Press Ganey Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Account Manager (2)
- Improvement Manager (2)
- Bilingual Phone Survey Representative (1)
- App Developer (1)
- Marketing (1)
- Administrative Assistant (1)
- Senior Software Engineer (1)
- Instructional Designer (1)
- Innovation Project Manager (1)
- Software Quality Assurance Engineer (1)
- Human Resources (1)
- Director Sales Operations (1)
- Client Relationship Executive (1)
Marketing Interview (Neutral Experience; Difficult Interview)
The process took 6+ weeks - interviewed at Press Ganey in December 2008.
Interview Details – Press Ganey has canned questions that every interviewer is assigned. They have a huge group of people interview you, and the questions sometimes overlap. I would say to be yourself and make sure to have lots of examples of your work that you can use in the interview. They are very small-town oriented, so be aware that everyone knows everyone, and there is not a single secret in this company.
Human Resources Interview (Negative Experience; Difficult Interview)
I applied online and the process took a day - interviewed at Press Ganey in September 2009.
Interview Details – First I had two phone interviews. Next I drove into town, they put me up in a nice hotel. The next day I spent several hours interviewing with several people in different departments. I found the interview process exhausting and Unnecessarily drawn out. For the most part everyone stuck to a script of typical questions. I sensed that most of the people conducting the interview felt stiffeled by having to ask the questions. Some people varied and asked their own style of questions. Everyone was polite and very professional. This is a conservative company. I answered every question to the best of my ability and tried my utmost to remain alert and interested in this archaic interview process.
- Please give me an example of where you have failed or received some negative feedback in some aspect of your job performance. What did you do to try to correct this failure and what resulted from your actions? Answer Question
- Give me some examples of how an organization you’ve worked for has benefited from something new that tried on the job. Answer Question
Negotiation Details – My offer came well below what the market will offer so I negotiated other perks to make the offer more suitable. Know the market, know your position and if it is valued within the company. Some positions are more valuable to the company than others. My position was not a direct contributor so it was not as valuable say as a Sales Executive would be. I knew what I could or couldn't negotiate with my given role. In the end I feel that Press Ganey was fair and flexible with regards to my offer.
Improvement Manager Interview (Positive Experience; Difficult Interview)
I applied through other source and the process took 3 weeks - interviewed at Press Ganey.
Interview Details – The interviewing process has changed numerous times during my tenure there and has continued to change; it is constantly being tweaked and modified. Any insight on my interview process would be mostly moot. It was intimidating - it was a panel of the managers where I had to present a few of the reports that, if i were to get the job, would be presenting to the clients. They were looking for presenting skills and personality. Now, however, they look more for healthcare experience, which helps, but is not as critical as the other soft skills. Personally, with the change in their culture, I wouldn't go back to this company if they doubled my current salary. Employee sat has plummeted and for a company that tried to teach other organizations to survey their employees, I found it sad that they didn't last year because the results of the previous year were abysmal.
Interview Question – Again, the process has changed. I had to present THEIR data to a panel of managers - without having any knowledge of the material. It was more for presenting skill, but it was quite intimidating! Answer Question
Negotiation Details – not much room for negotiation.
Senior Software Engineer Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at Press Ganey in June 2011.
Interview Details – It is composed of the usual phone screens. The next step is a face to face where the candidate is evaluated for basic development skills and personality fit for the intended team.
Interview Question – What is one of your weaknesses and how did you overcome it? View Answer
Negotiation Details – Pretty much take it or leave it. At the time, I felt that this was the best group of people that I had met during the job search process, the company was doing exciting things so I chose to sacrifice a little money for the expected enjoyment of my work life.
Account Manager Interview (Negative Experience; Average Interview)
I applied in-person and the process took 3+ weeks - interviewed at Press Ganey.
Interview Details – Panel style interview. More like an interrogation and intimidation. Ridiculous. Heard they do not do these any more, but still tag team you with 3 or 4 people.
Interview Question – You have 5 minutes to get as much information about the prospect next to you and then present this person to the group. Answer Question
Reason for Declining – Not enough pay
Software Quality Assurance Engineer Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Press Ganey in October 2009.
Interview Details – I applied by submitting my resume through Monster. No response, but I didn't give up because I thought I seemed like a really good fit for the job. A couple weeks later, I tried again, and this time received a phone call from HR. We did a phone screen, and then later then brought me in for an interview.
Interview Question – If you weren't working in this field, what would be your dream job? View Answer
Negotiation Details – I did not negotiate. I wish that I would have; I know others that did.
Account Manager Interview (Neutral Experience; Average Interview)
I applied online and the process took 3 days - interviewed at Press Ganey in July 2009.
Interview Details – the interview processed has changed several times over the past two years
Negotiation Details – there is no negotiating salary
App Developer Interview (Neutral Experience)
I applied through an employee referral and interviewed at Press Ganey.
Interview Details – They will do a phone interview - then possibly another phone interview - then an interview with manager - then a panel interview with team -
Interview Question – What is your greatest fear in business that you think will keep you from reaching higher levels Answer Question
Negotiation Details – I accepted their first offer.
Administrative Assistant Interview (Neutral Experience)
I applied through an employee referral and the process took 6+ weeks - interviewed at Press Ganey.
Interview Details – I had to interview with 5 different people,and at the end of it my manager knows nothing about my job. So odd, it took forever!!!
Interview Question – Pretty basic questions... Answer Question
Negotiation Details – no salary negotion