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Procter & Gamble Customer Development Interview Questions & Reviews

Updated Jul 24, 2014
All Interviews Received Offers

Getting an Interview  

52%
24%
7%

Interview Experience  

72%
22%
4%

Interview Difficulty  

Average Difficulty
29 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Customer Business Development Interview

Customer Business Development

Interviewed at Procter & Gamble

Interview Details – The whole process took 3 weeks from start to finish. The interview was all behavior based questions. I think I lost the job only because the other girl knew someone that worked there.

Interview Question – Tell me about a time when you had to make a quick decision.   Answer Question


No Offer

Neutral Experience

Average Interview

Customer Business Development Intern Interview

Customer Business Development Intern

I applied through college or university and the process took 2 weeks - interviewed at Procter & Gamble.

Interview Details – Applied through college career website and within a week received a phone interview. I had a friend who had worked there in the past so knew somewhat what to expect. For the questions about me, they asked about what I was proud of, a difficult team situation and how you solved that, and other standard things. My friend told me that they would also ask about a company whose marketing strategy I admire, which they did. Be ready for that one and to explain why in a detailed and thoughtful way

Interview Question – They also asked about a company you think has a strong marketing strategy and to describe why   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Customer Business Development Interview

Customer Business Development

I applied online and the process took 3 months - interviewed at Procter & Gamble.

Interview Details – Online application process is tedious but used appropriately. After you pass the online exam and submission a phone interview follows. Next is an in person interview and then a final "marathon" interview at P&G with 4 to 5 people lasting upwards of 6 hours. The whole process takes about 3 months.

Interview Question – The dreaded "mock sales call".   Answer Question

Negotiation Details – No negotiation.


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2 people found this helpful

Declined Offer

Neutral Experience

Customer Business Development Internship Interview

Customer Business Development Internship

Interviewed at Procter & Gamble

Interview Details – I applied through their website after hearing about it at a career fair. When submitting the application you are given a reasoning test. Then should pass the test you are asked for a phone interview with either some working full-time in CBD or an HR rep. They take your test scores and interview into consideration and then you submit to the final round which is a two visit to their headquarters in Cincinnati. There is another reasoning test, 2 on 1 interview and a tour of the building. After a certain amount of time they will inform you of whether you were given an offer or not.

Interview Question – "What is your overall opinion of Procter & Gamble."   View Answer


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Customer Business Development Intern Interview

Customer Business Development Intern
Cincinnati, OH

I applied online and the process took 2 months - interviewed at Procter & Gamble in November 2012.

Interview Details – Applied online (basic resume, cognitive assessment, etc) and was contacted for a phone interview. Phone interview lasted nearly 2 hours (though it was supposed to be only 45 minutes) and was a behavioral interview. Interviewer was very comfortable and natural. Asked me to answer questions using the CAR method (Context, Action, Results) and allowed me to take my time when responding. The reason the interview took so long was because he would often ask secondary questions to get more out of my initial response. At the end he even emailed me a link to P&G's interviewing tips/guidelines page and offered his assistance to review my first interview later on to help me prepare for my on-site interview if I was called back for one. After being called back for an on-site interview, I was able to speak with my initial phone interviewer to review opportunities for improvement from my first interview, which was extremely helpful and definitely made the on-site interview less intimidating.

On-site interview (as part of the CBD Intern Conference at HQ):
On-site interview was with 2 current employees in the CBD function. Lasted about 20 minutes and was very laid-back. They seemed to have access to the responses from my first interview and bounced questions off of that (and off of each other). Was not very repetitive of the phone interview. My impression was that the phone-interview was where they really made cuts whereas the on-site interview was more of just making sure the applicant is socially competent and can be relatable, professional, and personable. Interview was followed by a math competence test.

Interview Question – Give an example of a time you had to challenge someone who had authority over you (not exact wording, but more or less the same idea)   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Customer Business Development Interview

Customer Business Development
Cincinnati, OH

I applied through college or university - interviewed at Procter & Gamble in November 2012.

Interview Details – The intern interview process for CBD is three rounds - the first being an assessment and initial resume screen, the second is a phone interview, and third is a trip to headquarters in Cincinnati for a final assessment and panel interview. Unfortunately this company puts a LOT of emphasis on the assessment that they give you. The assessment tests tests your mathematical skills and logical reasoning. Part of the assessment contains shapes for you to identify as part of a pattern, while the logical section gives you passages to read and asks you to determine what the best answer is. This intern role is essentially a "sales" role. Therefore, you might expect the company to want to hear your verbal reasoning and communication skills, but that is not the case. The assessment takes place on paper - no form of communication or verbal reasoning skills necessary.

Before the third round interview I was very impressed with P&G. Now I'm not so sure. This corporate giant is slow moving and doesn't do a great job of making sure that everyone is on the same page. However, they did reiterate a number of times that you'll be moving a lot and you really don't have a say to where that will be.

Interview Question – What's the biggest short term adjustment you've had to make and how did you apply that to a long term adjustment?   Answer Question


3 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Customer Business Development Interview

Customer Business Development
Chicago, IL

I applied online and the process took 4 months - interviewed at Procter & Gamble in December 2011.

Interview Details – I applied online in August and then in October got contacted about a phone interview which I had in November, which lasted about an hour, and then I got invited to a conference in Cincinnati. The first day they just tell you about the company and the second day you take a test and get interviewed (all behavioral) by 2 current employees.

Interview Question – Tell me about a time when others used you as a resource because of your expertise.   Answer Question

Negotiation Details – No negotiation for internships or starting full-time.


No Offer

Positive Experience

Very Difficult Interview

Customer Business Development Intern Interview

Customer Business Development Intern
Cincinnati, OH

I applied through college or university and the process took 2 days - interviewed at Procter & Gamble in November 2008.

Interview Details – I first applied online, then received an invitation to take the "Skills Assessment" test. In a few days, I received a call about the upcoming "Screening Interview" which consisted primarily of 3 questions: tell me about a time when you demonstrated 1) "Power of Mind" 2) "Power of People" and 3) "Power of Agility".
In about a week after the interview, I received an invitation to Cincinnati, Ohio for the final step of the interview.

Interview Questions

  • Tell me about a time when you worked in a team, but were not a team leader. How did you handle a conflict?   View Answers (2)
  • Tell me when was the last time you had to learn smth and why?   View Answer


Accepted Offer

Positive Experience

Very Difficult Interview

Customer Business Development Interview

Customer Business Development
Singapore (Singapore)

I applied online and the process took 10 months - interviewed at Procter & Gamble in July 2011.

Interview Details – I went through 1 timed online test that involves English and Mathematics, symbols and pictorial representations, 1 repeat test at P&G office (timed) after I have passed the online one, attended 4 face-to-face interviews by different category CBD managers each time, and 1 field assessment at Carrefour Hypermarket (24hrs submission) - all in the span of 10 months from the start of my job application via the P&G career portal.

Interview Question – For me, it is difficult when the 'language' used is uncommon. Misunderstanding or getting to the right response could be a challenge. For example, during my F2F interviews, there are some 'jargons' used by a couple of interviewers, and the requirements for the field assessment is to write a '1-pager', presenting my findings with the concept of 'start-continue-stop'. These (1-pager, start-stop-continue concepts) may be very common 'P&G' terms or practice, which I have to do some research online and asking around to better understand how to tackle correctly. In fact, after I joined, I realised the P&G preferred method for a 1-pager is to write with an inverted pyramid concept, with the recommendation as the opening paragraph vs as the conclusion.   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Customer Business Development Interview

Customer Business Development
Jakarta (Indonesia)

I applied online and the process took 3 months - interviewed at Procter & Gamble in April 2010.

Interview Details – 1 Screening test (Web based)
1 Reasoning Test
2 Interviews
   Interview focuses on behavioural and attitude qualities based on previous experiences. You can share your experiences during your work or college and high school. You can share any experience with your friends, colleague or family.

Interview Question – Share your experience when you needed to make a decision very quickly with very little information   View Answer

Negotiation Details – No negotiation, take it or leave it.

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