Getting an Interview
Getting an Interview
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Helpful (4)No OfferNegative ExperienceDifficult Interview
I applied online. The process took 2 weeks – interviewed at NCR (Duluth, GA) in April 2010.
The hiring process for NCR is fairly standard. After applying, you hear from them in a couple of weeks and they ask that you attend a phone interview. My interview consisted of three people on the telephone, each asking questions. As telephone interviews go, it was relatively painless.
Post interview, I heard nothing for about a week, until I was contacted by HR again and asked to attend an in-person interview. When I arrived, I waited downstairs for almost 30 minutes past my originally scheduled time. I was finally shown into a small conference room and asked to sit on one side of the table. Opposite me, were three people. Directly opposite me was an HR manager, flanked by the hiring manager on one side, and the hiring manager's manager on the other. Each person had a laptop in front of him/her. They asked if I minded if they had their laptops out so they could take notes and of course I said that I didn't mind.
Throughout the interview, they typed on their laptops. Twice during the interview, the HR manager directly in front of me giggled. I'm fairly confident that in addition to whatever notes they were taking, they were also texting about me back and forth.
Though I was shown in late for my interview, apparently they weren't willing to show me the same courtesy by allowing me my full time. When the our allotted time was up, I was quickly shuffled out of the room by the HR manager before I could even shake hands with the hiring manager.
I realize that clearly, I wasn't what they were looking for. That said, there is a certain level of respect due a person who has gone through what I had gone through to get to that point, and I found nothing respectable about the in-person interview process. The funny thing is, the position was in the "change-management" group, which you would think would mean they would be the ones setting the tone of the corporate culture.
Anyway, about two days later, I received an automated response saying that I had not been selected for the position. I immediately reached out to the HR person I'd spoken with and said "Thank You" and asked for any feedback they could provide. I received the following email in response. I have changed nothing in the text:
"How are you ? Yes, the hiring manager has decided to move forward with another candidate. I have not been given any feedback on the interview and most likely will not. The managers are not obligated to provide feedback to all candidates. They interview so many candidates and do not always have to band with to do so."
As you can see, her tone was disrespectful and her grammar atrocious. Of course they aren't "obligated" but clearly she wasn't going to ask either.
If you're with NCR and you're reading this, please take a look at your internal hiring process. You received substantial tax breaks in order to move your corporate HQ here to GA. Please show the taxpayers of the state a bit more courtesy in return.
- Why NCR? 1 Answer