Old Navy
3.2 of 5 1,208 reviews
www.oldnavy.com San Francisco, CA 1000 to 5000 Employees

Old Navy Interview Questions & Reviews

Updated Jul 8, 2014

Getting the Interview 

80%
6%
6%

Interview Experience 

38%
28%
32%

Interview Difficulty 

Average Difficulty
99 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Easy Interview

Sellebrity Associate Interview

Sellebrity Associate
Chicago, IL

I applied online and the process took 3 days - interviewed at Old Navy in June 2014.

Interview Details – The process took a week it was a hiring fair. Within the following week they contacted applicants for a second interview. The first interview was a group interview. The second interview was and individual interview with the hiring manager.

Interview Question – Most questions are easy.   Answer Question

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No Offer

Neutral Experience

Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 2 weeks - interviewed at Old Navy in May 2014.

Interview Details – Brief phone interview, group interview where we played games and got to know each other. during this, be sure to know what three things ON is known for (flip flops, denim, and american fllag t-shirts). called me a few days later to set up a second interview. got an email about a week later saying i didn't get the job.

Interview Question – what makes you awesome?   Answer Question

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No Offer

Positive Experience

Average Interview

Sellebrity Interview

Sellebrity
Colorado Springs, CO

I applied in-person and the process took 4+ weeks - interviewed at Old Navy in August 2013.

Interview Details – I spoke with the hiring manager, she told me to apply online, I followed up, she told me she'd call me, I waited...I walked in again to speak with her, and finally got an interview. It took a lot of persistence for me to finally get an interview. When I did, I was in a group with five other girls, and there were three managers interviewing the six of us. It was a very competitive process, each of us fighting to impress the managers (as respectfully as possible). The showed favoritism to one of the girls who was wearing all Old Navy clothes. She ended up getting the job. The employees fit the stereotype of catty retail salespeople to a T. They really value those who suck up to them, at least at the store that I applied to. At the beginning of the interview, we also had to do a scavenger hunt, pick three items, and then try to sell them to the managers. There was a lot of role playing, so be very confident, and practicing with a friend before is highly recommended! I was the only one who dressed professionally, and it didn't help my cause. They complimented two of the other girls' appearances and they were wearing jeans, so I think wearing Old Navy clothes to the interview is a good way to go.

Interview Question – How would you convince a customer to buy this pair of jeans?   Answer Question

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No Offer

Negative Experience

Easy Interview

Sellebrity Interview

Sellebrity
Coralville, IA

I applied online and the process took 1 week - interviewed at Old Navy in June 2014.

Interview Details – Initially they called me about 2 days after I submitted my application online. We had a short phone interview with basic questions about availability and work ethic. Then, she asked me in for an audition where I had to demonstrate my ability to help customers and sell a product. She told me at the end of the interview that she would call me Monday to schedule orientation, after they ran a background check on me, but I've yet to hear back from her, and I know there wouldn't be anything on my background check to make them change their mind about me.

Interview Question – They asked me to bring in an item that represented a passion I had.   Answer Question

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No Offer

Neutral Experience

Very Easy Interview

Old Navy Sales Associate Interview

Old Navy Sales Associate

I applied in-person and the process took 2 weeks - interviewed at Old Navy.

Interview Details – Old Navy was having open auditions which are basically open interviews. I went in, and there were around 20 other people there so the interviewer split us into two groups and made the first group answer some questions and the second group pick out an outfit for their mother or father. She then made us switch. It was an easy, lighthearted, and fun interview. I then got a call from the manager the next day, asking me to come in for a one on one interview. I met with her, and she asked me some basic questions like who is your biggest inspiration, etc. I haven't gotten a call back so I'm guessing I didn't get the job.

Interview Question – None of the questions were that difficult.   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Average Interview

Seasonal Sellebrity Interview

Seasonal Sellebrity
Milpitas, CA

I applied online and the process took 3 days - interviewed at Old Navy in May 2014.

Interview Details – Found opening online, where it suggested I take an online course on being a sales associate, through which I got a guaranteed interview. It was a group interview, with about seven people being interviewed at once. The hiring manager was very cheerful, tried to make small talk (which i awkwardly took, the awkwardness of which I think was among the reasons they didn't hire me).

Interview Question – What makes you awesome?   View Answer

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Sellebrity Sales Interview

Sellebrity Sales
Visalia, CA

I applied online - interviewed at Old Navy in May 2014.

Interview Details – I applied online and got called in a month later. It was a group "audition" basically how to see our personality. There was some pretty wacky girls and I bet they got job offers just because they were trying to make the managers laugh. I got rejected and it's so not fair jist because I wasn't cracking jokes every five minutes. They talked about selling old navy cards and how its important but they obviously didnt care that I had experience in that and was pretty good at it.

Interview Question – Asked to get1-5 pieces of toilet paper then however many you got thats how many facts you had to give about yourself. Then you had to choose one sstore item and why you chose it then get something from backroom and try to sell it to them.   Answer Question

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Old Navy Sales Associate Interview

Old Navy Sales Associate
Culver City, CA

I applied online and the process took 2 weeks - interviewed at Old Navy in April 2014.

Interview Details – Applied. Got a call 2 weeks later exactly. Went in and it was a group interview. We went in the back room they asked questions we picked out an outfit. I called them a week later and they never called back.

Interview Question – They asked us to describe our bedroom to them.   View Answer

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No Offer

Negative Experience

Easy Interview

Sellebrity - Logistics Team Interview

Sellebrity - Logistics Team
Cedar Rapids, IA

I applied online and the process took 1 week - interviewed at Old Navy in May 2014.

Interview Details – first I got a call from a very enthusiastic person who told me how excellent and how impressive my resume was. then told me about the schedule they work if i ever end up in logistics or on the sales floor and if i could do both. asked me; why old navy? and if there was anything i did that i had to step up and become a leader.. then told me she'll call me back the next day to tell me when I can come in for a group interview. called me the next day just told me the date and time to come bring an important thing and wear something that i would go to work in. During the group interview there were 4 of us and 2 of them. she just asked us an ice breaker question and then we proceeded to the floor where in we did an activity to look for the items in the store and tell them what it signifies.. the second one was to look for an outfit.. we were given different situations. after that we played a tissue game and then told facts about ourselves depending on how many pieces of tissue we got.. and lastly we talked about the thing they asked us to bring that was important to us. they kept saying how good and awesome or perfect every time their questions were answered or asked to do something and seemed like they were very pleased. i volunteered to talk first and talked when asked and asked questions. i really thought i did a good job. but... i came home and got the email that i wasn't qualified/selected for the position. i felt that everything they were saying or doing wasn't at all genuine because they made you feel like hey you're doing a great!. it was misleading and felt like it was a complete waste of time. oh well.

Interview Question – i guess when we were asked to look for random things and were asked to tell them what it signifies... you gotta know a little bit about the store but it was really easy.   Answer Question

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No Offer

Negative Experience

Women Department Manager Interview

Women Department Manager
Freehold, NJ

I applied through a recruiter and the process took a day - interviewed at Old Navy.

Interview Details – I was interviewed casually after being contacted to come down to the store. After expressing great joy in finding a "candidate like me" - I was utterly ignored. Emails and phone calls went unanswered. I was baffled as the manager seemed so excited when speaking to me, and she was the one who called me. The whole thing was handled very unprofessionally. I have been hiring people for my stores for almost twenty years and I would never treat a candidate as I was treated here.

Interview Question – none. Standard, pay, work experience and job expectations questions   Answer Question

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