Getting an Interview
Getting an Interview
Interviews for Top Jobs at Netflix
- Customer Service Representative (49)
- Senior Software Engineer (45)
- Software Engineer (13)
- Senior Software Engineer In Test (7)
- Marketing Manager (5)
- Operations Supervisor (5)
- Engineering (5)
- Manager (5)
- Director of Engineering (5)
- Customer Service Supervisor (4)
- Data Scientist (4)
- Coordinator (4)
- Director (3)
- Engineer (3)
- CSR-1 (3)
- Supervisor (2)
- Customer Service Representative (2)
- Marketing (2)
- Global Customer Service Representative (2)
- Lab Engineer (2)
- Recruiter (2)
- Senior QA Engineer (2)
- Senior UNIX Administrator (2)
- Senior Financial Analyst (2)
- Designer (2)
- Data Analyst (2)
- Operations Manager (2)
- Engineering Manager (2)
- Content (2)
- Digital Marketing Manager (1)
The process took 1+ week – interviewed at Netflix (Hillsboro, OR) in August 2011.
I honestly didn't enjoy the interview process with this company. First I got a phone call, in which I had to role play over the phone for quite a few minutes straight. I then got a call the next day, I believe, asking me to come in for another interview. This interview was a group interview where we all had to take a very easy computer test and role play some more, but this time in front of everyone else. This part of the interview took quite sometime and they also had a presentation they showed everyone.
I put down negative experience because there was too much down time between interviews and actually getting the job. Lots of bouncing back and forth with the hiring agency too.
I eventually quit this job. I lived far away, but mostly coming to work everyday to listen to people complain for 8 - 10 hours was just not me. Also, you are judged a lot on stats when you do get hired. How long are you on the phone calls, how much money you give back to customers, downtime when your not on a phone call, and also how your judged on the survey you give customers at the end of a call. It gets to the point where its mentally stressful. I wanted to help people with their problems, but Netflix wanted me to get off the phone as quick and easy as possible. Under 4min. Also, in all honesty, I did very well considering my first few months working there. Even better than some of the CSR-2's, but again this job isn't for everyone.
Other Interview Reviews for Netflix
CSR-1 InterviewAccepted OfferAccepted Offer
Started with a phone interview, then Group interview. Role play scenarios on how to handle fictional situations to see how you handle tough customer interractions. Then computer based assessment.
- Asked to follow confusing instructions on how to change a customer's email address with very long and specific things to insert in the address. Answer Question
CSR-1 InterviewAccepted OfferPositive ExperienceDifficult InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 2 weeks – interviewed at Netflix in October 2011.
Got referred through a recruiter and after going through a screening, video interview, phone then group interview I was given an offer. Think quickly on your feet, good under pressure, friendly and flexible and the interviewers should love you. The group interview was a lot of situational role playing so def prep for that!
- can't remember the exact question but be able to handle difficult customers even in a role simulation Answer Question