Paychex Interview Questions

Updated Feb 20, 2015
Updated Feb 20, 2015
141 Interview Reviews

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  1. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at Paychex.

    Interview Details

    Started with a simple written test, eventually a phone interview with a recruiter followed by another phone interview with the district sales manager. Salary offered was very competitive for entry level sales job and the training program is extensive.

    Interview Questions
    • What is a situation where you have provided outstanding customer service and why did the customer feel that way?   Answer Question
    Declined Offer
  2.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Paychex.

    Interview Details

    2 or 3 phone interviews and a live interview with my sales manager. Math test, personality test, and background check, all the info was on the careers page on the website. It's very clear!

    Interview Questions
    • How much business did you write per month? How do you get your leads or business?   View Answer
    Negotiation Details
    I didn't try negotiations because I wanted the job so much! They were flexible to my prior engagement on start dates.
    Accepted Offer
    Negative Experience
    Average Interview
  3. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Paychex.

    Interview Details

    Many interviews and many weeks of waiting, although it was worth it. The field ride was very informative. The interview was comfortable and made me want to work here.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5.  

    MMS Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeksinterviewed at Paychex in January 2015.

    Interview Details

    I was already an employee with Paychex and would assume that my experience was different than an outside hire. I applied online and was contacted by a recruiter the next day. I took an online sales assessment which basically asked personality based questions and asked you to analyze graphs and charts. Keep in mind the way to answer these questions is with a "client first" point of view. There are no wrong answers here they just want to see if you are aggressive. After the test, I had a phone interview with the DSM. This was candid and informal for the most part. Next is a ride along with a rep in your area. This should be considered important because the recruiter will call the rep you are riding with to ask their opinion. Be outgoing and friendly and ask lots of questions. Last is an interview with the zone manager. This interview is much more formal and they will ask details about the position and the company so be sure to do your research. This is a lengthy process and you will need to do all of the follow up with the recruiter. They want to see that you are passionate and aggressive so call weekly for updates. This process will take at least a month to complete. Most people they hire into MMS have Paychex experience along with sales experience. Relocation is huge with this company. If you are willing to move out of your comfort zone they will be more willing to give you a job.

    Interview Questions
    • Why sales? How do you handle rejection? What if you fail?   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  6. 5 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Through interview process that was about my background in outsides sales. It was very professional and candid. They asked many questions that had me explain situations I have been in as a sales representative.

    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    Payroll Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    4 interviews a bit excessive for the job. Initial phone interview with the recruiter, interview at branch with supervisor then another one with the branch manager. The last one you shadow someone followed by another q/a with the supervisor and branch manager

    Interview Questions
    Accepted Offer
    Neutral Experience
  8. 1 person found this helpful  

    401K Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 6 weeksinterviewed at Paychex.

    Interview Details

    I have seen a lot of comments about recruiters not responding and what not. If you are applying for a sales job with Paychex you need to show some proactive behavior and resiliency. After all, this is sales, you can't give up after one rejection. I will admit that the process got a touch annoying at times but if you are confident in your abilities, you will be fine.

     I had three interviews before I was offered a position. The interview questions were pretty standard but make sure you are prepared to discuss numbers/goals/future goals. Be goal oriented, tell them how you have achieved recent goals and overcame tough situations. Most importantly, sell yourself. The interviewers I had during this process were with some of the most savvy sales managers I have ever interviewed with. Bottom line, they can see through BS. My main piece of advice is to prepare for each interview and no matter how much you think they like you, stay prepared.

    Also, keep in mind that as much as you need to be a fit for Paychex, they need to be a fit for you.

    Interview Questions
    • Nothing out of the ordinary. What do you see as your main challenge in this position?   View Answer
    Negotiation Details
    Salary is not negotiable. Territory may be negotiable but I'm not sure. My opinion is that you need to show your worth your first year and then you can negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeksinterviewed at Paychex.

    Interview Details

    Paychex has a long interview process so be patient it is worth it. You start off by having a phone interview. If they like you they will ask you to come in for a in person interview. Typically a potential employee will have several in person interviews before they give you an offer. Once you are offered a job you have to pass a drug and background test.

    Interview Questions
    • What is a time that you made a mistake at work and how did you correct it? What did you learn?   Answer Question
    Accepted Offer
    Average Interview
  10. 5 people found this helpful  

    Payroll Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Paychex.

    Interview Details

    There is an initial phone screening and you have to pass 2 tests that test general math skills and problem solving. After that there are 3 interviews. My first and 2nd interviews were back to back on the same day. First interview with one supervisor, second interview with 2 supervisors, and third interview scheduled for a later day with the manager. After that you have to pass a drug test/background check. Very involved, but they want good people

    Interview Questions
    Negotiation Details
    No salary negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    401k SALES Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Paychex.

    Interview Details

    Three interviews - Sales test it was decent process they even do a ride along to make sure you see a day in the life - what they dont show you is the stress micro management and shaddy sales training

    Interview Questions
    Negotiation Details
    Everyone gets 42-47 base - recruiter says you can make 100k Plus if you hit the hard to hit quota you make abouy 72-77k !
    Accepted Offer

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