Philip Morris USA Interview Questions

9 Interview Reviews

Interview Experience

Interview Experience

62%
25%
12%

Getting an Interview

Getting an Interview

45%
30%
25%

Interview Difficulty

3.6
Average

Interview Difficulty

Hard

Average

Easy

9 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 5 weeksinterviewed at Philip Morris USA (Schaumburg, IL) in May 2010.

    Interview

    A vigorous and intense interview process, which makes sense for the type of personality that is required for this type of role. There was 3 in-person interviews, and a field-day ride with process with the potential District Manager. One of the interviews was a group interview with senior management, and included a case study on a sales call scenario with an unhappy customer. I found the interview process to be challenging, but worthwhile. I knew what I was getting into.

    Interview Questions

    • Tell us how you will handle situations with unhappy/unsatisfied customers.   1 Answer

    Negotiation

    I was able to negotiate a relocation package and a sign-on bonus.

  2.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate in Corpus Christi, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Philip Morris USA (Corpus Christi, TX) in November 2009.

    Interview

    First interview was with an external recruiter. Second interview was a panel interview. There were 3 Unit Managers and 1 Regional Manager present. Third Interview was a ride along with future boss, and colleague. Hands on experience of what the daily role would include.

    Negotiation

    There wasn't much negotiation. The job posting indicated a pay of $40-$45k, however due to my experience, they offered $56K. Since they came in so much higher than posted rate, I didn't negotiate.

  3.  

    Territory Sales Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 3 weeksinterviewed at Philip Morris USA in September 2009.

    Interview

    Very Positive. Had phone screen with recruiter, then phone screen with hiring manager, followed by panel, then day in the field, then offer and background/drug test. Excellent company to get your foot in the door for business to business sales. Lots of training and skills practice. Manager was great, reps stay around for a long time.

    Interview Questions

    • Tell me about a specific time when you had a difficult customer and how you handled the situation.   1 Answer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Sales Interview

    Anonymous Interview Candidate in Pleasanton, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 4 weeksinterviewed at Philip Morris USA (Pleasanton, CA) in May 2009.

    Interview

    Began with a resume drop at a college career fair. Moved on to panel interview at a local hotel with a variety of individuals ranging from a campus recruiter, to sales mangers, to upper management. Second round was a day in the field with a corporate Unit Manager consisting of routine sales calls and merchandising. Next was lunch with the other prospective interns at an expensive local restaurant. Last, the interns were flown to Los Angeles and put up in an expensive beach front hotel for a presentation about the company and the internship experience. Overall impression is that the individuals at the company are not incredibly inspiring or intelligent, but the company itself offers unparalleled benefits and treatment.

    Interview Questions

    • If you were a copy machine sales person, and knew that a new product was coming out in a few days, yet your manager has told you that the company has important sales numbers to meet on the old product, how would you handle a situation in which a very trusted and loyal customer wishes to place a large order of copiers with you, just before news of the product release has gone public?   1 Answer

    Negotiation

    No negotiations are really possible. The benefits and pay are unbeatable, so you have little leverage as a college student to ask for more.

  6. Helpful (5)  

    Territory Sales Manager Internship Interview

    Anonymous Interview Candidate in Bedminster, NJ
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 3 daysinterviewed at Philip Morris USA (Bedminster, NJ) in February 2009.

    Interview

    I showed my interest in Philip Morris at a college Career Day. You sign up and hand them your resume to let them know you are interested. If they like your resume they will call you for an interview. At a Career Day it is EXTREMELY IMPORTANT to sign in to show your interest, because they are looking for people that are willing to talk with other people and show leadership abilities. If you get a call for an interview, it is a 3 step process. Interview #1 - There are 2 people that evaluate you. They ask you what you know about the company. Make sure you do you research and tell them everything - they will be VERY impressed. You can get this information from the company website philipmorrisusa.com. On the website they also list the values and mission of the company. Make sure you know the values and tie them into the questions that they ask you. Interview #2 - There are 2-3 head managers of the company that interview you. They ask a behavioral interview (Example: What would you do in this situation?). They do this to see what type of person you are and how you deal with different situations. Then at the end of the interview there is a piece of paper with 4 questions on it. They will pick one of the four questions at random and ask you what you would do in the this situation they have given you. THERE IS NO RIGHT OR WRONG ANSWER TO THIS QUESTION! Just be honest and be confident in your answer. They don't want to hear a wishy-washy answer. They want someone that shows confidence and leadership that will be proud of the decision they make. Interview #3 - This is basically a trial run, but it is still an interview. They send you out on a day in the field with a Territory Sales Manager, and his/her boss so you get a feel of what you will actually be doing on the job. Make sure you help out the managers when they are doing things in the stores. Be very observant and ask lots of questions. Talk to them and show them you are picking up on things that they are doing, and that you will be able to handle the internship. This is the final step and they will let you know if they like you and want to make you an offer. Two Final Hints: 1) Be confident and stress the fact that you think outside the box and that you are a leader. Explain how you can use your leadership skills to add value to the company. 2) Make sure it is not a moral issue for you to be selling cigarettes. They will ask you in almost EVERY interview if you have a problem with selling cigarettes. If you have an issue with selling tobacco products then this job is not for you. They will also ask you if you smoke cigarettes. You CAN - I repeat - YOU CAN say you DO NOT smoke cigarettes. I said that I did not smoke and I still got the job. As a matter of fact, almost everyone I know from the company does not smoke cigarettes. Do not feel like you have a lesser chance of getting the job if you are a non-smoker. The people I have met from Philip Morris USA are very easy to deal with if you are a people person. If that is the case you will have no problem fitting in with the company. Good luck with your interview!

    Interview Questions

    • Do you smoke cigarettes, yes or no? If no, explain what your opinion is on people choose to use tobacco products.   1 Answer
    • Your company is not doing well financially and your boss has ordered you to bring money into the company by any means necessary. You have been dealing with a client for years and they have full trust in you. They are looking to buy a manufacturing machine that will bring in a lot of money for your company. The problem is, you know that the machine they are looking to buy from your company will be obsolete within a few months. However, your company is making a newer and better version of this machine that is coming out in 6 months. This will be a better choice for your client in the long run because if they get the other machine, they will be unable to use it when it goes obsolete in a few months. Your boss ordered you to get money by any means necessary, but you don't want to lose trust in your client. What do you do?   1 Answer

    Negotiation

    You cannot negotiate the offer. All interns get paid a standard amount, but you can not argue with the salary they are paying you. For the summer of 2009 the interns will be making approximately $20 per hour.

  7.  

    Research Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online – interviewed at Philip Morris USA.

    Interview

    Name a situation when you used research as a method of schooling?

    Interview Questions

  8.  

    Financial Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 dayinterviewed at Philip Morris USA in February 2010.

    Interview

    I was a intern so I was directly hired from my summer internship within 3 weeks for completion. However, they extend an offer with out giving a set area of entrance. I was under the impression I would be a financial analyst but, I ended up being a cost accountant.

    Interview Questions

  9.  

    Brand Manager - New Tobacco Product Interview

    Anonymous Employee in Warsaw (Poland)
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Philip Morris USA (Warsaw (Poland)) in January 2009.

    Interview

    I was working at BAT, working on very important product introduction. Philip Morris faked the recrutement among our team members, offering the job through local headhunter agency. Then, as the part of recrutimentr they demanded to prepare to new product launch strategy - the time given for preparation was very short, and the brief was so simmilar as for our project. Obviously they wantned to get intelligence at the product we were working on. Needless to say they did not hired anyone for the position.

    Interview Questions

    Reasons for Declining

    At the presentation of the strategy. people (5) at the begging were very cheering, once they assumed that no info about competition would be given, they lost interest. One person asked the most kinky and stupid question I have ever heard: "What animal are you?" I would not NEVER like to work for such a company

  10.  

    Manager Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Philip Morris USA in May 2008.

    Interview

    Phone, panel, tests

    Interview Questions

    Reasons for Declining

    money

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.