NCO Financial

www.ncofinancial.com

NCO Financial Interview Questions

Updated Dec 23, 2014
Updated Dec 23, 2014
18 Interview Reviews

Interview Experience

Interview Experience

46%
46%
7%

Getting an Interview

Getting an Interview

77%
11%
5%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy

18 Candidate Interview Reviews Back to all interviews

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  1.  

    Cus Service Representative NCO Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Quick and fast. Hired at initial interview. I completed the application onsite. I was later called in the next day for an interview. Was I accepted the offer and was in the training class in two weeks.

    Negotiation Details
    None
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at NCO Financial in September 2014.

    Interview Details

    Got a phone interview with a hr manager then A interview with supervisor then week later a call for a drug test, after that I was hired the process was about 2 weeks,

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Filled out an application online, shortly thereafter received an invite to an interview. Went through my history as a customer service representative. Within a few days an offer was made, pending the results of the drug test. Was hired on an went through 4 weeks of training.

    Interview Questions
    • How would you handle the angry customer that is cursing you and refuses to let you speak?   Answer Question
    Negotiation Details
    There was no negotiation, it was take it or leave it. They feel that with the job being a work from home job, the pay does not have to be competitive.
    Accepted Offer
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied online. The process took 2 weeksinterviewed at NCO Financial in May 2014.

    Interview Details

    Application online received a call the next day for a ten minute phone interview and had face to face interview which lasted about 30 minutes. From there I was given a form to do a drug test. I received a email to do a typing test.

    Negotiation Details
    No negotiation
    Accepted Offer
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at NCO Financial in November 2010.

    Interview Details

    The one thing that annoyed me is that I didn't apply for this position, a recruiter found my resume on monster.com and called me and insisted I create a profile and do an application on their website even though everything that the application asked of me was answered on my resume. I was happy when they accommodated me because of childcare issues and allowed me a better shift than they typically offer to new hires. They said they did this for me because they were really impressed with my resume. I was hired on the spot contingent on my passing a drug test and background check..

    Interview Questions
    • "You're overqualified for this position and the pay is less than you're used to. Why would you want this position?"   View Answer
    Negotiation Details
    There is no negotiation. The starting wage is non negotiable. It is considered an entry level position
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Collector Interview

    Anonymous Interview Candidate in Dublin, OH
    Anonymous Interview Candidate in Dublin, OH
    Application Details

    I applied through an employee referral. The process took 4 daysinterviewed at NCO Financial in November 2010.

    Interview Details

    Awfull company

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    MobileMe Advisor Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    The process took 6 daysinterviewed at NCO Financial in November 2010.

    Interview Details

    You fill out the app, they call and invite you to take the competency test, if you pass the test you get a face to face interview, then if the interviewer likes you you'll get a second interview which is an offer and you'll be given the training start date.

    Interview Questions
    • The test may be hard to some who aren't tech waay about apple products and services!   Answer Question
    Negotiation Details
    There's no negotiating salary so don't bother. Only thing I would bring up is availability up front!
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Collector Interview

    Anonymous Interview Candidate in Getzville, NY
    Anonymous Interview Candidate in Getzville, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at NCO Financial in October 2010.

    Interview Details

    Basic structured interview nothing unexpected

    Interview Questions
    • They do need to speak with a manager from your last employer   View Answer
    Negotiation Details
    None offered be base pay
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Supervisor Interview

    Anonymous Interview Candidate in Rockford, IL
    Anonymous Interview Candidate in Rockford, IL
    Application Details

    The process took 2 daysinterviewed at NCO Financial in December 2009.

    Interview Details

    I had to answer some simple questions about the process that I was already well rehearsed in.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    CFS Collections Representative Interview

    Anonymous Interview Candidate in Lenexa, KS
    Anonymous Interview Candidate in Lenexa, KS
    Application Details

    The process took a dayinterviewed at NCO Financial in July 2009.

    Interview Details

    I was brought in for an interview with an HR person (who was fired shortly after I was hired) and a supervisor, and then I took a drug test.

    Interview Questions
    Negotiation Details
    N/A
    Accepted Offer
    Neutral Experience
    Easy Interview

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