PNC Financial Services Group Teller Interview Questions

Updated Aug 25, 2014
Updated Aug 25, 2014
24 Interview Reviews

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Teller Interview

Anonymous Interview Candidate  in  Melbourne, FL
Anonymous Interview Candidate in Melbourne, FL
Application Details

I applied through a recruiter. The process took 4 weeks - interviewed at PNC Financial Services Group in April 2014.

Interview Details

Group interview with many managers watching you. It will feel like the show shark tank. So prepare not to make a fool of yourself. You will be asked five questions and you will watch a pnc video.

Interview Questions
  • Easy interview. Sit far away from the recruiter. This will allow more time and you can listen to everyone else bomb out.   Answer Question
Negotiation Details
A little bit of wiggle room.
Accepted Offer
Negative Experience
Easy Interview

Other Interview Reviews for PNC Financial Services Group

  1. 2 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at PNC Financial Services Group.

    Interview Details

    Phone interview asking about experience, then met with Branch Manager

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Teller Interview

    Anonymous Interview Candidate  in  West Dundee, IL
    Anonymous Interview Candidate in West Dundee, IL
    Application Details

    I applied online. The process took 3 weeks - interviewed at PNC Financial Services Group in June 2011.

    Interview Details

    initial phone interview, followed by an assessment then a face to face interview, sometimes followed by a second face to face interview

    Interview Questions
    • Name a time you had to deal with a difficult customer and you overcame it?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at PNC Financial Services Group.

    Interview Details

    Great Hiring and Interview process they involve everyone needed.

    Negotiation Details
    Not stressful or hard they were very firm!!
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 3 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at PNC Financial Services Group.

    Interview Details

    HR rep calls you and does a quick phone interview then sets you up with the Branch manager for a formal interview at the branch you will be working.

    Interview Questions
    • Was there a time you ever went out of your way to help a customer? When? What did you do?   Answer Question
    Negotiation Details
    Not able to negotiate hourly wage
    Accepted Offer
  6. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate  in  Whitehouse, OH
    Anonymous Interview Candidate in Whitehouse, OH
    Application Details

    I applied online. The process took 1 week - interviewed at PNC Financial Services Group in February 2012.

    Interview Details

    I had a phone interview first with questions about my previous experiences. They wanted to know what I did at my previous jobs and why I left. Next I was setup for an in person interview with the Branch Manager and Teller Supervisor. The interview was over an hour but it was a very positive experience. The Branch Manager had a lot of questions about my sales and customer service experience. They explained the process of becoming a teller and what the job includes. The Teller Supervisor asked me questions about my cash handling experience.

    Interview Questions
    • I think the phone interview was more difficult because they asked those same questions of explain a customer service issue and how you dealt with it. It's hard when you are on the spot to remember details and quickly explain it.   Answer Question
    Negotiation Details
    They called and offered me the position
    Accepted Offer
    Positive Experience
    Average Interview
  7. 2 people found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was quite simple, and you are contacted after filling out an online application. When you walk in the branch, everyone is dressed professionally and you immediately sense that these are very genuine people. The interview was brief, just going over the resume information. They want to get a feel for how well you will fit in, because the company is made of very close knit groups of employees.

    Interview Questions
    • We're looking for a real firecracker to keep the atmosphere in the office booming, are you a good fit?   Answer Question
    Negotiation Details
    There was no negotiation phase for this job; all salaries are on a tiered system.
    Accepted Offer
  8. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Basic questions regarding cash handeling

    Interview Questions
    Accepted Offer
  9. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate  in  Floyds Knobs, IN
    Anonymous Interview Candidate in Floyds Knobs, IN
    Application Details

    I applied online. The process took 1+ week - interviewed at PNC Financial Services Group in January 2013.

    Interview Details

    I filled out the online application to see which positions were open. Since I had no previous banking experience, I applied for full-time teller positions in three locations near where I live. I received a phone call and an email from an out-of-state recruiter within four days of applying online. They set up a phone interview the next day with a recruiter. In the interview, the recruiter asked about sales experience and why I thought I'd be a good fit for the position. After answering the questions, she directed me to an online aptitude test for one of the three branches I applied for. The test was 60 questions, and took about 45 minutes to complete. A couple of days after completing the test, I learned that two of the branch positions I applied for were filled. Fortunately I received a phone call from a local recruiter who requested a 30-minute interview the following day. She asked questions about my interest in the position, my prior experience and qualifications for PNC, etc. We discussed the job description, the average pay, hours, and benefits. After the phone interview, the recruiter set up a face-to-face interview with me and the branch manager a few days later. My interview with the branch manager lasted about an hour. She talked about her branch, her expectations, what she wanted in a candidate for this position, and the difference in full- and part-time employees. Among other questions, she asked what I can bring to her team with my background and why I want to enter the banking industry. She ended the conversation by letting me know that if selected, I would have an offer within three days from the local recruiter. I received an offer the following day.

    Interview Questions
    • Since you don't have prior banking experience, why do you think you'd be a good candidate for this position?   Answer Question
    Negotiation Details
    No negotiations. The recruiter said I'd start at the low end of their hourly rate because of my lack of experience, but the branch manager was pleased with my interview and started me a bit higher.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 1 person found this helpful  

    Teller Interview

    Anonymous Interview Candidate  in  Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied through other source. The process took 2 weeks - interviewed at PNC Financial Services Group.

    Interview Details

    I was handed the job based upon experience. No interview

    Negotiation Details
    non-existant
    Accepted Offer
    Positive Experience
    Easy Interview

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