Progressive Insurance Claims Representative Interview Questions

Updated Feb 4, 2015
16 Interview Reviews

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Claims Representative Interview

Anonymous Interview Candidate in Austin, TX
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took a weekinterviewed at Progressive Insurance (Austin, TX).

Interview

The interview process is very thorough. After I applied I was sent an email to do an assessment, after the assessment I got an email to schedule a phone interview, I had my phone interview and she invited me to go in office to have two more interviews with two different managers. About to days later I got a call back saying I got the job!

Interview Questions

Negotiation

I would suggest you do your homework on the company, know what they stand for and their core values.

Other Interview Reviews for Progressive Insurance

  1.  

    Claims Representative Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Progressive Insurance.

    Interview

    interview process, phone interview first , then a wait and see pretty quick to get interview. the interview took about half hour. the lady was pretty upbeat. the hardest part was the pre qualifications test they send you. some of the questions were pretty intense. but overall experience was good and quick, would apply again if they offered full time.

    Interview Questions

    • what is a task that was overcome without being completed that you completed.   Answer Question

    Reasons for Declining

    part time only

  2. Helpful (2)  

    Claim Representative Interview

    Anonymous Interview Candidate in Columbia, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Progressive Insurance (Columbia, MO) in July 2014.

    Interview

    Applied online,rec'd email to take an online assessment, scheduled a phone interview, then an in person interview with one manager, background check, job offer was extended, negotiated and accepted

    Interview Questions

    • Tell me about a time when you took a stance on a situation only to change your mind later.   1 Answer

    Negotiation

    Received and offer exceeding the pay range for the position since I have multiple years experience with another company for insurance, I was able to negotiate for even more money.

  3.  

    Claims Representative Interview

    Anonymous Interview Candidate in Albany, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Progressive Insurance (Albany, GA).

    Interview

    Computerized Wonderlic test eliminates most. Follows phone, management and senior manager interviews. All questions are about past experiences. Tell me about a time when you could not meet your employer expectations? What happened? What did you do?

    Negotiation

    None. Progressive starts all employees at the same rate, no ability to negotiate.

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  5.  

    Claims Representative Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 4+ weeksinterviewed at Progressive Insurance (Seattle, WA).

    Interview

    Find someone that you know at the company. That is the easiest way to get in the door. After that, you will go through a phone interview and take a test for job fit. If you make it to the final round, expect a lot of situational based question looking forw specific examples. Good luck!

    Interview Questions

    • Give me an example of a team or group that you worked with that was especially difficult? What made it difficult and how did you handle the situation?   Answer Question
  6.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ weeksinterviewed at Progressive Insurance in May 2013.

    Interview

    They put you thru the ringer for an entry level job!! They have at least two phone screens before you can even meet with a live person. Then, you must give a ton of real world experiences to get you through the interview process. Very long process for an entry level job

    Interview Questions

    Negotiation

    No negotiation at all involved

  7. Helpful (1)  

    Claims Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Progressive Insurance.

    Interview

    Very detailed, various queries as to why your the right candidate, your skills , your customer service point of view, and where to you see yourself in the future with this company. Ask questions, just as your being interviewed, your also interviewing your prospective employer. Get your interviewers number and follow up, show you have interest in the available position being offered.

    Interview Questions

  8.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    interviewed at Progressive Insurance in April 2013.

    Interview

    After applying, you will receive a phone call to schedule a phone interview. After successfully passing the phone interview, you will receive another phone call to schedule a one-on-one interview.

    Interview Questions

    • All of the questions generally were the "Tell me about a time..." which was not too difficult since the answers were based on personal experiences.   Answer Question
  9.  

    Claims Representative Interview

    Anonymous Interview Candidate in Iselin, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Progressive Insurance (Iselin, NJ) in September 2011.

    Interview

    -1 hour phone interview - they ask behavioral type questions -If you pass, you go to a meeting with a manager -If you pass this, you meet with a regional manager (very briefly) at which point you pretty much are guaranteed a job

    Interview Questions

    • -Name a time you had to mediate conflict between a customer and your boss   Answer Question

    Negotiation

    No room for negotiation - they presented at $45,000 and I did not complain.

  10.  

    Claims Representative Interview

    Anonymous Interview Candidate in Mayfield Heights, Cuyahoga, OH
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Progressive Insurance (Mayfield Heights, Cuyahoga, OH) in May 2010.

    Interview

    There were three interviews, the initial one took place over the phone. The next step is getting called in to come on-site and take a test, which consists of basic math and english questions which is hardly difficult. They also assess your personality at this time, if you want to pass you MUST be consistent. They throw the same question in a few pages apart so you must be focused and on top of your game. If you pass that part, you are invited back and are interviewed by three managers. They ask you the standard interview questions.

    Interview Questions

    • Describe a time when you had a disagreement or dispute with your boss and explain how you worked it out.   1 Answer

    Negotiation

    There was no negotiating, they advertised to fill a specific position with a specific salary which I accepted

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