MassMutual

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  www.massmutual.com

MassMutual Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
120 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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120 Candidate Interview Reviews Back to all interviews

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  1.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at MassMutual in September 2014.

    Interview Details

    Recruiter contacted me via phone, scheduled interview for next week. The interview questions were read from a packet which was filled out by the interviewer. Standard questions about resume, some unexpected.

    Interview Questions
    Reasons for Declining

    I wasn't comfortable with the weekly stipend as a means of compensation as it put too much pressure on selling products to prospective customers.

    Declined Offer
    Positive Experience
    Easy Interview
  2. 2 people found this helpful  

    Customer Service - Call Center Interview

    Anonymous Interview Candidate in Enfield, CT
    Anonymous Interview Candidate in Enfield, CT
    Application Details

    I applied online. The process took a dayinterviewed at MassMutual in August 2014.

    Interview Details

    I received a call from a MassMutual recruiter regarding the call center position I had applied for. She was very upfront about the position, what it would entail, and what the timeline was. She also told me how much the position pays, what I would need as far as licensing, and what would be expected of me if hired. I had to take two computer assessment tests before being offered an interview. One was the standard personality test. The other was an "in-role" type test to gauge how well I would do in a call center type environment. Both took about 2-3 hours in total to complete. Once my scores were received I was offered an interview with the hiring manager and director. The interview was brief but informative. They covered what the first few months of the job would be like, what would need to be done in order to take the required licensing test, what the hours for the position are and how schedules are determined. Then there was the typical Q&A.

    Interview Questions
    • How would you adapt to a customer service role in a field you have little background in?   Answer Question
    Negotiation Details
    I was not able to negotiate. I was told how much the compensation was before interviewing and had to accept that amount before being scheduled for an interview.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    2 interviews; office manager found my resume on indeed.com and was interested in me. Round were in-person and easy. Just be yourself and be confident. You do not need to have any experience, just the willingness to learn and grow.

    Interview Questions
    • Tell me about a time that you had to persuade someone and how did you make them see your point of view?   Answer Question
    Reasons for Declining

    Recent college graduate that had multiple interviews for other companies at the same time. Also, this job is solely commission.

    Declined Offer
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  5.  

    Financial Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at MassMutual.

    Interview Details

    Talked for about 20 minutes with interviewer and then took a 20 minute personality test on computer. It didn't seem like a very good work environment, there were a lot of cubicles where I think I would have worked.

    Interview Questions
    Declined Offer
  6.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Melville, NY
    Anonymous Interview Candidate in Melville, NY
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at MassMutual in July 2014.

    Interview Details

    The company contacted me after they found my resume on Monster.com. I scheduled an interview with their recruiting director, Christina, and the interview took roughly an hour. Christina was very well spoken and conducted the interview as a conversation rather than a formal interview. After I finished the initial interview she scheduled me to speak with the branch manager. This portion of the interview mainly consist of me asking the branch manager questions. Both parties were very informative and did not sugar coat what was expected from the position. The whole process took 1-2 weeks.

    Interview Questions
    Declined Offer
    Easy Interview
  7. 1 person found this helpful  

    Insurance Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Recruiter called after a distant relative gave them my name. They called, I came in. The experience itself was a bit odd--the recruiter seemed like a nice guy, but honestly a bit "showy." Made MassMutual seem like the biggest dream job there ever was. Told me I could get rich. That kind of stuff. Not a terrible experience, but I just realized during my interview that the culture wasn't for me.

    Interview Questions
    • Nothing too unexpected; although he was clearly probing me to see how many contacts they could use to try and sell insurance to.   Answer Question
    Declined Offer
  8.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 6 weeksinterviewed at MassMutual in June 2014.

    Interview Details

    I met a recruiter at a university career fair, he asked for my resume and contacted me a few weeks later. We interviewed at the university then later a couple of times at the office. The interviews were mainly to check for the right personality type. There was also a market survey process that was less stringent that the competitor Northwestern Mutual's. I recommend that if you do not enjoy the market survey 100%, do not take the job. The surveys should literally be the easiest thing in the world. If they stress you out at all, go do something else. Seriously.

    Interview Questions
    • What does the term "financial" mean to you?   View Answer
    Reasons for Declining

    The office was located in a suburb, and I preferred to work in the city (I got another offer from a competitor in the city)

    Declined Offer
    Positive Experience
    Easy Interview
  9.  

    Financial Services Professional Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at MassMutual.

    Interview Details

    Initially I was contacted via LinkedIn. From there I went into the office for a face to face interview with a sales manager. After that there was a second interview where i met with other administrative staffers to assess my personality/suitability. The final interview was with the Agency President. During this meeting I presented a marketing plan as well as a vision statement.

    Interview Questions
    • The most difficult aspect was constructing a marketing strategy.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Sacramento, CA
    Anonymous Interview Candidate in Sacramento, CA
    Application Details

    I applied through college or university – interviewed at MassMutual in May 2014.

    Interview Details

    Had initial phone interview, about a week or so later got called in for an in-person interview. Talked a lot about his experience, and why he came to Mass Mutual. (Interviewer had previously spent 18 yrs at Northwestern Mutual and I wanted know why he switched over- I had also interviewed with NWM before). Went over resume. Was sent a behavior/personality test afterwards, came back and we went over my results, got more info about company/job details, and decided not to continue since I would have to stay in my current city and I am looking to relocate.

    Interview Questions
    • Where do you see yourself in 5 years? What made you want to apply here?   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  11.  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at MassMutual in May 2014.

    Interview Details

    Applied online and was contacted within 2 weeks. I came in for a face to face interview and it was more of me interviewing the employer. I came in again for a second interview and it was basically like I already had the job we just reviewed how commission would go.

    Negotiation Details
    No negotiation. 100% commission
    Accepted Offer
    Negative Experience
    Easy Interview

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