Paychex Interview Questions

Updated Sep 29, 2014
Updated Sep 29, 2014
98 Interview Reviews

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  1.  

    Retirement Sales Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Paychex.

    Interview Details

    I was emailed by a recruiter who had seen my resume on CareerBuilder. After speaking with her on the phone, she sent me a link to do an online assessment that took about 90 minutes. She then moved me along to a phone screening with a zone manager. He was about 10 minutes late in contacting me, but emailed me and said the recruiter had not provided him with my phone number. I emailed it to him and he called me. After speaking with him on the phone for about 30 minutes, he said he would like to get me set up with a district manager in my area for a face to face interview. He would have him contact me that day to set it up.

    I didn't hear anything that day or the next 2 business days. I emailed the zone manager and received an out of office auto-reply. On the day he was back in the office he emailed me, apologizing the district manager had not been in touch, and said he would have him contact me ASAP. The following business day I was emailed by the zone manager's secretary to set up an interview with the zone manager (never did talk to elusive district manager).

    Met the zone manager and spoke for approx 1 hour. The interview was laid back and went well. He asked a lot about my previous job. No situational questions or digging deep about my sales process or thinking skills. It was more getting to know me and what I had been doing for work. He arranged for me to do a ride along with a rep, who contacted me to set up the date/time, so I could see the job in action and make sure it was what I thought it was. I arrived and the rep had very little scheduled for the afternoon as most of his calls had cancelled, but we went on one call, and chatted about the job quite a bit, and I was even more excited about the job than previously. I asked him about the hiring process, and he said congrats for making it that far, that there would be one more interview then I would get a yay or nay.

    I emailed the zone manager after the ride along... no reply. 3 days later I left him a message on his office phone. No reply. I checked the status of my application online and it said it was being reviewed. 2 business days later I emailed the recruiter who said he was in meetings the whole day, but she would be connecting with him the following day and would get back to me with feedback. I didn't hear anything the following day. Next day I checked the online status and it said a more qualified candidate was selected.

    In a week and a half, no one could send me a generic "thanks for your interest, sorry we don't need ya" email? And why have me come out and ride around with someone if I wouldn't be interviewed again afterward? Seems like a lot of this was a waste of my time and effort, and the communication within the company regarding the hiring process is disjointed.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2.  

    Client Representative Interview

    Anonymous Interview Candidate in San Ramon, CA
    Anonymous Interview Candidate in San Ramon, CA
    Application Details

    I applied online. The process took 5 daysinterviewed at Paychex.

    Interview Details

    The phone interview was a solid 20-30 minutes. I was asked a good 20 questions. Be prepared with stories from past experiences and be very specific. They are huge on specifics. The face to face panel interview was a full hour with God knows how many questions. Insane!!!! I have never been to a more ridiculous interview in my life for an entry level position.

    Interview Questions
    • What challenge would you face in the next position after the one you are applying to?   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Administrative Assistant I Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through an employee referral – interviewed at Paychex in August 2014.

    Interview Details

    Do your homework about the company. You will be asked questions about what the company offers clients and possibly company history. It would also be good to be able to talk a little bit about your past experience for what they offer.

    Interview Questions
    No Offer
    Average Interview
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  5.  

    Territory Ready Representative Interview

    Anonymous Interview Candidate in Kent, WA
    Anonymous Interview Candidate in Kent, WA
    Interview Details

    My interview was set up by someone else the day before, with the District Sales Manager and they scheduled with him directly. I show up 15 minutes early, wait 15 minutes to learn he is in Bellevue and wont be able to make it. The kind receptionist apologized on his behalf and set up a phone interview where he would call me shortly instead. Having driven over an hour in traffic to learn this, I was not happy. But i needed a job and the company sounded like it had a good service/product with great potential, plus i was curious what the reason would be that he stood me up. He said the interview was not put on his schedule (it was scheduled with him directly one day prior). The interview was on his speaker phone and I could hardly understand him, he sounded irritated the few times I asked him to repeat himself. Also he seemed very distracted doing something else. It started with talking about high school, "soo what was high school like for you?", "were you captain of the ---- team?". Nearly all of his question would in no way determine if I could be a successful employee; "how did you pay for college?", "so you didn't work during school.... just in the summers?", "what was your high school gpa?", "what was your college gpa?". His responses and questions seemed very back handed and in a condescending tone, he didn't want to talk with me from start to finish. I never even got the chance, nor did he ask, to talk about my other much more relevant sales job experiences and ambitions. He asked about my high school job, and I got him talking about the company and the position a little bit. I was disgusted and angry with the process.

    Interview Questions
    No Offer
    Negative Experience
  6.  

    Payroll Specialist Interview

    Anonymous Interview Candidate in Hauppauge, NY
    Anonymous Interview Candidate in Hauppauge, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Paychex.

    Interview Details

    I applied online on Indeed.com. I heard back from Paychex and said they were very interested in me and would like to move me onto my second part of the application. Which was the assessment test. I completed it on June 3, 2014. Does anyone know or have experienced this, and how long did it take for the company to reach back out to you? Thank you

    Interview Questions
    • Does anyone have any info on this? Or is anyone experiencing or have experienced this?   View Answer
    No Offer
    Neutral Experience
  7.  

    Branch Manager Interview

    Anonymous Interview Candidate in Louisville, KY
    Anonymous Interview Candidate in Louisville, KY
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Paychex.

    Interview Details

    Contacted by an external recruiter because they were impressed with my resume on LinkedIn. Talked to President of recruiting company and scheduled face to face interview for following week. Met with regional vice president. He was very personable and professional. A lot of the interview was jelly-beaning. Asked 3-4 questions to see what my philosophy was on sales, leading a team, etc.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8. 2 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    They called me because someone emailed them about me. Had me take an online assessment. Called and now I have an upcoming face-to-face interview! So far so good!

    Interview Questions
    No Offer
  9. 4 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Paychex.

    Interview Details

    I applied online and was contacted by a corporate recruiter. I talked with her briefly about my career plans and she told me the next step in the process was to complete an online sales assessment which was around 180 questions. After I followed up I was told that I would be interviewed on site. I set up a time with the recruiter and was excited to hear more about the opportunity they posted online.

    The hiring manager showed up to the interview ten minutes late, then talked to me briefly about my experience. Then shared with me that they were overstaffed at the time and didn't have a position open and that I didn't meet their minimum requirements anyway.

    I am still not sure why anybody would pre-screen a candidate for a position they didn't have, determine that they weren't qualified, and waste everybody's time by bringing them in for an interview. The job sounded like it would be great but I can't imagine working for a company that is this unprofessional.

    No Offer
    Negative Experience
  10.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Paychex in April 2014.

    Interview Details

    Seemed like a nice professional place to work. I thought I almost had that job, they gave me the impression I was a sure fit. I wasn't. They seemed to be more interested in my current product I sale, verses my capabilities to do the job they were offering. They had me take a 2 hour personality/IQ test and when I interviewed I was told I scored very high. As a matter of fact, the HR Recruiter said my scores were high on the areas they are concerned of the most.

    Interview Questions
    • They didn't really ask me how I would go about selling their services/product. They mostly asked about the systems I currently sale and I found that very confusing.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11. 2 people found this helpful  

    Human Resources Generalist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Paychex.

    Interview Details

    Interviewer was very detailed about the position and answered all the questions I had prior to me asking them.

    No Offer
    Positive Experience
    Easy Interview

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