Paychex Interview Questions

Updated Jul 27, 2015
118 Interview Reviews

Interview Experience

Interview Experience

26%
26%
46%

Getting an Interview

Getting an Interview

53%
21%
15%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

118 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    No Offer
    Positive Experience
    Average Interview

    Interview

    One interview by call followed by an interview at a Paychex office that included a surprise supervisor as well. The first interview by phone was a very easy interview, the second interviewer asked expected questions, while the third interviewer asked more difficult questions. It was all very respectful though.

    Interview Questions

    • They were focused heavily on finding out whether or not what I said on my resume was accurate. Also asked how I would essentially handle a major error with a customer.   Answer Question
  2.  

    Implementation Specialist Interview

    Anonymous Employee in Pittsburgh, PA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Paychex (Pittsburgh, PA) in July 2015.

    Interview

    Simple series of questions that asks for events and outcomes from that event. They are looking for alot of team work responses and how you overcame hardships. Overall the interview process is very laidback and easy to get through though.

    Interview Questions

    • Name a time when you felt like there wasnt enough time in the day and how did you react   1 Answer
  3. Helpful (2)  

    Insurance Division Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Paychex.

    Interview

    I thought the interview process was exhausting and thorough. I interviewed with 5 different people. It took at least two weeks to hear back after each interview. I did one phone interview and four in person interviews. After the interviews I did a one hour job shadow. I thought I had the job in the bag, but they told me they went with an internal candidate after I went through two months of interviews. It really disappointed me.

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Paychex (Phoenix, AZ) in June 2015.

    Interview

    I applied on the Paychex website and was called by a recruiter out of Albuquerque. Great guy asked a lot of questions regarding experience, resume and behavioral questions. I also took the online assessment and passed. The recruiter informed me he would email local Phoenix office for an interview and was definitely giving me an excellent referral. Two weeks later never heard back. Emailed the recruiter... his response oops I will email them and I will have a manager contact you right away. Got an interview within 1 week. I was interviewed for both jobs at the same time by two people. One lady who took notes and said barely nothing and the other main interviewer lady who asked questions..resume, experience, situations etc. I was then Informed by main interviewer she would decide what position in the company I should be in due to so much experience & being in the corporate world and my interview was excellent.., . I said Ok thats great. I felt good. Days later I saw more jobs ads up on Paychex website in Phoenix and thought hmmm.. well which one are they interested in me for since interviewer stated wow so much experience and this interview was excellent we will get back with you. I called the recruiter out of Albuquerque and got voice mail left message to inform him my interview went well and I had questions about jobs at Paychex. Well guess what within not even 10 minutes I received a email saying we are not interested in you at all to work at Paychex. Whats this all about. Talk about a head game.. I"m disappointed. OH well. I left a major corporation due to reduction nationwide in force after 20+ years of an excellent employment. Very unprofessional experience.. Not just because I did not get the job. DONT GO THERE IN PHOENIX!!

    Interview Questions

    • What is your experience in finance, working with a difficult situation. Dealing with customers.. the basic questions.   Answer Question
  6. Helpful (3)  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Paychex.

    Interview

    First I spoke with a recruiter, she asked alot of questions about my experiences. I had to take an online assessment, they give you 1 hour and 45 mins to complete it. Then she set me up with a face to face interview with a District Sales Manager. The interview with the District Sales Manager was basically behavioral questions. She questioned me "'why" alot. The recruiter called me to follow up the next day. I told her that I did not get a great understanding about the company and the product. She basically had no answer for me and wasn't too sure herself. She told me I should contact the manager and see if she could give me more details. Basically, this experience was not good for me. As a company looking to hire a sales representative, they did a bad job at selling the job to me.

    Interview Questions

    • Tell me a time you had to deal with a dificult customer.   Answer Question
  7.  

    Sales Representative Interview

    Anonymous Employee in South Jordan, UT
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Paychex (South Jordan, UT) in May 2015.

    Interview

    It was a 5 step process. Phone interview with recruiter, online assessment, interview with manager who would be your boss, ride along with a current sales rep and final interview with regional manager.

    Interview Questions

  8. Helpful (4)  

    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Paychex.

    Interview

    I initially interviewed via phone with a recruiter in the New York office. After that I had 3 more interviews most of which took nearly 2 hours each. There was consistently at least a week in between each interview and I typically heard back after the date that I was told to expect follow ups. The interviews all seemed to go well and I felt like I had developed a rapport with the hiring manager. Nearly 2 weeks after my last interview I received an automated email rejection. I am fine with not receiving an offer but I was very disappointed that after such an in depth interview process that I did not receive a call or direct correspondence from the hiring manager.

    Interview Questions

    • All of the questions were situation and very in depth.   Answer Question
  9. Helpful (1)  

    Payroll Specialist Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Paychex in April 2015.

    Interview

    Friend referred me, I recieved an email notifying me that my resume had been recieved. Next email was an assessment, a few days later I recieved a third email stating I was no longer considered for the position.

  10. Helpful (5)  

    Outside Sales Representative Interview

    Anonymous Employee in Miramar, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 daysinterviewed at Paychex (Miramar, FL) in February 2015.

    Interview

    I had an interview with 3 District Managers for an Outside Sales Representative position. No one showed up for 30 minutes. The girl at the front desk was very unprofessional, stuffing her face while answer phones and etc. Later I was told that all 3 managers needed to be at a meeting and someone was to inform me. Very unprofessional and very unorganized.

  11.  

    Sales Representative Interview

    Anonymous Employee in Mendota Heights, MN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Paychex (Mendota Heights, MN) in February 2015.

    Interview

    Phone, online personality test, in-person interview. Took a long time to set up an in person interview after interviewing via the phone. Was a pretty quick interview, said they interviewed throughout the year even when they weren't hiring.

    Interview Questions

    • Any school clubs that you were a part of?   1 Answer
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.