Press Ganey Interview Questions

Updated Jul 15, 2015
17 Interview Reviews

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17 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (2)  

    Marketing Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 6+ weeksinterviewed at Press Ganey in December 2008.

    Interview

    Press Ganey has canned questions that every interviewer is assigned. They have a huge group of people interview you, and the questions sometimes overlap. I would say to be yourself and make sure to have lots of examples of your work that you can use in the interview. They are very small-town oriented, so be aware that everyone knows everyone, and there is not a single secret in this company.

    Interview Questions

    • Give me an example of how you measured results of your marketing campaigns.   Answer Question
    • Why did you leave your previous company?   Answer Question
  2. Helpful (3)  

    Human Resources Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at Press Ganey in September 2009.

    Interview

    First I had two phone interviews. Next I drove into town, they put me up in a nice hotel. The next day I spent several hours interviewing with several people in different departments. I found the interview process exhausting and Unnecessarily drawn out. For the most part everyone stuck to a script of typical questions. I sensed that most of the people conducting the interview felt stiffeled by having to ask the questions. Some people varied and asked their own style of questions. Everyone was polite and very professional. This is a conservative company. I answered every question to the best of my ability and tried my utmost to remain alert and interested in this archaic interview process.

    Interview Questions

    • Please give me an example of where you have failed or received some negative feedback in some aspect of your job performance. What did you do to try to correct this failure and what resulted from your actions?   Answer Question
    • Give me some examples of how an organization you’ve worked for has benefited from something new that tried on the job.   Answer Question

    Negotiation

    My offer came well below what the market will offer so I negotiated other perks to make the offer more suitable. Know the market, know your position and if it is valued within the company. Some positions are more valuable to the company than others. My position was not a direct contributor so it was not as valuable say as a Sales Executive would be. I knew what I could or couldn't negotiate with my given role. In the end I feel that Press Ganey was fair and flexible with regards to my offer.

  3. Helpful (3)  

    Improvement Manager Interview

    Anonymous Interview Candidate in South Bend, IN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 3 weeksinterviewed at Press Ganey (South Bend, IN).

    Interview

    The interviewing process has changed numerous times during my tenure there and has continued to change; it is constantly being tweaked and modified. Any insight on my interview process would be mostly moot. It was intimidating - it was a panel of the managers where I had to present a few of the reports that, if i were to get the job, would be presenting to the clients. They were looking for presenting skills and personality. Now, however, they look more for healthcare experience, which helps, but is not as critical as the other soft skills. Personally, with the change in their culture, I wouldn't go back to this company if they doubled my current salary. Employee sat has plummeted and for a company that tried to teach other organizations to survey their employees, I found it sad that they didn't last year because the results of the previous year were abysmal.

    Interview Questions

    • Again, the process has changed. I had to present THEIR data to a panel of managers - without having any knowledge of the material. It was more for presenting skill, but it was quite intimidating!   Answer Question

    Negotiation

    not much room for negotiation.

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  5.  

    Account Manager Interview

    Anonymous Employee in South Bend, IN
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Press Ganey (South Bend, IN) in April 2014.

    Interview

    Started as an intern, then got referred by an employee. I thought the interview process was pretty standard. Initial phone interview, then two weeks later a panel style interview. Felt pretty intimidated because I was interviewed by 2 panels, both times just reading from a sheet of provided questions. The panel interviews were 30-45 mins each, with repetition since I don't think they communicated which group was going to ask which questions. Interview could have been more organized.

    Interview Questions

    • Tell us a time when... How would you deal with a certain situation if it came up...   Answer Question
  6. Helpful (2)  

    Senior Software Engineer Interview

    Anonymous Interview Candidate in Lexington, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Press Ganey (Lexington, MA) in June 2011.

    Interview

    It is composed of the usual phone screens. The next step is a face to face where the candidate is evaluated for basic development skills and personality fit for the intended team.

    Interview Questions

    • What is one of your weaknesses and how did you overcome it?   1 Answer

    Negotiation

    Pretty much take it or leave it. At the time, I felt that this was the best group of people that I had met during the job search process, the company was doing exciting things so I chose to sacrifice a little money for the expected enjoyment of my work life.

  7.  

    Managing Engagement Advisor Interview

    Anonymous Interview Candidate in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Press Ganey (Charlotte, NC) in April 2015.

    Interview

    Interviewed with a lot of people who at times asked the same questions. The process was pretty drawn out as I had phone interviews and onsite interviews and a presesntation. However, the overall experience was good.

    Interview Questions

  8. Helpful (1)  

    Account Manager Interview

    Anonymous Interview Candidate in South Bend, IN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Press Ganey (South Bend, IN) in July 2009.

    Interview

    the interview processed has changed several times over the past two years

    Negotiation

    there is no negotiating salary

  9. Helpful (1)  

    Software Quality Assurance Engineer Interview

    Anonymous Interview Candidate in South Bend, IN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Press Ganey (South Bend, IN) in October 2009.

    Interview

    I applied by submitting my resume through Monster. No response, but I didn't give up because I thought I seemed like a really good fit for the job. A couple weeks later, I tried again, and this time received a phone call from HR. We did a phone screen, and then later then brought me in for an interview.

    Interview Questions

    • If you weren't working in this field, what would be your dream job?   1 Answer

    Negotiation

    I did not negotiate. I wish that I would have; I know others that did.

  10. Helpful (3)  

    Account Manager Interview

    Anonymous Employee
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 3+ weeksinterviewed at Press Ganey.

    Interview

    Panel style interview. More like an interrogation and intimidation. Ridiculous. Heard they do not do these any more, but still tag team you with 3 or 4 people.

    Interview Questions

    • You have 5 minutes to get as much information about the prospect next to you and then present this person to the group.   Answer Question

    Reasons for Declining

    Not enough pay

  11. Helpful (1)  

    Account Manager Interview

    Anonymous Employee in South Bend, IN
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Press Ganey (South Bend, IN) in October 2014.

    Interview

    There was a video interview, followed by in person interviews. The interviews weren't bad, but the video one was pretty weird and a little awkward. I was told by a friend who is currently an Account Manager, to apply for the position. Although he was always stressed out and venting about the high volumes of work, he always said they had good benefits and there is room to grow there. I got offered a position starting at 38K annually, eligible for yearly raises, and thought it was a joke. For the amount of work that they seem to do, that is not worth the work. I would be taking a major pay cut, so in the end, I had to decline.

    Interview Questions

    • It was pretty straight-forward. They asked for examples of times when I've had to do this or that. Typical   Answer Question

    Reasons for Declining

    Pay was far too low.

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