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PetSmart Cashier Interview Questions & Reviews

Updated May 6, 2014

Getting an Interview  

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Interview Experience  

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33%
44%

Interview Difficulty  

Average Difficulty
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No Offer

Negative Experience

Difficult Interview

Cashier Interview

Cashier
Aiken, SC

I applied online and the process took 3 weeks - interviewed at PetSmart in April 2014.

Interview Details – Since moving to this area almost two years ago, I had previously gotten a bad impression of this PetSmart location. Cashiers openly use profanity, make fun of customers before they even walk out the door, or say almost nothing except for grumbling "Do you have a Pet Perks Card?". I figured that there were just a couple of bad apples, who would probably get fired or quit soon enough, and it could still be a decent place to work. I have previous experience at another pet store, other retail experience, and lengthy experience with dogs, snakes, and freshwater fish.

I applied multiple times for almost two years (while working at another store of a different company) and was finally called for an interview.

I was very disappointed. The store manager seemed as if he had just woken up from a nap. He was grouchy and appeared to be half-asleep. He clearly had not prepared for the interview at all. He asked me the same questions a couple of times - this appeared to lack of organization rather than some sort of technique. He basically criticized me for having a couple of short jobs in the past, despite me explaining that I had been a college student and my previous employers would not always work with my school schedule. I got the impression that was trying to "coast" through his day and get out of the place as soon as possible. I didn't feel as though he was genuinely enthusiastic about animals.

He said that they do second interviews, so if he didn't call me back the following week, I could go ahead and "pursue whatever other opportunities" I was looking into. He didn't call me. It was okay because I had no desire to work for him at that point.

Interview Questions

  • How can you show customers, *without speaking*, that you are ready to give them good service?   Answer Question
  • When you left your previous jobs, did you leave on good terms with all of the employers?   View Answer


No Offer

Neutral Experience

Cashier Interview

Cashier

I applied online and interviewed at PetSmart.

Interview Details – Very informal first interview. Just asked typical questions about background.

Interview Question – The question were basic questions   Answer Question


No Offer

Neutral Experience

Easy Interview

Cashier Interview

Cashier
Redding, CA

I applied online and the process took a day - interviewed at PetSmart in July 2011.

Interview Details – went in for an interview, hiring manager asked basic questions such as, "how would you deal with an angry customer?"


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No Offer

Neutral Experience

Average Interview

Cashier Interview

Cashier
Fayetteville, NC

The process took a day - interviewed at PetSmart in May 2012.

Interview Details – This interview was for a new location, so the interviews were held at a local hotel. The interviewer was very nice and asked a few questions, mostly situational based. She also asked me a few times if I had any questions for her. This was my first ever interview and I choked on one of the questions which I think lost me the job. Overall though it was a good interview process, the interviewer did her best to make me feel comfortable and edge me in the right direction for answering her questions.

Interview Questions

  • Name a time when you had to deal with an unusually difficult customer.   Answer Question
  • Name a time when you disagreed with an authority figure, and what you did about it.   Answer Question


No Offer

Negative Experience

Average Interview

Cashier Interview

Cashier
Nashua, NH

I applied online and the process took 2 weeks - interviewed at PetSmart in June 2011.

Interview Details – I applied online to Petsmart. I was called within a week of applying and asked to come in for a 1 on 1 intervew. I arrived to the interview 15 minutes early and was taken in 10 minutes late. When I got to the interviewer's office I was asked to wait again while he waited for a co worker to get off the phone so the office would be free. As the interveiwer was asking me quuestions he did not make eye contact with me. He was zipping through questions on a sheet and barely acknowledging that I had answered. Then he answered the phone in the middle of the interview without apologizing. H had a five minute conversation while I waited breaking up the flow of the interview. I was very unimpressed with his rudness and hope that he does not treat customers the way that he treated me. On the way out he did not shake my hand.

Interview Questions


No Offer

Positive Experience

Easy Interview

Cashier Interview

Cashier
San Jose, CA

The process took a day - interviewed at PetSmart in February 2011.

Interview Details – The Interview I have to say it was pretty straight-forward and easy, the store manager which was the one who did the interview was really nice and carefully explained to me the position that the job consist of and she also introduce herself very well, the interview overall was easy and asked the usual questions.
she talked to me like I already had the job and seemed like she really liked me but I never got called back or anything I think it's because I never really called back to check what was going on, so I think that was the problem
overall I had a good experience pretty easygoing and relaxed.

Interview Questions


No Offer

Negative Experience

Difficult Interview

Cashier Interview

Cashier
Leominster, MA

I applied online and the process took a day - interviewed at PetSmart in February 2011.

Interview Details – First the interview was held in the back room and it was very steamy and stuffy. I answered 10 questions and the Operations Manager seemed very disinterested in me.

Interview Question – Please sell this disposable cat litter tray?   View Answer


No Offer

Negative Experience

Average Interview

Cashier Interview

Cashier
San Diego, CA

I applied online and the process took 4+ weeks - interviewed at PetSmart in October 2009.

Interview Details – Company had four total interviews and the last one consisted of six people sitting in a room and the Store Manager going around the room asking us a bunch of questions. He told us we would finally be notified of an answer by the end of the day. I never heard back from them.

Interview Question – Tell us about yourself.   View Answer


No Offer

Positive Experience

Easy Interview

Cashier Interview

Cashier
Onalaska, WI

I applied online and the process took 6 days - interviewed at PetSmart in February 2010.

Interview Details – Applied to the job. A few days later a mgr called to set up interview. Couple days later had the interview. Met with mgr for about 10 minutes. She left to get another mgr to ask me questions which lasted about 5 minutes. Original mgr came back and let asked if I'd be interested in a manager position. Said yes and she told me to apply online as there were different questions I had to answer. Also let me know they'd be contacting me about 6 days later.

Interview Question – Give an example of when you had to deal with an angry customer.   View Answer


No Offer

Neutral Experience

Very Easy Interview

Cashier Interview

Cashier

The process took a day - interviewed at PetSmart in February 2007.

Interview Details – it was very nice. he asked questions and you must show some experience.

Interview Questions

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