Old Navy

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Old Navy Interview Questions

Updated Dec 10, 2014
Updated Dec 10, 2014
452 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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452 Candidate Interview Reviews Back to all interviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy interview. Be competent and know customer service. The interview consisted of your typical questions, why you wild want to work there. I went for a cash handler. They want to know some basic competency to see if you are capable of dealing with large amounts of cash.

    Interview Questions
    Negotiation Details
    Be friendly and knowledgable about the company
    Accepted Offer
    Neutral Experience
  2.  

    Seasonal Sellebrity Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Old Navy.

    Interview Details

    I was called and had a mini interview on the phone where they asked about availability and what makes me awesome. It was awkward because I wasn't expecting to be interviewed over the phone. They scheduled a next "audition" which was a group interview with 5 other people and was asked to bring an item that represents me and explain it. We had a tour of the store and had to share our items, do an activity where we had 2 minutes to find 3 things we all had in common, and another activity where we picked an item from the sales floor that was our favorite trend and describe to the group why we chose it. It was a fun and interesting interview! We were all asked to come back for a final interview later that day with the general manager. The final interview was easy, they basically confirmed my availability and asked a few interviewquestions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sellebrity Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Old Navy.

    Interview Details

    I applied online and was called the next day. They do a quick phone screening—"Why did you apply to Old Navy? What makes you awesome?"—that you should be able to pass if you're not a zombie. I was invited in for a group interview the next day, although was not told it'd be with a group (I knew from reading these reviews). At the group interview, we were asked to talk about ourselves a bit and played a few games like making up a story out of pictures on a pair of dice (this was weird) and creating an outfit. Then we had 1-on-1's with the store manager. Everyone was very nice and friendly.

    Reasons for Declining

    Got another offer—Old Navy is only paying $9/hr

    Declined Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Old Navy.

    Interview Details

    Called in for an interview maybe a week after I applied. The interview process was fairly easy. The manager was nice and the environment was very welcoming. The interview lasted maybe 10 minutes. Was called back in approximately less than a week later to discuss pay. Was hired on spot after negotiation.

    Interview Questions
    • Very easy. Basic questions. Tell me about yourself. What would you do in this situation?   Answer Question
    Negotiation Details
    Negotiable but u have to be stern and have a number in mind. (Don't get to ahead of yourself though)
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Old Navy.

    Interview Details

    I arrived 15 minutes early. During this time, I had conversations with employees working the fitting room. They gave me some advice for the actual interview and were very friendly. The interview lasted about an hour. In the interview we introduced ourselves and said three interesting facts about ourselves. We were then asked to play a ice breaker game and find three things that we all had in common. Then we were shown each section of the store. Our task was to create an outfit and a story that goes along with the outfit. We were also asked to "sell" the outfit. Afterwards, we were then asked to put the items away and asked our availability. The interview was a group interview and we were all hired at the end.

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  7. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Old Navy.

    Interview Details

    Went to an group interview where there were 6 of us , we talk about ourself & then the manager sent us to the floor to get a piece of clothing and try to sell it to the group . 2 days later got called for an one to one interview with another manager asked me a few questions and then told me I was hired how much i was going to get paid & the dress code & told me they calling me back when they do a background check on me which it takes about a week .

    Interview Questions
    • How i work in a group situation ?
      What nakes me awesome?
      My availability ?
      Why Im a good candidate for old navy ?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sellebrity Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Anonymous Interview Candidate in Schaumburg, IL
    Application Details

    I applied online. The process took 3 daysinterviewed at Old Navy in November 2014.

    Interview Details

    I started by applying online and a day later I got a phone call. On the phone call I was asked a few questions like why Old Navy, if I've ever worked with someone with a different personality than me, and my availability. I was then asked to come in the next day for an addition. For the audition they said to dress to impress and bring in an item that represents you. At the audition there were two other people. Four people were "judging" us, they started by telling us about themselves, then we shared our item and explained how it represents us. They also asked us any facts we knew about Old Navy. Then we were told to going to the store and look for an outfit for a family photo. We had 15 minutes and when we came back we had to explain why we chose what we did. After that we went into her room one online with the private manager and she asked us some more questions like availability again, what customer service means to me, why I think I would be a good fit at Old Navy and things like that. I then left Old Navy and the next day they called me back saying I got the job. It was a very fun casual interview.

    Interview Questions
    • What does good customer service mean to you?   View Answer
    Negotiation Details
    No
    Accepted Offer
    Easy Interview
  9.  

    Sellebrity Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Old Navy.

    Interview Details

    Hand down probably the funnest interview you will ever go to. I got hired 5 years ago, so I was interviewed the "normal" way. Meet with a manager, etc. However, for the last ~2 years or so. Old Navy has changed into a group interview. The most outgoing person in the bunch basically advances to meet with the store manager.

    Interview Questions
    • Look around the store and pick an outfit that describes you and your sense of fashion.   Answer Question
    Accepted Offer
    Easy Interview
  10.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Millbury, MA
    Anonymous Interview Candidate in Millbury, MA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Old Navy.

    Interview Details

    In order to submit a resume you must go to the Gapinc.com website to careers and submit a resume. Then you have to take a small assessment which is very easy (what kind of pants are these?) After about 2 weeks the resumes have made it from corporate down to the particular store you applied to. If the hiring/store manager approves and they need positions filled then they will give you a call and set up a time for a one-on-one interview.

    Dress in something casual but do not have any brand names visible on your items of clothing. Make sure everything is neat and you look presentable. You then meet a manager who will take you around the store and discuss the goals of Old Navy and gauge your personality to see if you are a good fit. In my interview the manager made me greet customers and gave me one of the Old Navy shopping bags to see if I could get a customer to use it. I was successful in all fronts; however, if you aren't it doesn't jeopardize your interview too much. It's all about how you react to it; just keep smiling and you're all set.

    If they liked you enough in that interview then they will call you back and interview you with another manager in the back-room/office. They ask you pretty straightforward questions, much like the ones in the online assessment. Most are common sense and others have to do with your personal sense of style. The rest of the questions deal with how you would act in certain situations: another associate is rude to a customer, another associate is stealing...etc.

    Depending on how you do they will call you back within a couple of days. You go back along with a couple of other associates and they do all of the training. Overall it is one of the easiest interview experiences.

    Interview Questions
    • The most difficult question, at the time, was when they had asked me, "What would you do if you noticed that an associate is rude when dealing with a customer?".   View Answer
    Negotiation Details
    I wasn't able to negotiate as it was only a part-time position.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    Sellebrity Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Old Navy.

    Interview Details

    I applied online and was called in over a month later. It was a group interview and very relaxed and actually fun! We were asked various questions like what made us awesome? We were then asked to give facts about ourselves and what we liked to do. We rolled a dice and each of us had to pick out an outfit. My number on the dice was blank so I got to make up an outfit and that was actually fun. I would recommend accessorizing and layering the clothes. Make sure you do some research about old navy's clothing and style.i had a second interview after the group and was asked some basic questions about availability and just activities that I was involved in.

    Reasons for Declining

    I was offered a different job with a higher wage.

    Declined Offer
    Positive Experience
    Easy Interview

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