Paychex

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Paychex Interview Questions & Reviews

Updated Jul 25, 2014

Getting an Interview  

59%
21%
8%

Interview Experience  

27%
28%
44%

Interview Difficulty  

Average Difficulty
94 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Negative Experience

Territory Ready Representative Interview

Territory Ready Representative
Kent, WA

Interviewed at Paychex

Interview Details – My interview was set up by someone else the day before, with the District Sales Manager and they scheduled with him directly. I show up 15 minutes early, wait 15 minutes to learn he is in Bellevue and wont be able to make it. The kind receptionist apologized on his behalf and set up a phone interview where he would call me shortly instead. Having driven over an hour in traffic to learn this, I was not happy. But i needed a job and the company sounded like it had a good service/product with great potential, plus i was curious what the reason would be that he stood me up. He said the interview was not put on his schedule (it was scheduled with him directly one day prior). The interview was on his speaker phone and I could hardly understand him, he sounded irritated the few times I asked him to repeat himself. Also he seemed very distracted doing something else. It started with talking about high school, "soo what was high school like for you?", "were you captain of the ---- team?". Nearly all of his question would in no way determine if I could be a successful employee; "how did you pay for college?", "so you didn't work during school.... just in the summers?", "what was your high school gpa?", "what was your college gpa?". His responses and questions seemed very back handed and in a condescending tone, he didn't want to talk with me from start to finish. I never even got the chance, nor did he ask, to talk about my other much more relevant sales job experiences and ambitions. He asked about my high school job, and I got him talking about the company and the position a little bit. I was disgusted and angry with the process.

Interview Question – How did you pay for college?   View Answer


No Offer

Neutral Experience

Payroll Specialist Interview

Payroll Specialist
Hauppauge, NY

I applied online and the process took 2 weeks - interviewed at Paychex.

Interview Details – I applied online on Indeed.com. I heard back from Paychex and said they were very interested in me and would like to move me onto my second part of the application. Which was the assessment test. I completed it on June 3, 2014. Does anyone know or have experienced this, and how long did it take for the company to reach back out to you? Thank you

Interview Question – Does anyone have any info on this? Or is anyone experiencing or have experienced this?   View Answer


No Offer

Positive Experience

Average Interview

Branch Manager Interview

Branch Manager
Louisville, KY

I applied in-person and the process took 2 weeks - interviewed at Paychex.

Interview Details – Contacted by an external recruiter because they were impressed with my resume on LinkedIn. Talked to President of recruiting company and scheduled face to face interview for following week. Met with regional vice president. He was very personable and professional. A lot of the interview was jelly-beaning. Asked 3-4 questions to see what my philosophy was on sales, leading a team, etc.

Interview Question – What is your ideal job?   View Answer


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No Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager

I applied in-person and the process took a day - interviewed at Paychex in April 2014.

Interview Details – Seemed like a nice professional place to work. I thought I almost had that job, they gave me the impression I was a sure fit. I wasn't. They seemed to be more interested in my current product I sale, verses my capabilities to do the job they were offering. They had me take a 2 hour personality/IQ test and when I interviewed I was told I scored very high. As a matter of fact, the HR Recruiter said my scores were high on the areas they are concerned of the most.

Interview Question – They didn't really ask me how I would go about selling their services/product. They mostly asked about the systems I currently sale and I found that very confusing.   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Sales Representative Interview

Sales Representative

Interviewed at Paychex

Interview Details – They called me because someone emailed them about me. Had me take an online assessment. Called and now I have an upcoming face-to-face interview! So far so good!

Interview Question – Why Paychex? Be sure you know all about the company!   Answer Question


1 person found this helpful

No Offer

Negative Experience

Sales Representative Interview

Sales Representative

I applied online and the process took 2 weeks - interviewed at Paychex.

Interview Details – I applied online and was contacted by a corporate recruiter. I talked with her briefly about my career plans and she told me the next step in the process was to complete an online sales assessment which was around 180 questions. After I followed up I was told that I would be interviewed on site. I set up a time with the recruiter and was excited to hear more about the opportunity they posted online.

The hiring manager showed up to the interview ten minutes late, then talked to me briefly about my experience. Then shared with me that they were overstaffed at the time and didn't have a position open and that I didn't meet their minimum requirements anyway.

I am still not sure why anybody would pre-screen a candidate for a position they didn't have, determine that they weren't qualified, and waste everybody's time by bringing them in for an interview. The job sounded like it would be great but I can't imagine working for a company that is this unprofessional.


1 person found this helpful

No Offer

Positive Experience

Easy Interview

Human Resources Generalist Interview

Human Resources Generalist

I applied online and interviewed at Paychex.

Interview Details – Interviewer was very detailed about the position and answered all the questions I had prior to me asking them.


No Offer

Negative Experience

Average Interview

B2B Territory Sales Representative Interview

B2B Territory Sales Representative

I applied online and the process took 6 weeks - interviewed at Paychex in March 2014.

Interview Details – Started with phone interview from recruiter, sent email links to sales assessment tests emailed directly after test did not hear back for over a week, left messages and emailed, even though I was told 2 days. Got email to schedule a second phone interview with recruiter. Second Phone interview, was told after that next step was for her to send to local office and see if they were interested in interview. Another week passed with no communication from her then got email asking if I was still interested in position replied and a few days later had interview set for the following week with local district manager. District Manager was 1/2 hour late for interview (not even in the building) interview was ok a lot of talk about my current compensation plan which is total commission and varies. Also asked a lot of questions about current job that I tried my best to explain but he admittedly knew nothing about and didn't understand. I was then told that he had interviews the next few days and would know decision to continue interview process by Monday, that would include spending 1/2 day in field with a current rep then interview with local zone manager then decision. Left message for District Manager and recruiter on Monday got generic email from human resources on Tuesday stating wasn't selected for an offer at this time.

Interview Question – none really stood out spent more time on current position not experience that would be relevant to position   Answer Question


1 person found this helpful

No Offer

Negative Experience

Average Interview

Core Sales Representative Interview

Core Sales Representative

I applied online and the process took 4 weeks - interviewed at Paychex.

Interview Details – Phone Screen, 1:1 with two sales managers, field ride, final interview with zone manager. The sales manager did not show up for 1st meeting, was late to second meeting and the field ride rep did not show up on time either.
Total waste of time and lack of respect with this company.

Interview Question – Tell me about yourself?   Answer Question


No Offer

Negative Experience

Very Easy Interview

Major Accounts Representative Interview

Major Accounts Representative

I applied through a recruiter and the process took 1 week - interviewed at Paychex.

Interview Details – I was contacted by an in house recruiter who after an initial interview, suggested that I take an assessment test first, since passing this was mandatory. DM interview lasted 2 hours yet I was asked very little about my experience and neither the Recruiter or DM responded to my e-mail

Interview Question – Very little was asked of me. The DM did nearly all of the talking.   Answer Question

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