MassMutual Interview Questions

Updated Apr 23, 2015
42 Interview Reviews

Interview Experience

Interview Experience

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42 Candidate Interview Reviews Back to all Interviews

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  1.  

    Financial Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 1 dayinterviewed at MassMutual in October 2009.

    Interview

    Seemed to be reading of a script in the office. I ended up feeling empty after the interview was completed. I will not pursue this any further

    Interview Questions

    • did you like your last job   1 Answer
    • would you like to work here   1 Answer
  2.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Difficult Interview

    Application

    I applied through a recruiter – interviewed at MassMutual (Phoenix, AZ).

    Interview

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions

  3.  

    No Offer
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at MassMutual.

    Interview

    Applied online through monster, received a called for an interview 2 weeks later. Interview felt more like a presentation and took a personality questionnaire after the interview. Interview was only about getting to know you.

    Interview Questions

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  5.  

    Actuarial Student Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 dayinterviewed at MassMutual in October 2014.

    Interview

    Interviewer was a person who had previously gone through the same actuarial student process. Started off with standard questions about resume, then moved on to behavioral questions and finally on to some technical questions. The setting was fairly informal and friendly. Unfortunately they take a very long time to get back in touch, over 3 weeks before I heard either way

    Interview Questions

    • Describe a situation where you resolved a disagreement in a group situation.   Answer Question
  6.  

    Financial Advisor Interview

    Anonymous Employee in San Jose, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at MassMutual (San Jose, CA) in July 2013.

    Interview

    I applied online through indeed.com on Friday and got a phone interview on Monday. We then set up 1 on 1 interview on Wednesday. The interview lasted for about less than 1 hour. It was just me and recruiter in a meeting room having conversation. I was pretty nervous because i don't really have much formal interview experience. The recruiter is cute and respectful.

    Interview Questions

  7.  

    Financial Services Representative Interview

    Anonymous Employee in San Jose, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university – interviewed at MassMutual (San Jose, CA) in May 2013.

    Interview

    First interview was on campus and was only about 15 minutes asking about myself. The next interview was more of an orientation and they gave a 3 hour presentation on what the company was about. It was informative and after there was a 20 minute interview getting to know me.

    Interview Questions

    • Pretty basic questions. Such as "why do you want to work for us?"   Answer Question
  8.  

    Financial Services Professional Interview

    Anonymous Employee in San Francisco, CA
    No Offer
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at MassMutual (San Francisco, CA).

    Interview

    Applied online, Was asked to attend WebEx, called into office for a first round interview, then asked for a second round interview

    Interview Questions

    • First interview round is mainly to get to know the candidate better on a more personal and career goals setting   Answer Question
  9.  

    Senior Auditor Interview

    Anonymous Employee in Springfield, MA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at MassMutual (Springfield, MA).

    Interview

    Phone call from their recruiter, phone interview, and then a 1/2 day interview with about 6-7 people. This was a pretty sad group overall. After going into Springfield I realized I would never want to work there.

    Interview Questions

    • I think when I had a panel interview with the individuals who would actually be my coworkers I realized this would not be a good fit. They would ask basic questions, not even a hint of challenge.   Answer Question
  10. Helpful (2)  

    Sales Representative Interview

    Anonymous Employee in Rockford, IL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at MassMutual (Rockford, IL) in February 2011.

    Interview

    A four step process is standard. It includes a phone screening, an online screening, an 2/3 in person interviews. During the in person interviews you will most likely speak with a sales manager and somebody higher up in the company. I really enjoyed interviewing for them, because they do ask uncomfortable questions or some that might be seen as personal, and that is what makes for an interesting interview.

    Interview Questions

    • What is your definition of success, because having a unique answer matters.   Answer Question
  11.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at MassMutual (Phoenix, AZ) in February 2014.

    Interview

    I first found out about the opening in November 2013. I was given the name of an HR recruiter to call. I began calling the recruiter to inquire about the position and get my name out there. I had tried to apply online, but kept getting system errors. I finally managed to get my online app to go through in December 2013. In January 2014, I received a call from the recruiter to schedule an appointment for skills testing. This involved reading comprehension, math skills, and a customer service simulator. About three weeks after the testing, I received a call to come in for a one on one interview with the recruiter I had been in contact with. The interview was quick - about 15 minutes or so. I was asked about what I know about the company and also various test taking questions since passing the Series 6 exam is required. About a week later, I received another call to come in for a panel interview with the call center directors. It was with two of the directors, and this interview lasted about 45 minutes. They asked several questions about previous customer service experience and what I know about the company. Two weeks later, I was notified that I wasn't selected for the position.

    Interview Questions

    • Most unexpected was probably about test taking ability and study habits in college.   Answer Question

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