterviewed at MassMutual (Saint Louis, MO) in June 2008.

    Interview

    The interview process went pretty much as expected. Everyone was very helpful and always professional. I meet a representative at a Career Fair not knowing if I would be interested in the industry and thought I might as well give it a shot. Ended up being more of a sales job, however it looked like a great company to work for if you intend to be in the financial industry.

    Interview Questions

    • Do you have any connections in the geographic area?   Answer Question
    • Tell me about a situation where you had to learn something new in a short time. How did you do this?   1 Answer
  9.  

    Finance Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at MassMutual in October 2009.

    Interview

    I met with 2 well experienced individuals and my impression was that they were / would be very good to work with. Struck me as having an agreeable management style and not wolf in lamb's clothing type of approach. Maybe the change in executive management has been fruitful in making corporate ethics more prevalent in their culture.

    Interview Questions

    • What were the most challenging decisions you had to make as a supervisor?   1 Answer
  10.  

    Financial Advisor Interview

    Anonymous Employee in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at MassMutual (San Francisco, CA) in December 2009.

    Interview

    Although a decision has yet to be made on their end, it seems they have no problem calling me in to meet new possible colleagues throughout the office. Nothing new arises, I come in, chat it up for an hour and then walk out. They are a very nice young group that I'd love to be a part of. When I first came in they did warn me it was going to be a long, drawn out process.

    Interview Questions

    • The dreaded "where do you see yourself in 10 years" question was asked.   1 Answer
  11.  

    Actuarial Analyst Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at MassMutual in July 2011.

    Interview

    I needed to fill in a set of attitude questions, and also translate 2 paragraphs, one from chinese to english and the other one is from english to chinese then , they asked me to introduce myself, and ask some detail about my extra curricular activities. Also, they have asked why did I choose maths in the university and why do I want to be an actuary.

    Interview Questions

    • As you join so many extra curricular activities, what is the most memorable thing?   Answer Question
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