Progressive Insurance

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Progressive Insurance Claims Generalist Trainee Interview Questions

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3 people found this helpful  

Claims Generalist Trainee Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 4+ weeksinterviewed at Progressive Insurance.

Interview Details

After applying online I received a link to complete and online assessment . I finished and passed this and received a call a week later to set up a phone interview. After completing this interview I had an extensive in person interview with a manager.

Interview Questions
  • Please describe a situation where you had to complete a task that was against what you believe in.   Answer Question
Accepted Offer
Difficult Interview

Other Interview Reviews for Progressive Insurance

  1. 1 person found this helpful  

    Claims Generalist Trainee Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at Progressive Insurance in November 2013.

    Interview Details

    Prepare, Prepare, Prepare is the best advice I can give to landing this job. First, I tweaked my resume based on what qualities and skills they were looking for in an ideal candidate. A cover letter helps too. Then after my resume was pre-qualified, came the assessment test. They give you more than enough time to take it only, if memory serves me correctly I think it was about 90 minutes but I finished in a fraction of the time. Take your time through the test though, overall the test isn't difficult, but remember to double check your answers before submitting. After I got past the test stage was the phone interview. Now they work off the S.T.A.R method of interviewing. For the phone interview, I had my scenarios written out. Everyone I addressed over the phone I crossed out. After the phone interview, the woman said that I'm moving on to the next stage of the "In person: interview. But suggested that I didn't use the same scenarios as my phone interview. Which worked out well for me since I was crossing out the ones I already used. So the in person interview wasn't so bad. Was more of the same, some more S.T.A.R interview question. Sometimes you have to feel out your interviewer though. Some welcomes many questions being asked to them and others just want to see what you can offer and be done with it. I had the be done with it guy, so I threw a few softball type questions at him. The interesting thing after the interview was that he said we was going to compare my answers from my phone interview. So it was a good thing I used new scenarios in my in person interview. After my interview was my background check. After that I was extended an offer. Total process took about a month.

    Interview Questions
    • S.T.A.R method questions. If you have your scenarios prepared, you'll do fine.   Answer Question
    Negotiation Details
    Salary range was between 45k-47k, offered me 48,500.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 1 person found this helpful  

    Claims Generalist Trainee Interview

    Anonymous Interview Candidate in New Hyde Park, NY
    Anonymous Interview Candidate in New Hyde Park, NY
    Application Details

    I applied online. The process took 6 weeksinterviewed at Progressive Insurance.

    Interview Details

    The interview process has 3 steps. First an online examination, second a phone interview, and third a final interview with a branch manager. The questions are all centered around customer service, and finding resolutions to issues. Be very clear, and be very honest. The website for progressive actually provides info on the questions, and the format on how to answer. Utilize it!

    They will simultaneously perform a back ground check and experiences verification during the process. Be extremely honest, don't even fib a little bit about experience. This back ground check will need verification on everything. Be it contacting an HR department of a former employer or providing paperwork to prove you worked somewhere. If you can't provide either DO NOT put it on your resume. Otherwise the interview process was very good. Recruiters stay in touch and keep you up to date on the whole process.

    Interview Questions
    • Name a situation in which you needed to negotiate with some one, and what was the resolution.   Answer Question
    Negotiation Details
    They tell you what you get. You can accept or decline.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 3 people found this helpful  

    Claims Generalist Trainee Interview

    Anonymous Interview Candidate in Arlington, TX
    Anonymous Interview Candidate in Arlington, TX
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Progressive Insurance in April 2010.

    Interview Details

    Process consisted of a behavioral test online, a phone interview a few days later, and an in-person 1:1 interview about a week later. A week later (to the day) I received and accepted an offer.
    The interview reviews on glassdoor are right on point about the process and the type of questions you will be asked.
    Main points to consider:
    * Think of MANY examples to fit the STAR question format
      (each interview consisted of about 8 of these questions)
    * Highlight your individual accomplishments
    * Have well thought out and sincere reasons for WHY you want to work for Progressive.

    Interview Questions
    Negotiation Details
    I didn't get the impression that negotiation was an option, especially for an entry-level position.
    The salary expectation had been set early in the interview process though.
    The benefits package was explained very well also.
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5.  

    Claims Generalist Trainee Interview

    Anonymous Interview Candidate in Woburn, MA
    Anonymous Interview Candidate in Woburn, MA
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Progressive Insurance in January 2008.

    Interview Details

    I was found on Monster.com by one of the corporate recruiters. When I responded and applied online, they contacted me a few days later and I was set up to take a quick personality and IQ test at a local office. I knew of the pass/fail result right on the spot and then I was set up with a phone interview before the interviewer recommended me for in-person interview a few days after that. I went in for an interview with the branch manager and one of the team-leaders. They then gave me an offer after meeting in person.

    Interview Questions
    • How did I persuade someone else who I worked with to change their ways.   View Answer
    Negotiation Details
    There was no negotiation since this was a trainee position that they paid a pre-determined rate for upon hire. I just had to make sure I could be away from home for 2 consecutive 2-week training sessions far away from home.
    Accepted Offer
    Neutral Experience
    Average Interview

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