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OneMain Financial (formerly CitiFinancial)
www.onemainfinancial.com Baltimore, MD 150 to 499 Employees

OneMain Financial (formerly CitiFinancial) Account Executive Interview Questions & Reviews

Updated Mar 10, 2013
All Interviews Received Offers

Getting the Interview  17 Interviews

61%
16%

Interview Experience  17 Ratings

47%
47%
5%
2.5882354
17 interview experiences
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Senior Branch Account Executive II at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in McComb, MS Mar 2013 – Reviewed Mar 10, 2013

Interview Details – The hiring process seems to be long. Had an interview over the phone with recruiter. 2 weeks later an interview with the branch manager. On same day an interview with dm. Waiting on call from recruiter. Dm made it seem as if he was interested and I should receive a call soon for offer.

Interview Question – Questions weren't difficult. Just questions about past experiences   Answer Question

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Branch Account Executive at OneMain Financial (formerly CitiFinancial)

Declined Offer – Interviewed in Greensboro, NC Apr 2011 – Reviewed May 4, 2011

Interview Details – I completed a online skills/personality test which consisted of about 50 questions the level of the questions
was easy. A few days later I received an email to schedule and phone interview which was basically about any sales management experience I had. They didn't ask about educational background.
I can tell you that Citigroup ranks low on the compensation range when compared to other banks on the street.

Citigroup employees are paid nearly 20% below market.

Reason for Declining – A Citi recruiter called me for the SENIOR Accountant position @ Citi. I was told that the position maxed out @ $35k. For a SENIOR level position. I would hate to see what they pay their entry level people.

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Senior Branch Account Executive II at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in Jacksonville, FL Jul 2010 – Reviewed Jul 31, 2010

Interview Details – Just had phone interview after passing personality test. Applied directly to citi website. Interviewer asked many of the same questions posted on glassdoor, so if you read them you should be prepared. Be prepared to tell them you salary requirements within the first few seconds of the call. Then be prepared for them to low-ball you. They offred 25k-31k/yr, which is much less than others in the position are reporting. I have more education and experience than the job posting required, so go figure...

Interview Questions

  • Describe a time when you experienced a conflict with a co-worker. How did you resolve?   Answer Question
  • What did you like about the last company you worked for? What did you not like?   Answer Question

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Senior Branch Account Executive at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in McAlester, OK May 2010 – Reviewed May 6, 2010

Interview Details – The lady kep asking me the same question over and over, because she couldn't remember what my response was. I was about to give up on her. She told me that 90% of the job was collections, and then 4 minutes after the phone interview she sent an e-mail saying I didn't get it b/c of no sales experience!

Interview Questions

  • Describe a time when you had to relate quickly to a person. What was the scenario and how did you react? What did you enjoy about your last job? What did you not like about your last job?   View Answer
  • What are your strengths?   View Answer
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Senior Account Executive at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in Ann Arbor, MI Aug 2009 – Reviewed Oct 25, 2009

Interview Details – Process is kind of long , I guess they want to weed out the bad app.

Interview Question – They wanted to know how you would handle a tough situation or tough customer.   View Answer

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Senior Account Executive at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in Huntsville, AL Sep 2009 – Reviewed Sep 29, 2009

Interview Details – i am still in the process(trying to learn more about the job/company). to this point the interview process has consisted of a face to face with the branch manager and a second face to face with the district manager.

The interviews themselves have been pretty laid back and a good overall experience. They basically have a set of questions to choose from to ask you about different experiences in your work history. "how did you handle an angry customer, what do you like about sales, etc..."

Interview Questions

  • Give me a specific example of how you handled an angry customer...   Answer Question
  • In your work experience, give me an example of how you have handled a problem with a co-worker   View Answer
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Branch Account Executive at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in Nov 2012 – Reviewed Nov 1, 2012

Interview Details – Initial telephone interview with a corporate recruiter from HQ. Behavioral interview. Tell me about a time when you had a difficult customer. Tell me about a time you worked with a team. Tell me about ....

Interview Question – When one of my answers was not specific enough, he stated, going forward, if you can't recall a situation, just tell me and I will mark that. Pretty cold.   Answer Question

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Senior Branch Account Executive at OneMain Financial (formerly CitiFinancial)

Accepted Offer – Interviewed in Nov 2010 – Reviewed Dec 20, 2011

Interview Details – A phone call screening with questions about my resume. Proceeded to a face to face, background checks and then drug screening.

Interview Question – Describe a confrontational situation with an irate customer   Answer Question

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Senior Branch Account Executive II at OneMain Financial (formerly CitiFinancial)

Accepted Offer – Interviewed in Sep 2010 – Reviewed Dec 5, 2011

Interview Details – one interview with branch manager, one interview with destrict manager

Interview Question – how would you sell me on ______   View Answer

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Branch Account Executive at OneMain Financial (formerly CitiFinancial)

No Offer – Interviewed in Nov 2011 – Reviewed Nov 21, 2011

Interview Details – Overall positive experience, pretty fast communication between the recruiters and branch management. Asked lots of behavior questions, nothing technical, backgrounds and job duties. The wait after interviews can be fairly long though.

Interview Question – sell me this calculator   Answer Question

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