PNC Financial Services Group Interview Questions

Updated Jun 26, 2015
263 Interview Reviews

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263 Candidate Interview Reviews Back to all Interviews

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  1.  

    Universal Banker Interview

    Anonymous Employee in Rosslyn, VA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at PNC Financial Services Group (Rosslyn, VA) in June 2015.

    Interview

    The interview process isn't bad, the messed up part is that you need to interview 2 times. Typically one time with the branch manager and one time with the regional manager. Whats messed up is that if your doing an internal transfer, you have to do the same thing. The whole process takes between 3 to 5 weeks.

    Interview Questions

    • Personality Question > Make sure you say your accomplishments and personality. They don't need to hear other details.   Answer Question
  2.  

    Teller Interview

    Anonymous Employee in Ormond Beach, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at PNC Financial Services Group (Ormond Beach, FL) in June 2015.

    Interview

    I have not interviewed with any company since leaving PwC last year. PNC is the only job I submitted my resume for and they chose another candidate before talking with me.

  3.  

    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at PNC Financial Services Group.

    Interview

    There was one over the phone interview and two in person interviews. The final round was a surprise panel interview with a financial advisor, bank manager and regional manager. Most of the questions were about relationship building and "tell me about a time when." I think my mistake was not living close enough to the location, they seemed concerned about my commute.

    Interview Questions

    • Tell me about a time when you went out of your way to help a client?   Answer Question
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  5.  

    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at PNC Financial Services Group in May 2015.

    Interview

    Applied online, received an email the following day to do the assessment test, after I completed that a recruiter called to set up a telephone interview. Had a few more things to electronically sign after that. Then a face to face interview was scheduled.

    Interview Questions

    • Describe a time you built rapport quickly with someone.

      After every question about helping a co-worker or helping a client she'd ask how I thought it made them feel.
       
      Answer Question
  6.  

    Universal Banker I Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at PNC Financial Services Group in May 2015.

    Interview

    I scheduled an interview with a HR Representative after a phone interview for the next day which was a Friday. When I arrived for my interview the next day, the manager that I had my scheduled interview with act as if she never received notice that I was suppose to be meeting with her. I showed her the email that I received from the HR representative confirming my email, and she stated " I do not have the time to meet with you today, and that nobody told her that she was suppose to be interviewing today". She then asked for a copy of my resume and asked if she could call me to schedule another date for this interview. I initially told myself that if I received a call back from that manager that I would decline the interview, because I wasted time to drive out to where she was located to meet with her, and she just dismissed me after showing her the copy of the email from the HR representative confirming the interview.

    I received a call later that day from that same manager at that branch to schedule another time to be interviewed. She apologized for the mix up and stated that she did receive an email the day before informing her of the scheduled time for my interview. How could you be a manager of a branch and not check your emails? But, I digress. Even though I told myself that I would decline the interview, I had a change of heart. So I scheduled an interview for that Tuesday.

    I accepted another offer with a different company the day after that interview, so I am glad I didn't receive an offer. Based on the fact that the manager doesn't even check her emails on a regular basis and after witnessing the way she interacted with an employee at the branch when I was there for my interview, I could tell that I would have been unhappy. So in conclusion, I dodged a bullet.

    Interview Questions

    • Tell me about a past experience where I was able to sell a service to a customer that demonstrated some initial objection to the service?   Answer Question
  7.  

    Bank Teller Interview

    Anonymous Employee in Virginia Beach, VA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at PNC Financial Services Group (Virginia Beach, VA) in May 2015.

    Interview

    I applied for the full time position as a bank teller. Got a call 2 weeks later to come in for a interview. It was to managers in the room with me. They asked me simple questions like What would I do if I see a employee not following instructions. I thought I nailed it bUT haven't heard nothing back from them yet.

    Interview Questions

  8.  

    Branch Financial Sales Consultant Interview

    Anonymous Employee in Alpharetta, GA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at PNC Financial Services Group (Alpharetta, GA) in May 2015.

    Interview

    Applied for a position in Alpharetta, GA. The hiring process was drawn out way to much; by far the longest process I have ever experienced. I first applied 2 months ago and received a phone call by the HR recruiter shortly after. Two weeks after the initial phone screening, I was set up for a interview with the Branch Manager. Keep in mind that this is essentially an Front-Line employee position, unlike any other bank, I had to interview with the Regional Manager. For what reason? They claim she is hands on and wants to know everyone. The Regional was on vacation the following week so I had to wait 1 1/2 weeks before I was able to interview with her. After this interview, she then wanted me to drive to another branch to meet a different Branch Manager; different than the one I originally met with. This whole process not to be offered the position. The hiring process was completely to drawn out and a lot of wasted time to not be offered a position. This definitely sheds a negative light on wanting to work for this company in the future. Probably would never apply for PNC Bank again.

    Interview Questions

    • If you missed your sales goal for the quarter, what would you do to ensure that you met that mark the next quarter?   Answer Question
  9. Helpful (2)  

    Loan Support Analyst I Interview

    Anonymous Employee in Pittsburgh, PA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at PNC Financial Services Group (Pittsburgh, PA).

    Interview

    Short phone interview and in-person interview with a panel of two managers of the Commercial Loan department. There was little discussion about the pay scale, which made it a little difficult to negotiate a salary in the first interview.

    Interview Questions

    • What interested you in the position when you were in the application process?   Answer Question
    • Do you think you work better with a team, or individually?   Answer Question
    • How do you handle a situation if you caused a mistake/how would you explain to the client what happened?   Answer Question
  10. Helpful (2)  

    Financial Sales Consultant Interview

    Anonymous Employee in Philadelphia, PA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at PNC Financial Services Group (Philadelphia, PA) in April 2015.

    Interview

    Although, I was early the interview started late. The manager didn't seem to be experienced enough or open-minded enough to be conducting an interview. This manager didn't possess certain skills and openly seemed to attempt to find something "wrong" with my resume. After naming all the qualities that were being looked for and it being confirmed that I have them, I began to consider that this manager may have been looking for something specific that would be more discriminatory. By the way that certain sentences were phrased and views expressed I believed that I may have been discriminated against for example, I was expected to be less professional and less intelligent based on my ethnicity.

    This manager didn't possess certain qualities that I have seen of a great interviewers and seemed to have already come to certain conclusions about me and my experiences before any questions were asked (the facial expressions showed this) and those conclusions were kept even after I provided a way for the reasoning to be understand in its entirety. The interview was conducted recently and therefore it is too early to be presented with an offer at all.

    On a side note, I was greeted exceptionally well by the tellers. They were professional, friendly, and extended those same greet traits to each and every customer that I saw come in.

    Interview Questions

  11.  

    Modeling Analyst Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at PNC Financial Services Group in April 2015.

    Interview

    This is the first round interview after HR contact me. There are two interviewers, both of them are manager VP. Basically the whole interview process is introducing my experience and projects on resume. They didn't have questions or response when I was talking my resume. After that, they asked me like two questions.

    Interview Questions

    • Do you have any experience in processing large data set?   Answer Question

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