NCR
2.8 of 5 808 reviews
www.ncr.com Duluth, GA 5000+ Employees

NCR Customer Service Engineer Interview Questions & Reviews

Updated Apr 7, 2014
All Interviews Received Offers

Getting the Interview 

33%
22%
11%

Interview Experience 

83%
16%
0%

Interview Difficulty 

Average Difficulty
6 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Difficult Interview

Customer Service Engineer Interview

Customer Service Engineer
Denver, CO

I applied online - interviewed at NCR in October 2010.

Interview Details – On-line application, take on-line assessment test and if you past you will be contacted by HR and give you an appointment interview with the Territory Manager and if you pass interview, they will have you the background check. If you past everything, they will send you to a 3 weeks training at NCR HQs. After training, they will let you go for a ride-along with Sr. Technician for 2 weeks.

Interview Question – How do you handle a situation wherein you have a priority calls with the same critical issue and same time of arrival?   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Engineer Interview

Customer Service Engineer
Boston, MA

I applied through college or university and the process took a day - interviewed at NCR.

Interview Details – Been working here 18 years, hiring under a totally different management team and hiring requirements

Interview Question – was hired out of technical school and did a ride around with another CE   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Customer Service Engineer Interview

Customer Service Engineer

I applied online and the process took 2 weeks - interviewed at NCR in July 2013.

Interview Details – 1.i got job notification from social site.
2.then i registered my details on ncr website
3.after that there was online test.
4.after 3-4 days i git call from mumbai branch that i have cracked the test.he then took my telephonic interview,for about 30 minutes.
5.after that my technical interview was scheddulled in pune branch
6.in that general question about final year project was asked
7.then after 5-6 days i got offer letter by mail.

Interview Question – there was no such difficult question,just simple question,they just want to see our dedication.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Customer Services Engineer Interview

Customer Services Engineer
Harare (Zimbabwe)

The process took 2 weeks - interviewed at NCR in January 2008.

Interview Details – It was quite simple, just general questions on troubleshooting and customer service etiquette

Interview Question – Can you write the code to generate the Fibonacci sequence?   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Customer Services Engineer Interview

Customer Services Engineer

The process took a day - interviewed at NCR in April 2010.

Interview Details – Did the phone interview, that seem to be an outsource company. Then the next 2 days I was called to setup a face to face interview.
 There was 3 people and the interview I believed went well it lasted for 45 mins. Its been 2 days and nothing yet but I do know the hourly wage which is $16-$18/hour, they give a company van, laptop, and a blackberry cell phone. Not sure if Im going to accept the job if an offer comes up but I do feel it is a great company to start out. This would be my first electronics job coming right out of 2 year college.

Interview Question – What is your favorite Anti-virus software and why?   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Customer Services Engineer Interview

Customer Services Engineer
Winnipeg, MB (Canada)

I applied through a recruiter and the process took 3 days - interviewed at NCR in November 2007.

Interview Details – It was very thorough, They wanted to make sure my typing skills were profficient enough for the position. As well as my speaking skills, I was interviewed in both French and English for my bilingual position, and asked a list of questions regarding what i would like to be doing within the next 5 years. I mentioned that i would like to go back to school, and they asked "if you found yourself happy enough here, would you think about not going back to school?".. it was a strange question at the time, but now i understand why they asked.

Interview Questions

Negotiation Details – No negotiation really.

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