NCO Financial

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NCO Financial Interview Questions & Reviews

Updated Jun 4, 2014
All Interviews Received Offers

Getting an Interview  

75%
12%
6%

Interview Experience  

46%
46%
7%

Interview Difficulty  

Average Difficulty
16 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Columbus, OH

I applied through a recruiter and the process took 1 week - interviewed at NCO Financial in November 2010.

Interview Details – The one thing that annoyed me is that I didn't apply for this position, a recruiter found my resume on monster.com and called me and insisted I create a profile and do an application on their website even though everything that the application asked of me was answered on my resume. I was happy when they accommodated me because of childcare issues and allowed me a better shift than they typically offer to new hires. They said they did this for me because they were really impressed with my resume. I was hired on the spot contingent on my passing a drug test and background check..

Interview Question – "You're overqualified for this position and the pay is less than you're used to. Why would you want this position?"   View Answer

Negotiation Details – There is no negotiation. The starting wage is non negotiable. It is considered an entry level position


Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at NCO Financial

Interview Details – Filled out an application online, shortly thereafter received an invite to an interview. Went through my history as a customer service representative. Within a few days an offer was made, pending the results of the drug test. Was hired on an went through 4 weeks of training.

Interview Question – How would you handle the angry customer that is cursing you and refuses to let you speak?   Answer Question

Negotiation Details – There was no negotiation, it was take it or leave it. They feel that with the job being a work from home job, the pay does not have to be competitive.


Accepted Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Greensboro, NC

I applied online and the process took 2 weeks - interviewed at NCO Financial in May 2014.

Interview Details – Application online received a call the next day for a ten minute phone interview and had face to face interview which lasted about 30 minutes. From there I was given a form to do a drug test. I received a email to do a typing test.

Negotiation Details – No negotiation


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Accepted Offer

Neutral Experience

Average Interview

Collector Interview

Collector
Getzville, NY

I applied online and the process took 2 weeks - interviewed at NCO Financial in October 2010.

Interview Details – Basic structured interview nothing unexpected

Interview Question – They do need to speak with a manager from your last employer   View Answer

Negotiation Details – None offered be base pay


Accepted Offer

Neutral Experience

Easy Interview

MobileMe Advisor Interview

MobileMe Advisor
Charlotte, NC

The process took 6 days - interviewed at NCO Financial in November 2010.

Interview Details – You fill out the app, they call and invite you to take the competency test, if you pass the test you get a face to face interview, then if the interviewer likes you you'll get a second interview which is an offer and you'll be given the training start date.

Interview Question – The test may be hard to some who aren't tech waay about apple products and services!   Answer Question

Negotiation Details – There's no negotiating salary so don't bother. Only thing I would bring up is availability up front!


Accepted Offer

Positive Experience

Very Easy Interview

Collector Interview

Collector
Dublin, OH

I applied through an employee referral and the process took 4 days - interviewed at NCO Financial in November 2010.

Interview Details – Awfull company

Interview Questions


Accepted Offer

Positive Experience

Easy Interview

Supervisor Interview

Supervisor
Rockford, IL

The process took 2 days - interviewed at NCO Financial in December 2009.

Interview Details – I had to answer some simple questions about the process that I was already well rehearsed in.

Interview Question – What do you know how to do?   View Answer


Declined Offer

Neutral Experience

Easy Interview

Collections Manager Interview

Collections Manager
Atlanta, GA

I applied online and the process took a day - interviewed at NCO Financial in November 2008.

Interview Details – It is nothing special. They qwant to know how you motivate people, and if you know the collections industry. Not behavioral, but industry specific. If you show some analytical and structured answers, you will ge tthe job.

Interview Questions

Reason for Declining – Salary was too low for me.


Accepted Offer

Neutral Experience

Very Easy Interview

CFS Collections Representative Interview

CFS Collections Representative
Lenexa, KS

The process took a day - interviewed at NCO Financial in July 2009.

Interview Details – I was brought in for an interview with an HR person (who was fired shortly after I was hired) and a supervisor, and then I took a drug test.

Interview Question – N/A   Answer Question

Negotiation Details – N/A


Accepted Offer

Positive Experience

Very Easy Interview

Debt Collector Interview

Debt Collector
Toronto, ON (Canada)

I applied online and the process took 2 days - interviewed at NCO Financial in February 2009.

Interview Details – Easy, they call you for the phone interview and ask basic questions and no matter how bad you do on the interview they want you to come in. There is a 1 on 1 interview that take 30 mins and is REALLY EASY! after you do some skills typing test and get the offer letter right away. I had co-workers there who could hardly speak english and they got the job. They take anyone. No standards at all.

Interview Question – None really, again a very simple interview   Answer Question

Negotiation Details – There was no negotiation. Either take it or leave it!

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