PNC Financial Services Group Interview Questions

Updated Oct 19, 2014
Updated Oct 19, 2014
205 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Finance and Accounting Development Program Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First I went through a round of on campus interviews. After being selected for their Super Day, I went to a pre-interview day reception to network and learn more about the company. In the super day, I had three interviews. They were mostly behavior based questions and it was a lot of talking about your resume. Nothing was too challenging.

    Interview Questions
    • Why is different about PNC's balance sheet or another financial services company's balance sheet compared to a regular industry company's balance sheet?   Answer Question
    No Offer
  2.  

    ACCEL Program Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a dayinterviewed at PNC Financial Services Group in October 2014.

    Interview Details

    Contacted through campus career office. Got accepted for the interview. Mostly behavioral questions about teamwork, leadership, past experience. Two people interviewed me at the same time. They take a lot of notes too. Show that you are good with people. Review every question you find here and have 5-6 canned stories. Also, send out the thank you email the same day.

    Interview Questions
    No Offer
    Positive Experience
  3.  

    Treasury Management Development Program Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at PNC Financial Services Group in October 2014.

    Interview Details

    Super Day (second round) - For the development program, they bring all the candidates who pass the initial interview into Pittsburgh and send each one through 3 separate interviews - both behavioral and technical.

    Interview Questions
    • What is the Operating Cycle? (seems pretty straightforward, but this is the basis for the TM group's business)   View Answer
    • How does Net Working Capital affect the Operating Cycle? (follow up to What is the Operating Cycle?)   View Answer
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a dayinterviewed at PNC Financial Services Group in September 2014.

    Interview Details

    First round interview with two recruiters, mainly behavior questions, resume and background check. For example, tell us about yourself; why choose PNC; describe how you get a work done using an example; talk about a project in your resume in detail; have you ever worked with a QA team; describe a project about processing a lot of data

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  6.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Annapolis, MD
    Anonymous Interview Candidate in Annapolis, MD
    Application Details

    I applied online. The process took 2 weeksinterviewed at PNC Financial Services Group in September 2014.

    Interview Details

    It was a group interview. There were four branch managers from different branches in the room. Questions were asked according to your sitting position. There were 10 applicants.Therefore you have to creative and different to avoid repititive answers

    Interview Questions
    No Offer
    Easy Interview
  7. 1 person found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at PNC Financial Services Group.

    Interview Details

    Submitted a resume online - heard back about two weeks later. I was contacted by the HR department via email and set up a phone interview. Then there was a online personality test.

    Interview Questions
    • Describe a time when you had to deal with a difficult coworker   Answer Question
    No Offer
  8.  

    Teller Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at PNC Financial Services Group in August 2014.

    Interview Details

    I sent in a resume and was contacted by email to set up a phone interview. Phone appointment call came exactly when scheduled. It seemed like a prescreening. All questions were just yes and no. Interviewer was heavily accented and I had a hard time understanding him.

    Interview Questions
    • Very basic qualifications yes and no questions. It seemed totally unnecessary since they could look at my resume and receive the answers.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeksinterviewed at PNC Financial Services Group.

    Interview Details

    I got a called where I was asked about the job. Then i received my over the phone interview. It was a little unprofessional... The lady was late and her assistant manger was super rude.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at PNC Financial Services Group in July 2014.

    Interview Details

    The whole process took about 4 weeks, I applied online and got a call back from a recruiter, I answered a few interview questions then was sent an assessment to my email. After I completed the assessment I was sent another email to schedule and interview time. The interview was a group interview which is what screwed me up because I'm horrible at public speaking.

    Interview Questions
    • Tell me about a time you provided 5 star customer service   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Melbourne, FL
    Anonymous Interview Candidate in Melbourne, FL
    Application Details

    I applied online. The process took a dayinterviewed at PNC Financial Services Group in July 2014.

    Interview Details

    Attended a 'Group' interview in Melbourne, Florida for a Customer Service Representative for PNC in Viera, Florida. What I assumed would be multiple interviewers in the group interview turned out to be multiple applicants being interviewed together. There were three store managers sitting around the oval conference table with the recruiter at the end. The multiple applicants including myself sat at the table. The recruiter played a Company video on her notebook at the beginning of the interview process. She explained how the questions would be asked by asking us the same question in a clockwise order then switching it.

    Interview Questions
    • Although the recruiter stated that there were multiple positions and that the applicants weren't competing for the same position was deceiving. The interview tone became combative and competitive. As an experienced CS Rep. I care about people. I wasn't going to use the other applicants answers against them to degrade their qualifications as one did during the interview. Awkward interview style that I would not participate in again unless I was running for a Political office.
      The Group interview enabled one younger applicant to look at the older applicant and state repeatedly that she had a good twenty more years of productive working years to offer. After that this same applicant repeatedly stated how she stays at her job and doesn't skip around after hearing the other applicant state that she has only been at her current bank for a few months. This wasn't a healthy environment where each applicant could promote his/her talents without them being used against them in a competitive way.
        Answer Question
    No Offer
    Negative Experience
    Difficult Interview

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