Microsoft Technical Account Manager Interview Questions

Updated Dec 4, 2014
Updated Dec 4, 2014
20 Interview Reviews

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Technical Account Manager Interview

Anonymous Employee
Anonymous Employee
Application Details

I applied online. The process took 3+ monthsinterviewed at Microsoft.

Interview Details

Applied a couple of months and totally forgot I even applied. June 2014. Got an email mid August scheduling initial phone interview. No updates for a couple of weeks then an email for phone interview (30 - 45 minutes). Had the interview and thought it went well. Waited over a month no follow up. Sent follow up / Thank you email right after interview and not even a word. The phone interview itself showed I knew more in my 13 years than the TAM I interviewed with who only had about 3 yrs experience....it was a good knowledge exchange.

I do have to say I observed some arrogance on the part of the interviewer (after-all they're Microsoft). It may be a great company but honestly I'm not impressed.

Whole process took about 3 months. Thankfully they were just one of many options I had on the table. Had to pass on the opportunity.

Interview Questions
  • All the questions were straight forward. Just one about a system platform that I felt was interesting.   Answer Question
Reasons for Declining

They came across as being arrogant and childish over the fact that they're "Microsoft".

Declined Offer
Negative Experience
Average Interview

Other Interview Reviews for Microsoft

  1.  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Redmond, WA
    Anonymous Interview Candidate in Redmond, WA
    Application Details

    I applied through a staffing agency – interviewed at Microsoft in September 2014.

    Interview Details

    I had a initial face to face to face followed by 3 phone interviews. Very professional interviewers mostly behavioral questions. Few scenario questions were asked such as If you were in a elevator with a CFO of one of your companies and he asked you to explain the cloud. What would you say? Actually enjoyed my interviews.

    Interview Questions
    • Situation when you had a boss who disagreed with a plan and wanted you to do it differently. How did you overcome that?   Answer Question
    Accepted Offer
    Positive Experience
  2.  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Microsoft.

    Interview Details

    Initial technical phone screen which I passed. The job was then filled internally. I had to call back two weeks later and then they offered a different location. I accepted and they flew me out for an in person interview process with ~5 member panel.

    Interview Questions
    Negotiation Details
    No negotiation. They pride themselves on the fact that there are a line of people behind you that will take the position. MS isn't about hiring the best any longer, they want clay that will drink their coolaid so they can form, mold, use and then discard.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ monthsinterviewed at Microsoft.

    Interview Details

    2 phone interviews and one in person over a 6 month period, hiring process pretty long.

    Interview Questions
    • Technical questions on Microsoft's hardware and software.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
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  5.  

    Technical Account Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Microsoft in October 2013.

    Interview Details

    First a telephone interview with a speed reader and her script. Phone Tech screen easy. I nvite for a face to face so disorganized. Was handed off to this person and then to another person I thought it was a joke. No one response to questions prior to flying out. The day before you leave they send you a ppt and say prepare to deliver this.

    Interview Questions
    • No difficult questions but plenty of stupid questions. Example, where is my data kept with office 365 coming from the role play director of IT. Rather than trying to find out who you are and what makes you think the way you do, the role play was a table full of employees from a client that behaved like brats in pre school including spending far too much time arguing with each other. I have worked in the industry for 20 years with major premiere hardware and software clients and none behaved like this group of snoogle wanna be's..... Even when the system went down at a brokerage house.

      They had to have watched the movie "The Internship" and Mr. Chetty was front and center. The arrogance of the team got in the way of my desire to want to work for Microsoft.

      As you leave the interviews the hiring manager assures you will hear something next week. Nada, zero, nothing, even after reaching out and asking what's the decision. Big promises - little deliver.
       
      Answer Question
    Reasons for Declining

    I checked this because if anyone would have got back to me with an offer I would have declined.

    Declined Offer
    Average Interview
  6. 2 people found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 2+ monthsinterviewed at Microsoft.

    Interview Details

    Recruiter screen, tech screen, team lead telephonic, then a series of face to face interviews

    Interview Questions
    • How many piano tuners are there in the world   View Answer
    Negotiation Details
    Offer letter and yes.no acceptance. No negotiations
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    Anonymous Interview Candidate in Irvine, CA
    Application Details

    I applied through an employee referral. The process took 6 weeksinterviewed at Microsoft in February 2013.

    Interview Details

    Initial phone interview was with a recruiter. Second phone interview with another technical account manager. Third interview was onsite to role play meeting with a fake client. Panel consisted of five employees; two managers and three technical account managers. One hour timed PowerPoint presentation provided by Microsoft. The last half hour was an open discussion. Last interview was by phone with national director.

    Interview Questions
    Negotiation Details
    Not much room to negotiate; great benefits package. Research average salary.
    Accepted Offer
    Positive Experience
    Difficult Interview
  8. 1 person found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through college or university. The process took 3+ monthsinterviewed at Microsoft in December 2012.

    Interview Details

    Contacted a recruiter at a career fair at my college, was contacted via email about a month later. Had a two phone interviews and then an full-day on-site interview in Seattle. Was very smooth, friendly and if you had the technical knowledge and were a strong interviewer, this should not be as impossible as you think. Every interviewer was very friendly and it was like we were just having a lunch conversation.

    Interview Questions
    • Last interviewer said I had been doing very, very well and asked me why Microsoft shouldn't hire me.   View Answers (2)
    Negotiation Details
    No negotiation, except for location.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9. 6 people found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied through college or university. The process took 3 daysinterviewed at Microsoft in October 2012.

    Interview Details

    1. Applied online, through school's career site and talked with reps at career fair.
    2. On campus interview. 30 minutes standard questions (Why Microsoft, time you had a problem and what would you do differently, etc.)
    3. On site interview in Irving for. 4 30 minute interviews.

    Interview Questions
    • Roleplay with interviewer of GE CIO calling me because their Exchange server has been down for 1.5 hours and they've lost 1.5 million dollars in revenue.

      Consulting question about how to optimize getting a drink product to multiple stores during a Super Bowl promotion where they were selling out at 60% of the stores.

      Why Microsoft and not Google or Apple or Facebook?

      Explain the cloud to me as if I'm a customer who doesn't understand what it is.

      *There were different groups of interviewers who even though they were interviewing for the same positions asked completely different questions.
       
      Answer Question
    Negotiation Details
    I didn't attempt to negotiate because it was a generous offer and the best I had received.
    Accepted Offer
    Positive Experience
    Difficult Interview
  10. 3 people found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through college or university. The process took a dayinterviewed at Microsoft in December 2011.

    Interview Details

    The hiring process was an initial phone screen followed by 4 one on one interviews at a regional company location. The interviewers were nice and mainly focused on dealing with specific situations, critical thinking skills as well as overall personality and enthusiasm. My advice, think through each question and do it out loud so the interviewers can get an idea of your thinking process.

    Interview Questions
    • How would you handle a situation in which you were the POC for a customer and they asked that they receive a new POC because they didn't like something about you.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview

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