Pier 1 Imports Sales Associate Interview Questions

Updated Oct 14, 2014
Updated Oct 14, 2014
97 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

I submitted a paper application to the store that I was interested in and they called me to schedule an interview within a week or so. I interviewed with the manager and an assistant manger. Both were very pleasant, they asked pretty standard questions about customer service and different situations I'd been in.

Interview Questions
  • When was a time you had to resolve a customer service issue?   Answer Question
Accepted Offer
Easy Interview

Other Interview Reviews for Pier 1 Imports

  1.  

    Sale Associate Interview

    Anonymous Interview Candidate in Peoria, AZ
    Anonymous Interview Candidate in Peoria, AZ
    Application Details

    I applied online. The process took 6 daysinterviewed at Pier 1 Imports in September 2014.

    Interview Details

    There was a group panel interview.At first I was a little nervous, but they had a great introduction telling us about the store and what it's like working for pier 1 imports and we all introduce ourselves and explain why we want to work for pier 1 imports. Interview was pretty basic questions about past experience in the workforce. Nothing to be nervous about at all.

    Interview Questions
    • Name a time when had several task to do at once.How did u handle it?   Answer Question
    Negotiation Details
    Know the store products by looking at the details of the product and be prepared to role play as a Sales Associate.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Pier 1 Imports.

    Interview Details

    My interview process was extremely casual. My manager asked about my experiences in college and was interested in my experience studying abroad. I never had an interview like this before. My experience was atypical. The only advice I can give is that you show enthusiasm for the position.

    Interview Questions
    Negotiation Details
    She said my salary was $9.50 and I said "That's cool." We were both happy with the agreement.
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Pier 1 Imports in August 2014.

    Interview Details

    Applied online, quick process. Also had to do an assessment with some stimulated scenarios (kinda fun actually). Some people said this was an hour process, took me about half that time. Got called with in 2 weeks.
    Interview was pretty easy, had a small one over the phone, asked me about last job, pretty standard stuff. At the formal interview she asked me more detailed but standard behavioral questions (tell me about a time).

    Interview Questions
    • Explain how you dealt with a difficult customer.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in La Canada Flintridge, CA
    Anonymous Interview Candidate in La Canada Flintridge, CA
    Application Details

    I applied online. The process took 3 daysinterviewed at Pier 1 Imports in August 2014.

    Interview Details

    I put in an application online and they called me the next day to set up an interview. The whole process was very friendly, the manager there was great. It's a 1 on 1 interview just loaded with questions.

    Interview Questions
    • I don't remember anything exactly, it's all basic stuff. The only thing that was hard for me to answer was something along the lines of how I was going to talk people into getting a pier 1 Imports credit card when they didn't want one.   View Answer
    Reasons for Declining

    It was a part time job at minimum wage. That's great for someone who lives at home or is still in school, but for me no! Also the fact that you had to get five customers to sign up a month for a pier 1 Imports card and get 30 e-mail addresses from customers just to get the full 20 hours.

    Declined Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    I applied online. The process took 6 weeksinterviewed at Pier 1 Imports in July 2014.

    Interview Details

    The application process is completely online. After completing the application, I was directed to an online assessment which took about an hour. Hypothetical customer service scenarios were set up and the best answer chosen. About six weeks after I took the assessment, the manager of the local store called me for an interview at the store. The manager and I chatted a few minutes about an unrelated connection before the interview formally began, so she was able to assess my communication abilities. Beyond that, we chatted about store policies, management policies, expectations, schedules. She was very cordial, polite and personable, and we had a nice connection. She said she had several people to interview and expected to make return calls the following Friday. She surprised me by calling me two days earlier on Wednesday instead! All employees were friendly, and the one I had met earlier at my initial visit remembered me - always a nice bonus!

    Interview Questions
    • This was not a technical interview but one to assess personality and fit for the store. The initial, and only question about me was "Tell me about yourself."   Answer Question
    Reasons for Declining

    I declined because she was only offering a part time position, and I decided after the interview that I wanted to take my career path on a different direction.

    Declined Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Anaheim Hills, CA
    Anonymous Interview Candidate in Anaheim Hills, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Pier 1 Imports in July 2014.

    Interview Details

    I applied online and took a one hour assessment which was basically hypothetical questions and scenarios on handling situations on the job. I called the hiring manager at the store I wanted to apply to and she said she would look over my application. A week later she called to set up an interview with myself and another applicant. The only question she asked was experience of customer service and a little bit about ourselves. A week later she offered me the position as a part time sales associate and a day after I started the hiring process.

    Negotiation Details
    Minimum wage
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Pier 1 Imports.

    Interview Details

    Group interview, run of the mill interview, 5 of the 6 people in interview were hired, Chrismas is an easy time to get hired and try to become permanent. Take online test,

    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied in-person. The process took a weekinterviewed at Pier 1 Imports.

    Interview Details

    At the time (2years ago) you had to apply in store. They had me fill out the application in the sales floor and asked me "why pier one?".

    A few days later I got a call to come in for a group interview. I arrived and to my surprise it was just myself and one other person interviewing. Asked about pasted retail experience and customer service, standard interview questions. Then the hard part came, role playing. I'll tell you right now Pier one is big on role playing, we do this every meeting infront of everyone so be sure you're comfortable performing a skit infront of your peers and supervisors. We were asked to roll play a situation where a customer needed help picking out a complete dinner set. Then we we're ask to sell the card to one another. They'll give you time to look over the benefits of the card so you'll be familiar with the selling point, go online and get familiar before the interview it'll be much easier.

    Later that day I got a call from Pier 1 and was offered a job.

    Interview Questions
    Negotiation Details
    Did not negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Pier 1 Imports.

    Interview Details

    Interview was fairly expected. I was asked to role play and sell a sofa to my manager. Within 5 days I was hired. There is a lot of training- some things are common sense

    Interview Questions
    Negotiation Details
    No negotiation. Minium wage
    Accepted Offer
    Positive Experience
    Easy Interview

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