PetSmart Cashier Interview Questions & Reviews

Updated Jul 30, 2014
Updated Jul 30, 2014
43 interviews

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Cashier Interview

Anonymous Interview Candidate  in  Oklahoma City, OK
Anonymous Interview Candidate in Oklahoma City, OK
Application Details

I interviewed online. The process took 3 days - interviewed at PetSmart in July 2014.

Interview Details

So I applied late night on 7-28-14 Got a call the next morning setting up an interview for 7/30/14 (today) and went from there. The interview process was really straightforward. I was told as well as from what is located on this site that it is normally a two step process, but they loved me and made an offer right then and there. I was asked questions such as why PetSmart, I simply explained that I have never had a bad experience shopping at PetSmart, and that I had always felt like part of the family. I wanted to extend that feeling towards others. I was also asked Why I had left my previous job, I stated that I had left my previous job because I had difficulties in managing my work schedule and my college schedule. I was honest and said I did not want to leave, but I couldn't take a major cut in hours.

Interview Questions
  • The most difficult question I was asked was a role play question... (no not what your thinking dirty mind)

    I was asked: Say I am a customer looking at dog leashes, and I look a little flustered how would you approach the situation?
      View Answer
Negotiation Details
I started out by saying because of my previous experience in Customer Sales, Customer Service, and Cashier experience I feel like $10.75 Would be a good number. After a few minutes of negotiation I was offered $10.25

I however have 2 years of experience.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for PetSmart

  1.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 5 days - interviewed at PetSmart.

    Interview Details

    Went in for interview, she asked basic interview questions. Gave me 24hours to take the drug test. Went and did drug test, then got called back in for orientation couple days later

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Cashier Interview

    Anonymous Interview Candidate  in  Tujunga, CA
    Anonymous Interview Candidate in Tujunga, CA
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at PetSmart.

    Interview Details

    Applied online and got a call back from the operations manager about two weeks later, went in that Friday and met with both the operations manger and store manager. Was a very easy interview (if that) both managers and I hit it off very good considering we share a love for animals. Was about 45 minutes in total including a couple scenario questions, work experience, and mainly just talking about our pets. I was offered the position on the spot and went in the same day for my drug test. If you sincerely love animals, you have nothing to worry about. If you're just there for a paycheck then look somewhere else.

    Interview Questions
    • "how would you assist a customer that comes in with a rowdy puppy that is tearing up their shoes?"
      "how would you assist a customer that comes in determined to buy a muzzel for their dog that won't stop barking?"
        View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Cashier Interview

    Anonymous Interview Candidate  in  Glen Carbon, IL
    Anonymous Interview Candidate in Glen Carbon, IL
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at PetSmart in September 2013.

    Interview Details

    The application process is tedious. Those ridiculous surveys asking you the same question repeatedly, determining how consistent you are. If you haven't completed your high school education, don't apply. If you have a atypical name, don't apply. If you have a criminal background, don't apply. They won't even print your application. The interview depends on what you look like and how you come across. I've been involved in hiring decisions. Trust me- that's how it works. If you are professionally dressed, polite, and energetic, you will be hired. If you can't/won't/don't do all of these, don't bother applying.

    Interview Questions
    • The questions are basic. The interview consists mostly of role playing that is as much of a farce for the manager interviewing you as the applicant.   Answer Question
    Negotiation Details
    What negotiation? It's retail. You get paid what they offer for less than 28 hours a week, or you don't work.
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Cashier Interview

    Anonymous Interview Candidate  in  Littleton, CO
    Anonymous Interview Candidate in Littleton, CO
    Application Details

    I interviewed through other source. The process took 3 days - interviewed at PetSmart in April 2010.

    Interview Details

    It was a simple interview. Basically they had already decided they wanted to hire me so they just went over the logistics/ signed the paperwork. There is a drug-test, background check, and personality test like most retail jobs. This is a pretty basic position so all in all the hiring process is pretty basic.

    Negotiation Details
    The pay is set, there was no negotiating but they offer regular raises
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate  in  Lauderhill, FL
    Anonymous Interview Candidate in Lauderhill, FL
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at PetSmart in March 2014.

    Interview Details

    I signed up for the job on the website and they called me within a few days. The interview process occurred around tax season, so it took a little longer than usual (for me, it took about three weeks). The interview was set up in three parts. The first part was a group interview with the store manager. The next interview took place with the hiring manager. The last interview was an individual interview with the store manager. The group interview questions were pretty simple (ex. Why PetSmart?). The hiring manager wanted to know whether I'd be interested in cross-training into other areas (such as Pet Care) and whether I'd be comfortable handling crickets and fish. The last interview involved more details questions (like "How would handle a difficult customer?").

    Interview Questions
    • Tell me how you think your previous experience working in such a different field will apply to this job?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Cashier Interview

    Anonymous Interview Candidate  in  Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I interviewed online. The process took 3 days - interviewed at PetSmart in April 2014.

    Interview Details

    I applied online. Got called 2 days later for an interview. Interviewed the next day. I was hired on the spot. Took the drug test. Then went in 3 days later to do paperwork and start training.

    Interview Questions
    • Describe a situation where you did not agree with your boss.   Answer Question
    • Describe a situation when a customer was not happy and what you did.   Answer Question
    Negotiation Details
    Not able to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at PetSmart.

    Interview Details

    I applied online and was contacted about two weeks later. I came in for one interview and it was very relaxed. I only spoke with one manager and we seemed to click right away. We chatted for about twenty minutes and then she basically told me I had the job and she would contact me in two business days. When she called me, we set up another appointment where I came in for a few minutes so she could ask me what I'd like to be paid and when I could do the drug test.

    I did the drug test the following day but didn't hear back from PetSmart until nearly a week later when I was told I had the job.

    Interview Questions
    • "Pretend I am a customer who appears to be looking for a dog collar, how would you approach me and what would you say? How would you help me find the item I need?"   View Answer
    Negotiation Details
    I was asked what pay I'd accept and I should've asked for a little more. I suggested a certain amount and the manager actually upped the amount. I probably could have asked for a full dollar more an hour. Take a look at the Salaries reported here on GlassDoor for PetSmart, they're pretty accurate. Also, keep in mind your experience level and what you've been paid in the past for similar work.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at PetSmart in June 2012.

    Interview Details

    Got a call to interview, went in about 2 days later to interview with the Assistant General Manager, was a structured interview. Had to go back for a second interview with the General Manager and AGM, was asked the same questions with the GM and the AGM.

    Interview Questions
    • What challenge did you have at your previous job and how did you overcome it?   Answer Question
    Accepted Offer
    Positive Experience
  10. 3 people found this helpful  

    Cashier Interview

    Anonymous Interview Candidate  in  Aurora, IL
    Anonymous Interview Candidate in Aurora, IL
    Application Details

    I interviewed in-person. The process took 1 week - interviewed at PetSmart in April 2011.

    Interview Details

    I received a call to interview within the next few days. I was asked questions about my previous experience in retail, my experience with animals, and why I applied to PetSmart specifically. The interview also consisted of an impromptu creative test in which I was asked to find a dog toy to match the manager's request (the manager pretended to be a customer).

    Interview Questions
    • Asked what made PetSmart special (e.g., vs PetCo), also asked to retrieve a dog toy.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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