Norfolk Southern Interview Questions

Updated Apr 17, 2015
66 Interview Reviews

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  1. Helpful (2)  

    Sourcing Management Trainee Interview

    Anonymous Employee in Roanoke, VA
    No Offer
    Neutral Experience
    Difficult Interview
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2+ monthsinterviewed at Norfolk Southern (Roanoke, VA) in March 2015.

    Interview

    1st interview was with a HR representative at my university. This interview was basically to ensure that you are not crazy. Pretty easy. The 2nd round was 4 one-on-one interviews with directors and a VP all who you ultimately would be working for. This interview was in Roanoke. There was also an essay to write which was a surprise since there was no warning about this prior to the interviews. The question is below. Seems self explanatory, but know EVERYTHING on your resume down to the details. Be ready to talk about your current classes.

    Interview Questions

    • Walk us through how you would figure out how to find the price we should pay for wheels that go on our trains.   Answer Question
    • If we wanted to in-house the teams that move our train crews to hotels and back when they reach their hours limits, what things would we need to look at to realize the cost of this proposition?   Answer Question
    • Tell me your background with negotiation, either professionally or personally.   Answer Question
    • What are you looking for out of Norfolk Southern?   Answer Question
    • Essay Question:

      Background: We already have 1000 units of Electronic Video Systems installed on our trains. We want to obtain 500 more units. We put out a request for proposal from the company that we already have the systems from as well as their competitors. We received the quotes back and eventually decide to choose the current company anyways.

      Problem: We have portions of our tracks that other railroad companies use as well. They utilize the competitor's electronic video systems which our users are not familiar with. To alleviate this problem, we want to obtain 1 system from each competitor so that we can look into the system to understand how it works and how to use it so that we can train our users. We reach out to the competitors and all but one respond with a quote. ABC company has 2 reservations about the request. 1.) We used the previous bid process to beat down their competitors prices and 2.) they are afraid that we would discover proprietary information about their system during our tests which could be leaked.

      Write a brief email to ABC company using the above reasoning to encourage them to reconsider their decision concerning this request.
       
      1 Answer
  2.  

    Intern Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral – interviewed at Norfolk Southern.

    Interview

    Interview was very formal, there were 6 other candidates in room for a brief presentation/speech about the position. Then they told you the schedule of individual interviews (30 min each). The individual interview was with 4 other NS employees. They go over your resume/work experience and ask basic interview questions. Overall a fairly easy process.

    Interview Questions

    • Give an example of a time you demonstrated excellent customer service.   Answer Question
  3.  

    Management Trainee Interview

    Anonymous Employee in Atlanta, GA
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Norfolk Southern (Atlanta, GA).

    Interview

    Interview process was straightforward. One of my interviewers was very nice and easy to talk to while to other one was distant and cold, almost like the interview was an imposition to him. Overall, I did not get a good feeling from the company and would not have taken a position there if offered.

    Interview Questions

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  5.  

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through college or university – interviewed at Norfolk Southern in February 2015.

    Interview

    I applied online prior to a career fair at my school, and then approached them at the career fair to let them know I was very interested. I went to the info session the day before the actual career fair, and was the only person who attended. I thought, "this is great!" I told the recruiter EXACTLY what position I wanted, why, and how I would be a great fit. I also have a family member who has been working in said department for like 20 years. Next day dropped off my resume at the career fair, was immediately scheduled an interview for the following day. There I was interviewed by pretty much the same people, one of which knew my family member and seemed pleased that I had reached out to him to get more knowledge about the position. Was told I'd be contacted a few weeks later. Meanwhile my family member calls me and tells me the recruiter called to verify our relationship and that I did excellent during the interview. After about a month and a half of waiting, I get a short email, with grammatical errors telling me that others were more qualified.

    Interview Questions

  6. Helpful (1)  

    Mechanical Management Trainee Interview

    Anonymous Employee in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Norfolk Southern (Atlanta, GA) in November 2014.

    Interview

    Got connected with the recruiter at a career fair. They had me take an assessment online. Then they called me about a month later with a phone interview. Next day, I get email to attend a webinar and to schedule my flight. Went to Atlanta, missed the dinner because of class earlier that day. Still got to sleep in the hotel that night though. Following day, had two part interview at the office. First one was with a HR person and a head engineer. That went okay. Second one was a HR person and a regional manager. All behavioral.

    Interview Questions

  7.  

    No Offer
    No Offer

    Interview

    I had an interview directly following a career fair. Interviewed with two guys. Asked a lot about leadership experience. Were impressed with my knowledge of the company.
    Following interview was asked to move on to second stage, an online questionnaire.

    Interview Questions

    • How would you be an effective leader with workers who are 30 years older than you?   Answer Question
    • Why do you want to work for Norfolk Southern   Answer Question
  8.  

    Transportation Management Trainee Interview

    Anonymous Employee in Champaign, IL
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 daysinterviewed at Norfolk Southern (Champaign, IL) in November 2014.

    Interview

    The interview was about 30 minutes in front of two people. Typical behavioral interview questions were asked. They really wanted to know if you would be a good leader therefore good manager. So many questions had to do with past leadership experiences and things of that sort.

    Interview Questions

  9.  

    No Offer
    No Offer

    Interview

    You are contacted by email from Norfolk to go down to the corporate headquarters. The interview is with a group of individuals with different backgrounds where you learn about the company and the different opportunities. Then you are taken to a separate 1 on 1 interview were you are asked more detailed questions about your past experience.

    Interview Questions

    • They ask a lot of questions about your experience in the field you are trying to be hired for. I didn't encounter any strange or unexpected questions.   Answer Question
  10.  

    Intern Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 daysinterviewed at Norfolk Southern in October 2014.

    Interview

    I spoke with recruiters at my school during a career fair who later contacted me to schedule an interview. I was then interviewed by two recruiters who were very polite and straight forward. It was a standard interview with mostly behavioral questions and being a student with limited job experience a majority of the interview was revolved around my resume and an explanation of the position itself and the training involved.

    Interview Questions

    • They did not ask any questions you should not expect during an interview.   Answer Question
  11.  

    Machinist Interview

    Anonymous Employee in Altoona, PA
    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Norfolk Southern (Altoona, PA) in September 2014.

    Interview

    Went to a hiring session, listened to a spokesman talk about NS history, benefits, unions, locations and pay. He then turned presentation over to a plant foremen and he spoke of work conditions. Took an aptitude test, conducted an interview. Was called a week later to take physicals. Did not schedule, could not line up exit date (Military Retirement) with their start date.

    Interview Questions

    • Same questions that were on the application.   1 Answer

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