Progressive Insurance Claims Representative Interview Questions

Updated Jul 22, 2015
6 Interview Reviews

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Claims Representative Interview

Anonymous Employee in Nashville, TN
No Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2 weeksinterviewed at Progressive Insurance (Nashville, TN) in May 2015.

Interview

Started with an hour long telephone interview. Was advised I was liked and pushed through for a in person interview the next week. Was called the week after and advised I had great experience but other candidates were stronger

Interview Questions

  • Tell me about a time a manager gave you feedback you didn't agree with and what were your actions   Answer Question

Other Interview Reviews for Progressive Insurance

  1.  

    Claims Representative Interview

    Anonymous Employee in Lutz, FL
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Progressive Insurance (Lutz, FL) in March 2015.

    Interview

    Filled out online application. Pretty straightforward. The application included several scenarios.. like what you would encounter on the phone in the call center. The next day I received an email to complete an online assessment. Again pretty straightforward. Next I went online and scheduled an interview with the recruiter. Call did not go well. Recruiter was very rude and short. Almost as if I was an interruption to her day. I prepared for days for the interview. Having previous call center experience I knew what to expect so it was surprising that I was not advancing to the next level.

    Interview Questions

    • Are you interviewing with other companies? Why do you want to leave your current job? What do you dislike about your current job?   Answer Question

    Progressive Insurance Response

    Apr 16, 2015 – Talent Acquisition

    We appreciate the feedback and do take these comments seriously. If you'd like further follow up, please feel free to contact us at careers@progressive.com. -KH, Recruiting

  2.  

    Claims Representative Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Progressive Insurance.

    Interview

    Applied through online application. Process took 3+ weeks.

    Interview Questions

  3.  

    Claims Representative Interview

    Anonymous Employee in Parsippany, NJ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Progressive Insurance (Parsippany, NJ) in October 2012.

    Interview

    I applied for the interview online. In about a week, I received an email requiring that I complete an online assessment. I got the results of which I had passed. I receive a call from a recruiter of whom scheduled the personality interview. The interview took about 40 mins.

    Interview Questions

    • What can you present employer say about you? What are your weaknesses and how are you improving them? What is your present salary?   Answer Question
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    Claims Representative Interview

    Anonymous Employee in Cleveland, OH
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at Progressive Insurance (Cleveland, OH) in January 2011.

    Interview

    I applied online on their website and a few days later I received an e-mail asking me the times that I was available for to come in for a few tests. These tests ended up being the Wonderlic test, where you have 12 minutes to do 50 questions. You do not need to complete them all, but the more correct, the better your chances are. If you pass this test, you take something called a PEQ, which is basically a personality test. I passed these both with flying colors and the woman I talked to gave me a packet of what the job would entail and she was really excited for me to start working. We scheduled a phone interview for the next afternoon and I was up for hours trying to figure out my work stories and how I would answer certain questions. The woman called on time, but the first thing out of her mouth was, "well I have something we should talk about. The position that you applied for has been overbooked and it is full. We can put you on a list and you will get a call to continue the process when something opens up." Needless to say, I was done. The process there is so difficult to get past and even if you apply, and get the interviews, the jobs might not even be there in the first place. For a company that values honesty and integrity so much, they sure do not have much of it. I seriously doubt all the positions were full within 24 hrs.

    Interview Questions

  6.  

    Claims Representative Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Progressive Insurance in December 2010.

    Interview

    The face to face interview as well as the phone interview was behavior based questions.

    Interview Questions

    • Describe a time when you had to make a difficult decision, what was the outcome.   1 Answer
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