PetSmart Cashier Interview Questions

Updated Mar 28, 2015
Updated Mar 28, 2015
12 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Interview Difficulty

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12 Candidate Interview Reviews Back to all Interviews

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Cashier Interview

No Offer
Positive Experience
Average Interview
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 5 daysinterviewed at PetSmart (Alhambra, CA) in March 2015.

Interview

They called me about three days after I applied and asked me to come in a few days later to be interviewed. When I arrived there were seven other candidates waiting, and one interviewer joined us shortly after. It was a fairly easygoing interview - quite conversational (interviewer was very friendly). Each of us were asked four or five questions. The whole thing took 45 minutes maximum. I was happy for the opportunity for interview practice, but, as another reviewer mentioned, it was clear that they were looking for someone with considerable retail experience, and that wasn't in my background.

Interview Questions

Other Interview Reviews for PetSmart

  1.  

    Cashier Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 6 daysinterviewed at PetSmart.

    Interview

    I applied online, got a call a couple days later to set a time for an interview that we set after the weekend. I went in and was surprised that they asked pretty difficult questions that I wasn't prepared for, nor did I have the experience to give a proper answer (it would've been my first job). They had me answer questions one on one with two people, they switched places after the first finished. The reason I say the interview is average is because I wasn't prepared, but I could see it being an easy interview if you were prepared.

    Interview Questions

    • It was a lot of 'describe a time you did this' type questions.   Answer Question
  2.  

    Cashier Interview

    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at PetSmart (Aiken, SC) in April 2014.

    Interview

    Since moving to this area almost two years ago, I had previously gotten a bad impression of this PetSmart location. Cashiers openly use profanity, make fun of customers before they even walk out the door, or say almost nothing except for grumbling "Do you have a Pet Perks Card?". I figured that there were just a couple of bad apples, who would probably get fired or quit soon enough, and it could still be a decent place to work. I have previous experience at another pet store, other retail experience, and lengthy experience with dogs, snakes, and freshwater fish.

    I applied multiple times for almost two years (while working at another store of a different company) and was finally called for an interview.

    I was very disappointed. The store manager seemed as if he had just woken up from a nap. He was grouchy and appeared to be half-asleep. He clearly had not prepared for the interview at all. He asked me the same questions a couple of times - this appeared to lack of organization rather than some sort of technique. He basically criticized me for having a couple of short jobs in the past, despite me explaining that I had been a college student and my previous employers would not always work with my school schedule. I got the impression that was trying to "coast" through his day and get out of the place as soon as possible. I didn't feel as though he was genuinely enthusiastic about animals.

    He said that they do second interviews, so if he didn't call me back the following week, I could go ahead and "pursue whatever other opportunities" I was looking into. He didn't call me. It was okay because I had no desire to work for him at that point.

    Interview Questions

    • How can you show customers, *without speaking*, that you are ready to give them good service?   Answer Question
    • When you left your previous jobs, did you leave on good terms with all of the employers?   1 Answer
  3.  

    Cashier Interview

    No Offer
    No Offer

    Application

    I applied online – interviewed at PetSmart.

    Interview

    Very informal first interview. Just asked typical questions about background.

    Interview Questions

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  5.  

    Cashier Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took a dayinterviewed at PetSmart (Fayetteville, NC) in May 2012.

    Interview

    This interview was for a new location, so the interviews were held at a local hotel. The interviewer was very nice and asked a few questions, mostly situational based. She also asked me a few times if I had any questions for her. This was my first ever interview and I choked on one of the questions which I think lost me the job. Overall though it was a good interview process, the interviewer did her best to make me feel comfortable and edge me in the right direction for answering her questions.

    Interview Questions

    • Name a time when you had to deal with an unusually difficult customer.   Answer Question
    • Name a time when you disagreed with an authority figure, and what you did about it.   Answer Question
  6.  

    Cashier Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at PetSmart (Redding, CA) in July 2011.

    Interview

    went in for an interview, hiring manager asked basic questions such as, "how would you deal with an angry customer?"

  7.  

    Cashier Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at PetSmart (Nashua, NH) in June 2011.

    Interview

    I applied online to Petsmart. I was called within a week of applying and asked to come in for a 1 on 1 intervew. I arrived to the interview 15 minutes early and was taken in 10 minutes late. When I got to the interviewer's office I was asked to wait again while he waited for a co worker to get off the phone so the office would be free. As the interveiwer was asking me quuestions he did not make eye contact with me. He was zipping through questions on a sheet and barely acknowledging that I had answered. Then he answered the phone in the middle of the interview without apologizing. H had a five minute conversation while I waited breaking up the flow of the interview. I was very unimpressed with his rudness and hope that he does not treat customers the way that he treated me. On the way out he did not shake my hand.

    Interview Questions

  8.  

    Cashier Interview

    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a dayinterviewed at PetSmart (Leominster, MA) in February 2011.

    Interview

    First the interview was held in the back room and it was very steamy and stuffy. I answered 10 questions and the Operations Manager seemed very disinterested in me.

    Interview Questions

    • Please sell this disposable cat litter tray?   1 Answer
  9.  

    Cashier Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took a dayinterviewed at PetSmart (San Jose, CA) in February 2011.

    Interview

    The Interview I have to say it was pretty straight-forward and easy, the store manager which was the one who did the interview was really nice and carefully explained to me the position that the job consist of and she also introduce herself very well, the interview overall was easy and asked the usual questions.
    she talked to me like I already had the job and seemed like she really liked me but I never got called back or anything I think it's because I never really called back to check what was going on, so I think that was the problem
    overall I had a good experience pretty easygoing and relaxed.

    Interview Questions

  10.  

    Cashier Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 daysinterviewed at PetSmart (Onalaska, WI) in February 2010.

    Interview

    Applied to the job. A few days later a mgr called to set up interview. Couple days later had the interview. Met with mgr for about 10 minutes. She left to get another mgr to ask me questions which lasted about 5 minutes. Original mgr came back and let asked if I'd be interested in a manager position. Said yes and she told me to apply online as there were different questions I had to answer. Also let me know they'd be contacting me about 6 days later.

    Interview Questions

    • Give an example of when you had to deal with an angry customer.   1 Answer

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