PNC Financial Services Group

  www.pnc.com
Work in HR? Unlock Free Profile

PNC Financial Services Group Collection/Default Specialist Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

0%
100%
0%

Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Collection/Default Specialist Interview

Collection/Default Specialist
Kalamazoo, MI

I applied online and the process took 2 days - interviewed at PNC Financial Services Group in May 2010.

Interview Details – I applied online for position using PNC career site. There are behavior and work experience questions.After a few days I recieved a phone call from human resources, they did a brief phone interview and extended an invitation to take a collections assesment online which takes about 45min. They give you scenarios and math based questions to figure out while being timed.After you send it in the next step is a face to face if you do well. The intertview was with the supervisor and his assistant. Before you speak with them you are required to do a video interview with a webcam. I thought that part was AWFUL, it was very uncomfortable and asks the same questions you have already answered. I felt like the face to face went well but there was ALOT of hedging when I asked what programs were in place to help new people succeed in making their incentives and what happens to someone who doesn't? Essentially I felt they were beating around the bush and not telling me the person would be fired. When I asked why position was available it was the same thing. The supervisor actually said " some people can't handle the emotions of this job, when they hear grandmas eating cat food they feel bad". This would be the boss?? I think I dodged a serious bullet.BEWARE!!!! I know bill collecting has to be a difficult job but most people won't sacrafice their soul for a paycheck.YIKES!

Interview Question – Describe what you think a typical day at this job would be?   View Answer

Worked for PNC Financial Services Group? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.