Progressive Insurance Claims Generalist Interview Questions & Reviews

Updated May 16, 2014
Updated May 16, 2014
15 interviews

Interview Experience

Interview Experience

91%
8%
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Getting an Interview

Getting an Interview

75%
16%
8%

Interview Difficulty

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Interview Difficulty

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15 Candidate Interview Reviews Back to all interviews

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Claims Generalist Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

The hiring process was surprisingly quick. I submitted my application online and was hired within a few weeks. Everyone I spoke with was exceptionally helpful and they kept me informed at each step. There is an online application followed by an online questionnaire. If you make it passed both of those, there is a phone interview and then an in person interview.

Interview Questions
  • They expect you to be very specific with examples of past work decisions.   Answer Question
Accepted Offer

Other Interview Reviews for Progressive Insurance

  1.  

    Claims Generalist Interview

    Anonymous Interview Candidate  in  Athens, GA
    Anonymous Interview Candidate in Athens, GA
    Application Details

    I interviewed through an employee referral. The process took 3 weeks - interviewed at Progressive Insurance in August 2010.

    Interview Details

    The interview process at Progressive was difficult but well worth it. You take an assessment test, the you have a phone interview. Then you have two face-to-face interviews. The whole process could take weeks. The training is second to none though.

    Interview Questions
    Negotiation Details
    It was my first professional job so I took what they offered.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Claims Generalist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview, followed by a test and in person interview.

    Interview Questions
    Negotiation Details
    After the in person interview
    Accepted Offer
  3.  

    Claims Generalist Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Progressive Insurance in January 2014.

    Interview Details

    It was a great expericinec the interview went well not long at all very theral which I like cause they took the time to really make a good fit for you and the company.

    Interview Questions
    Negotiation Details
    No negotiation set salary.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Claims Generalist Interview

    Anonymous Interview Candidate  in  Bothell, WA
    Anonymous Interview Candidate in Bothell, WA
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Progressive Insurance in November 2010.

    Interview Details

    2 phone interview, one on-site in-person interview.

    Interview Questions
    Negotiation Details
    no negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Claims Generalist Interview

    Anonymous Interview Candidate  in  Richardson, TX
    Anonymous Interview Candidate in Richardson, TX
    Application Details

    I interviewed through an employee referral. The process took 2 months - interviewed at Progressive Insurance.

    Interview Details

    You begin with a general aptitude test, then must do a phone interview, then an in person interview that is done is STAR format.

    Interview Questions
    • Tell me about a time when you had to handle a problem in a different way than you are accustomed to?   Answer Question
    Negotiation Details
    No negotiation. Entry level salary was set.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Claims Generalist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 6+ weeks - interviewed at Progressive Insurance.

    Interview Details

    The initial process of locating a job opportunity and submitting my resume was exceedingly easy due to Progressive's use of online submission. The initial response from the corporate recruiting department was timely, and positive. The recruiter you are assigned to works with you throughout the hiring process. After the initial interview, there was some degree of longer delays in hearing back from anyone, and the actual process from initial application to hiring offer took over thirty days. Accurate expectations of the next step and the time frame were set communicated to me consistently.

    Interview Questions
    • At the time of my hiring at least, Progressive interviews leaned heavily on the behavioral based interview model, and most questions were posed in the form of "Tell me about a time in your work experience when..." The hardest question for me to formulate a positive and engaging response to was: "Tell me about a time when you were completely unable to meet a customer's expectations, and what did you do to attempt to resolve the issue for that specific customer, and what changes did you make as a result of this experience?"   View Answer
    Negotiation Details
    Negotiation is fairly limited in the initial hiring phase as Progressive really tries to make an offer that takes into account the candidates abilities, relevant experience and background. That being said, there is some degree of flexibility, and it does not hurt the job seeker to make a reasonable and realistic request for an increase in their starting salary.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Claims Generalist Interview

    Anonymous Interview Candidate  in  Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I interviewed through an employee referral. The process took 6+ weeks - interviewed at Progressive Insurance in August 2011.

    Interview Details

    Initial test, phone interview and then in person interview. Situation based question that prefer answers in the STAR format.

    Interview Questions
    • Being able to pin down a time, event, outcome on the spot to some questions was tough.   Answer Question
    Negotiation Details
    I took the offer did Not neg
    Accepted Offer
    Positive Experience
  9.  

    Claims Generalist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through college or university - interviewed at Progressive Insurance.

    Interview Details

    Was recruited as a college student. Initial interview was at campus career center. The next step was taking a computer based test (several years ago so I can't recall some of the specifics of the assessment). Final step was an informational session with other recruits and an interview with management.

    Interview Questions
    Accepted Offer
  10.  

    Claims Generalist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at Progressive Insurance.

    Interview Details

    Online application will generate a phone interview with a recruiter. If passed, then often a follow-up phone interview with a local manager will follow. Again if passed you will be invited into a local office to complete an online personality type test and an IQ style test. Once passed in person interviews sometimes with a small panel and other times in round robin format with situational style questions to be answered in STAR format.

    Interview Questions
    • Give an example of a time you failed. What happened? What did you learn? How did you correct the situation.   Answer Question
    Negotiation Details
    Not able to negotiate base rate all start at same amount, annual salary reviews with up to 3% increase.
    Accepted Offer
    Positive Experience
    Difficult Interview

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