Press Ganey Interview Questions

Updated Jun 20, 2015
16 Interview Reviews

Interview Experience

Interview Experience

38%
30%
30%

Getting an Interview

Getting an Interview

54%
25%
8%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy

16 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1. Helpful (1)  

    Improvement Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Phone interviews, webinar presentation, and then an on-site presentation with all day interviews.

    Interview Questions

  2. Helpful (1)  

    App Developer Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience

    Application

    I applied through an employee referral – interviewed at Press Ganey.

    Interview

    They will do a phone interview - then possibly another phone interview - then an interview with manager - then a panel interview with team -

    Interview Questions

    • What is your greatest fear in business that you think will keep you from reaching higher levels   Answer Question

    Negotiation

    I accepted their first offer.

  3.  

    Administrative Assistant Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through an employee referral. The process took 6+ weeksinterviewed at Press Ganey.

    Interview

    I had to interview with 5 different people,and at the end of it my manager knows nothing about my job. So odd, it took forever!!!

    Interview Questions

    Negotiation

    no salary negotion

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Accepted Offer

    Application

    I applied online – interviewed at Press Ganey.

    Interview

    Interview process happened in one day. First did a group interview where Human Resources Manager spoke mostly about the company and asked each of us different question. I was with three other people. Second round was individual interviews with two management professionals. Very easy and basic questions to make sure you understood the importance of confidentiality and could handle conflict resolution with callers.

    Interview Questions

    Negotiation

    No room for negotiation.

  6.  

    Account Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 3 weeksinterviewed at Press Ganey.

    Interview

    This was a 2 step process: phone interview, followed by a 2 hour onsite interview that consisted of 2 panels. I was a little intimidating, but they tried to make me as comfortable as possible.

    Interview Questions

    • It was very straight forward. They asked background questions and things like "explain a time when you had to get someone to do something they didn't want to do".   Answer Question

    Negotiation

    There was no negotiation

  7.  

    Phone Center Representative Interview

    Anonymous Interview Candidate in South Bend, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took a weekinterviewed at Press Ganey (South Bend, IN) in February 2015.

    Interview

    I went to Specialized Staffing. It is an employment agency in south bend, close to downtown. I submitted an online application and they asked me general questions. availability, etc. I was placed under the 2nd shift 2:30 - 11pm. to start by the beginning of the following week. I went to a training class at the employment location. it was paid and it was 5 days. When i got on the phones after the first call was done i felt the job was quite easy. I adjusted to the new job quickly.

    Interview Questions

  8. Helpful (1)  

    Account Manager Interview

    Anonymous Employee in South Bend, IN
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Press Ganey (South Bend, IN) in October 2014.

    Interview

    There was a video interview, followed by in person interviews. The interviews weren't bad, but the video one was pretty weird and a little awkward. I was told by a friend who is currently an Account Manager, to apply for the position. Although he was always stressed out and venting about the high volumes of work, he always said they had good benefits and there is room to grow there.

    I got offered a position starting at 38K annually, eligible for yearly raises, and thought it was a joke. For the amount of work that they seem to do, that is not worth the work. I would be taking a major pay cut, so in the end, I had to decline.

    Interview Questions

    • It was pretty straight-forward. They asked for examples of times when I've had to do this or that. Typical   Answer Question

    Reasons for Declining

    Pay was far too low.

  9.  

    Account Manager Interview

    Anonymous Interview Candidate in South Bend, IN
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Press Ganey (South Bend, IN) in January 2013.

    Interview

    They first conduct a telephone interview and then select people to come into the office and meet with all of the account management team managers and one person from HR (usually the person who you did the phone interview with) who need people/are short people on their team. After the interview the managers meet to discuss pros and cons of each potential employee and argue over who gets who on what team. Most account mangers last less than one year before moving to another company. The account management position has a very high turnover rate. During the interview the managers take turns reading from a paper of preexisting behavioral interview questions, each then take notes to aid them in their discussions and decision making process later. This is a process driven company and they have a specific process to follow for every task, including very heavy documentation and checklists to complete for EVERY process. They like details and are looking for very detail oriented people.

    Interview Questions

    • This is a pretty straight forward behavioral interview. Just look up behavioral interviewing on the web if you are unsure or have not participated in a behavioral interview, and you'll be good to go.   Answer Question

    Negotiation

    They do not negotiate salary with account managers. It is a take it or leave it job offer, and that is a company wide thing in the account management department.

  10.  

    Managing Engagement Advisor Interview

    Anonymous Interview Candidate in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Press Ganey (Charlotte, NC) in April 2015.

    Interview

    Interviewed with a lot of people who at times asked the same questions. The process was pretty drawn out as I had phone interviews and onsite interviews and a presesntation. However, the overall experience was good.

    Interview Questions

  11. Helpful (2)  

    Senior Software Engineer Interview

    Anonymous Interview Candidate in Lexington, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Press Ganey (Lexington, MA) in June 2011.

    Interview

    It is composed of the usual phone screens. The next step is a face to face where the candidate is evaluated for basic development skills and personality fit for the intended team.

    Interview Questions

    • What is one of your weaknesses and how did you overcome it?   1 Answer

    Negotiation

    Pretty much take it or leave it. At the time, I felt that this was the best group of people that I had met during the job search process, the company was doing exciting things so I chose to sacrifice a little money for the expected enjoyment of my work life.

Work at Press Ganey? Share Your Experiences

Press Ganey

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.