Nordstrom

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Nordstrom Interview Questions

Updated Dec 15, 2014
Updated Dec 15, 2014
852 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    BP Shoes Sales Associate Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 5 daysinterviewed at Nordstrom.

    Interview Details

    I interviewed with a very fashionable and direct manager and assistant. I sold my self and described my knowledge of the brand. The primary focus was on customer service. No one is unattractive who works here, so look the part and show your personality. I was contacted within 48hrs for immediate hire.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Commissioned Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    Quick, professional, very laid back. You interview with a manager and they give you different scenarios. Like tell me about a time when you were in a competition at work and what was the outcome. Or they have you go through a mock sale. Nice company to work for.

    Interview Questions
    Accepted Offer
    Average Interview
  3.  

    Women's Core Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    From the beginning of a job application at Nordstrom you must apply online and search which job/department/store location interests you. There you go through your typical application and wait to hear back from HR. If you're a match you'll recieve an email requesting a phone interview and you must choose a date and time. During the phone interview someone from HR goes over basic scenario questions, such as: Name a time you worked as a group and how did it turn out? They always ask, Why Nordstrom? And from then on if it goes well they will contact you or the department manager will contact you and invite you for an in person interview. In person either the department manager and their assistant(s) will all be present or just the head manager. They ask more questions about how you feel about commission based salary, more past experience questions and more depending on which department it is. After that, it takes one to two weeks to hear back and they usually let you know whether or not you have received the job!

    Interview Questions
    • What sets you apart from other employees who need/ work very hard for their commission salary?   Answer Question
    Accepted Offer
    Average Interview
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  5.  

    Beauty Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    Professional, thorough, and complete. Meet with the hiring manager and waiting a week to get job offered. I was contacted by the HR department and was offered by phone.

    Interview Questions
    Negotiation Details
    No need to negotiate.
    Accepted Offer
    Average Interview
  6.  

    Loss Prevention, Associate/Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Nordstrom.

    Interview Details

    Initial phone interview of basic HR type questions. Second interview with department manager who goes over the basic duties and responsibilities. Discuss your prior experience that you bring with you.

    Interview Questions
    Negotiation Details
    Took initial offer.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Cafe Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Nordstrom.

    Interview Details

    I was very nervous, but the manager was very down to earth and we actually shared a few laughs. There was no negotiations, it is 9$ an hour. Very easy questions. The most difficult question probably was, name a time when you went above and beyond for a customer

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Bobbi Brown Interview

    Anonymous Interview Candidate in Bethesda, MD
    Anonymous Interview Candidate in Bethesda, MD
    Application Details

    I applied online. The process took 2 daysinterviewed at Nordstrom in December 2014.

    Interview Details

    It took like a week, from when I filled out the application online till when I got the interview. I got an email on the 28 of Nov asking did I want to come in that Monday for an interview. After email I got another emailing asking me to fill out some paperwork. Monday I went in for the interview at 1030 am I was in a room with like 4 other girls. I was called back at like 1130 with a guy he was very nice and professional. I interview for Bobbi Brown manager, im not sure why I did that guess I had high hopes never worked makeup before. But I got a job offer for roving sales. That same day he told me he would call Tuesday after he did some background stuff. They called me Tuesday and offered me the job its salary plus commission.

    Interview Questions
    • He asked me working in sales what was my most memorable sale, and how did that go   Answer Question
    Negotiation Details
    I didn't negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Seasonal Retail Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Nordstrom.

    Interview Details

    I applied online, also through a referral. It was straight forward, it took about a week's time. Received an email for a telephone interview, process was finalized the same weekend.

    Interview Questions
    • Why Nordstrom? Describe a situation where you had to deal with a difficult customer, what was your role, and did it get resolved? Describe a time where you failed to achieve a goal, what was done? how did you handle that?   Answer Question
    Negotiation Details
    The hourly was set for the cashier position, no negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Logistics/Stock Processing (Seasonal) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom.

    Interview Details

    After filling out an online profile and application, I received an email to schedule a phone interview. The phone interview was about 5 minutes long. Basic questions: why do you want to work at Nordstrom, why do you want this position, tell me about a time you had to work with a team and what did you do to contribute to the success or the team, what would you do if a manager asked you to do a task that you believed was 'below you' and a few other questions.

    At the end of the phone interview, the lady told me she would give my file to the dept manager who would schedule an in-person interview.

    Manager called, was very friendly. Scheduled appt. went in for interview and basically told me she wanted me on her team and would start processing my paperwork with HR.

    I felt very comfortable in the interview.

    Interview Questions
    • What are qualities you think are important in a candidate for this position?   Answer Question
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    Was screen interviewed over the phone by HR and was asked my availability and a couple behavioral questions. Then I received a call to do an interview in store. I was interviewed by the Department manager, and two assistants. Questions were based off of previous work experience. Typically retail knowledge and mostly was just told about the job, what it's like working on commission and asked a couple customer service questions. Know in detail what you did at your previous jobs. Always focus on customer service! Customer is key at Nordstrom.

    Interview Questions
    • No hard questions if you are a people person and have worked retail.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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