4.0 of 5 2 reviews
www.nyseg.com Binghamton, NY 1000 to 5000 Employees

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Customer Service Representative Interview

Customer Service Representative
Kirkwood, NY

I applied online and the process took 3 weeks - interviewed at Nyseg.

Interview Details – Apply on the website. They do callback about 2 weeks later. You go the main buidling and do a typing test. They want about 20 WPM and accuracy. There's no excuse for failing. Practice online

If you pass, you get a callback to schedule an interview. It's a panel. Dress nice. Smile after every response. Have 3 good stories. Focus on customer service and going beyond for cusotmers.

They'd call back in about 2 weeks. If you get it, you do a drug test and a background check.

Interview Questions

  • What do you know about NYSEG   View Answer
  • Tell me about a time you went above and beyond for a customer.   View Answer

Negotiation Details – None, it's all union. Annual raises though.

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