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Nordstrom Retail Internship Interview Questions & Reviews

Updated May 27, 2014
All Interviews Received Offers

Getting an Interview  

91%
1%

Interview Experience  

75%
15%
10%

Interview Difficulty  

Average Difficulty
26 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Retail Management Internship Interview

Retail Management Internship
Towson, MD

I applied online and the process took 4+ weeks - interviewed at Nordstrom.

Interview Details – I originally applied for the visual stylist internship position with Nordstrom and was sent an email that asked me to choose a time frame for a phone interview. I chose a time and was called within the first 5 minutes of the time frame I chose where I was then asked numerous questions and asked to describe specifics instances when I performed a certain way or how I handled difficult situations. When the interview ended, I was told I was a better fit for the retail management internship program and that they would love me to have me come into the store for a second interview, this time face to face. I arrived and there were 14 other people there interviewing for the exact same position as myself. They placed us all in a room together and called us in one by one into a separate room, where there were 2 HR representatives each at different ends of the room, each with a different potential intern. They asked questions similar to the ones asked in the initial interview, but more about why I felt I'd be a good fit and how I would help their company. The interview finished up by asking to sell an item they chose for me to them, which was awkward and kind of uncomfortable to say the least. Overall, the interview was rather laid back and not too intimidating, but I also felt very prepared and that was probably why I didn't feel it was that bad.

Interview Question – When working with others, how do you handle someone on your team not meeting deadlines and pulling their weight when it is affecting your personal performance and preventing you from doing what you need to do? Describe a time when this happened and how you handled it.   Answer Question


Declined Offer

Negative Experience

Easy Interview

Retail & Management Internship Interview

Retail & Management Internship
Providence, RI

I applied online - interviewed at Nordstrom in March 2013.

Interview Details – Phone interview with basic questions.

Interview Question – Why you want to work for Nordstrom.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Nordstrom Retail Management Internship Interview Interview

Nordstrom Retail Management Internship Interview

I applied online - interviewed at Nordstrom in February 2013.

Interview Details – The process took a little over a month. I applied in the beginning of February and they contacted me for an interview two days later. I lived out of the city I applied to so it was a phone interview. It was a basic interview with about 5 questions. Why do you want to work for Nordstrom? What is your background in retail? etc Then a woman called me two days later asking for a second interview and asked when a good time would be. I scheduled it two weeks later. This interview was more in depth questions. An example was Tell me about a time you did not have a happy customer? Tell me about a time when you went above and beyond for a dissatisfied customer? Then a week later, I received a phone call letting me know about the results. Only 10 people got a spot in the internship

Interview Question – Tell me about a time you had a hard time achieving a goal? How did you make it better and end up achieving your goal?   Answer Question


No Offer

Neutral Experience

Average Interview

Retail Management Internship Interview

Retail Management Internship
Riverside, CA

I applied online and interviewed at Nordstrom.

Interview Details – Quick phone interview on background and academics. 2nd interview was a group interview. 3rd interview was one on one with department manager.

Interview Question – Asked to pick out outfit and for interviewer during group interview. 3rd interview consisted of all the same questions from the 2nd interview, with a sales simulation at the end. Asked to pick an item from department and talk about its benefits.   Answer Question


No Offer

Positive Experience

Easy Interview

Retail Management Internship Interview

Retail Management Internship

I applied online and the process took 2 weeks - interviewed at Nordstrom in January 2014.

Interview Details – The first phone interview is very basic. Just asked typical interview questions focused around customer service and sales especially. The interview lasted no more than 15 minutes, they basically are looking for you to show interest in sales and explain that you get along really well with people. Be prompt to answer the phone as they will call you on time as well.

Interview Question – When was a time that you had to take a leadership role?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Retail & Management Internship Interview

Retail & Management Internship
Seattle, WA

I applied online and the process took 4+ weeks - interviewed at Nordstrom in February 2014.

Interview Details – First I got a phone interview and schedule a physical interview at the end of the phone interview. Physical interview at Nordstrom Downtown Seattle with three interviewee. They gave a brief introduction of themselves and started to ask questions on by one. Overall easy process at this stage with general questions and then move on to the second section with the stylist having the mock selling scenario. The stylist was very nice and guided me through the selling process with many information about her preferences. Got the offer through phone call within a month.

Interview Question – There are a;; general questions such as "have you in the leadership position and how do you see yourself in a team" "have you encounter an unsatisfied customer and how did you handle that situation"   Answer Question


Accepted Offer

Neutral Experience

Retail & Management Internship Interview

Retail & Management Internship

Interviewed at Nordstrom

Interview Details – Phone interview screening and individual face to face panel interview

Interview Question – situational questions   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Nordstrom Retail Internship Interview

Nordstrom Retail Internship
Seattle, WA

I applied online and the process took 2 months - interviewed at Nordstrom in February 2014.

Interview Details – First sent in an online application with my resume attached. After, I received and email saying I had a phone interview, after the phone interview the interviewer said she enjoyed talking to me and scheduled me for a panel interview at the downtown Seattle store. At the panel interview I was taken into a private room and asked a series of questions from 3 Nordstrom employees. After about 20 minutes of questions I was sent to a personal stylist and was asked to choose a garment and sell it to her. After completing that process Nordstrom said they would get back to me in March.

Interview Question – When was a time you didn't reach a goal you set for yourself and how did you handle that?   Answer Question


Accepted Offer

Neutral Experience

Easy Interview

Retail Management Internship Interview

Retail Management Internship

Interviewed at Nordstrom

Interview Details – Applied online, got an email for a phone interview within 2 hours

Interview Question – How do you feel about commission?   Answer Question


Accepted Offer

Neutral Experience

Retail Management Internship Interview

Retail Management Internship

Interviewed at Nordstrom

Interview Details – Applied online at Nordstrom website, got an email about 3 weeks later to set up for a phone interview. Phone interview lasted about 15 minutes and the woman who interviewed me wanted me to come in for an in person interview. I set that date up and was confirmed with an email as to where this next interview was to take place.

Interview Question – What has been your most difficult task and how did you handle it?   Answer Question

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