PepsiCo Merchandiser Interview Questions

Updated May 8, 2015
13 Interview Reviews

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Helpful (5)  

Merchandiser Interview

Anonymous Employee in Kankakee, IL
No Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 2+ months. I interviewed at PepsiCo (Kankakee, IL).

Interview

Had 2 interviews with the same people..rejected both times..talk nice but knew I wouldn't get the job..was told I did a good job on the test..still got rejected...i have no positive feed back...PepsiCo may be a great company but real creeps doing the hiring...even my answers to the questions were excellent but not a good fit...good old boys club

Interview Questions

  • Have you ever had difficulty meeting a customers needs? What did you do to accommodate them?   Answer Question

Other Interview Reviews for PepsiCo

  1. Helpful (2)  

    Merchandiser Interview

    Anonymous Employee in Kansas City, MO
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at PepsiCo (Kansas City, MO) in January 2014.

    Interview

    I had final interview today. It went very well. I'm just waiting to hear back from them now. The interview process goes like this: They'll invite you to a pre job session and tell you the good, the bad, and the ugly. They were very open with everything. After hearing all the info you would then tell them you are interested and would like an interview. They will then call you and set up interview time and date. During the 1st interview they ask you how well do you work with others, how long do you see yourself with the company, etc. You'll have the interview with at least 2 district managers. They'll call you back if you did well in the 1st interview. You'll then have your final interview a week later. This interview was just one person. They basically ask you the same questions as in the 1st interview. Then they have you sign a paper saying you agree to having a hair drug test because they don't do urine tests and then you sign another paper saying is okay for them to do a background check on you.

    Interview Questions

    • Why do you want to leave your current job just to work for us.   1 Answer
  2. Helpful (1)  

    Merchandiser Interview

    Anonymous Employee in Thibodaux, LA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at PepsiCo (Thibodaux, LA) in August 2013.

    Interview

    Very unprofessional and a bigot. I have over 2 years experience merchandising, building displays and planograms, i know merchandising techniques, i can operate an electric and manual pallet jack. If i wasnt qualified i wouldnt have never received a phone interview stating I am a good candidate with experience. Phone interview lady told me the position pays $14.25hr part time and asked if i've worked 10-12hr shifts before. I replied yes, i used to work in a warehouse doing 12hr shift work. I was later appointed to an interview at Schriever, LA site. I arrived to the interview at 8:40 (interview was for 9). As soon as I walked in a caucasian lady looked at me with a snobby attitude and asked may i help you as she looked me up and down. I replied yes ma'am I am here for an interview at 9a, she asked me my name and said someone will be with me. The guy who interviewed me came into the lobby area where I was sitting and shook my fingers not my hand as if I was a disease or something. He mentioned the interview will take place upstairs and I followed. Once we got upstairs he looked at my attire up and down and smiled fakely. Right there he already judged me and made up his mind about me. (I wore a white button down ralph lauren shirt tucked in with pleated khaki slacks, a brown belt and brown casual boots, and yes i am a black educated female that dresses like a fellow, my hair was cut in a nice military cut and I was presentable for an interview. I am also overweight which doesnt determine whether if i can perform the job or not, i have over 2 yrs experience in the area of merchandising) He kept telling me even before we started the interview that this is a very very very very physical demanding job. I said I know I am aware sir and I believe I can do the job. He asked what do I know about merchandising and customer service. I told him my background as a merchandiser and as a shift manager for a retail store and more. Then he once again told me this is a very physical demanding job. I just smiled. He later talked about the route with 5 stores and approximately how many cases of water i would have to pick up and said this is a very very physical demanding job. He then asked me 3 scenerio questions which I answered perfectly and he responded good and i am knowledgable of this position. He stopped the interview and said again this is a very physical demanding job and asked if I had any questions. I told him no sir and thanked him for his time and I was looking for a career that I have experience in so I can stop hopping around job to job and provide for my family. He shook my hand with less force than the first handshake and said I could exit downstairs. I dont know if he was racist or if he never seen a female like me or the fact that I was overweight. He completely judged my appearance and not my credentials and college education. This was an unfair interview. I was beyond polite and courteous regardless of how uncomfortable he made me feel. Oh yea...and he mentioned that Frito Lays Merchandising maybe a better fit for me. And he also told me the pay for me would be $12 hr with 20-25hrs up to 8hr shifts 3 days a week. (Thats not what the phone interview lady told me) I play softball, bench press over 100lbs with ease but he dont know that. He judged me and didnt even give me a chance. I really wanted to work for PepsiCo. But not anymore. He was homophobic and uncomfortable with my presence which made me uncomfortable, but I have a real good poker face, i remained professional.

    Interview Questions

    • The fact that he kept telling me this is a very very very physical demanding job. He didnt even finish the interiew. I am 5'6" 255lbs and I can lift bottles and cases and more throughout the day and I will be fine. He wouldnt even know because he didnt give me a chance.   1 Answer
  3.  

    Merchandiser Interview

    Anonymous Employee in Grand Rapids, MI
    No Offer
    Easy Interview

    Application

    I applied online. I interviewed at PepsiCo (Grand Rapids, MI) in August 2013.

    Interview

    Applied online. Got an email to schedule phone interview. Conducted phone interview and was told I would receive an email to schedule face to face. No email or phone call recieved.

    Interview Questions

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  5.  

    Merchandiser Interview

    Anonymous Employee in Morton, IL
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at PepsiCo (Morton, IL).

    Interview

    The interviewer was nice. Most of the questions were condescending and was kind of treated like I was stupid. Extensive questioning of my personal life and religion for some reason. Got the impression they were only looking for someone with a similar belief set as management.

    Interview Questions

    • Do you believe in a higher power?   2 Answers
  6. Helpful (1)  

    Merchandiser Interview

    Anonymous Employee in Fort Myers, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at PepsiCo (Fort Myers, FL) in November 2012.

    Interview

    applied online, got rejected. A few months later got an e-mail saying they were interested in me. Replied back and got phone interview. Then got face to face. Interview was with the supervisor. He would guess he was in his mid to late 20's. He wasn't in a suit and neither was I.

  7.  

    Merchandiser Interview

    Anonymous Employee in Stone Mountain, GA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at PepsiCo (Stone Mountain, GA) in July 2012.

    Interview

    It consisted of filling out an application online. After I the received many emails about the position I applied to was filled, I was finally emailed about a phone interview. It was basically yes & no questions from the app. 2 mins max. I was then offered a face to face interview. I was asked about 5 or 6 questions, then was sat and talked for a while.

    Interview Questions

    • Describe a time when you had to deal with a difficult customer.   Answer Question
  8. Helpful (1)  

    Merchandiser Interview

    Anonymous Employee in North Las Vegas, NV
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2+ months. I interviewed at PepsiCo (North Las Vegas, NV) in June 2011.

    Interview

    applied online got a phone call the next day to sec a in person interview a week later had the one on one interview 2 yrs later still nothing but we have you in our pool an we'll be hurring soon

  9.  

    Merchandiser Interview

    Anonymous Employee in Louisville, KY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at PepsiCo (Louisville, KY) in March 2011.

    Interview

    Applied online for Merchandiser position. Was called the next day to set up an interview for the following day. Attended interview and faired well, having merchandising experience. Got a follow-up email saying I was still being considered and they'd contact me with the next step... that was 4 weeks ago. I called the job hotline and they gave me the same answer. Not sure if I'm getting an offer or they moved on. Frustrated.

    Interview Questions

    • "Tell me a time you went out of your way to make a customer happy...."   Answer Question
  10. Helpful (3)  

    Merchandiser Interview

    Anonymous Employee in Sacramento, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at PepsiCo (Sacramento, CA) in January 2011.

    Interview

    I applied for this position online and received an E-mail back within a couple days. They asked me to set up a phone interview, which consisted of just going over the requirements of the position and if I wanted to continue with the process. Then they had me set up an in-person interview, all of this automated mind you (selecting time and date via a website). My interview was about a week and a half after it was scheduled. It included 6 questions; 3 based on "Why Pepsi" and what I expected from the job, and 3 based on situations: 1) Describe a time when you turned a customer with negative rapport into a positive situation. 2) Describe a time where you had to determine a persons needs versus what they wanted. 3) Describe a time when you had to learn a new skill on the job and apply it.

    Interview Questions

    • 1) Describe a time when you turned a customer with negative rapport into a positive situation.   1 Answer
    • 2) Describe a time where you had to determine a persons needs versus what they wanted.   1 Answer
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