Progressive Insurance Claims Representative Interview Questions

Updated Aug 20, 2014
Updated Aug 20, 2014
14 Interview Reviews

Interview Experience

Interview Experience

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21%
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Getting an Interview

Getting an Interview

87%
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4%

Interview Difficulty

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2 people found this helpful  

Claim Representative Interview

Anonymous Interview Candidate  in  Columbia, MO
Anonymous Interview Candidate in Columbia, MO
Application Details

I applied online. The process took 6 weeks - interviewed at Progressive Insurance in July 2014.

Interview Details

Applied online,rec'd email to take an online assessment, scheduled a phone interview, then an in person interview with one manager, background check, job offer was extended, negotiated and accepted

Interview Questions
  • Tell me about a time when you took a stance on a situation only to change your mind later.   View Answer
Negotiation Details
Received and offer exceeding the pay range for the position since I have multiple years experience with another company for insurance, I was able to negotiate for even more money.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Progressive Insurance

  1.  

    Claims Representative Interview

    Anonymous Interview Candidate  in  Albany, GA
    Anonymous Interview Candidate in Albany, GA
    Application Details

    I applied online. The process took 3 weeks - interviewed at Progressive Insurance.

    Interview Details

    Computerized Wonderlic test eliminates most. Follows phone, management and senior manager interviews. All questions are about past experiences. Tell me about a time when you could not meet your employer expectations? What happened? What did you do?

    Negotiation Details
    None. Progressive starts all employees at the same rate, no ability to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Claims Representative Interview

    Anonymous Interview Candidate  in  Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through college or university. The process took 4+ weeks - interviewed at Progressive Insurance.

    Interview Details

    Find someone that you know at the company. That is the easiest way to get in the door. After that, you will go through a phone interview and take a test for job fit. If you make it to the final round, expect a lot of situational based question looking forw specific examples. Good luck!

    Interview Questions
    • Give me an example of a team or group that you worked with that was especially difficult? What made it difficult and how did you handle the situation?   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ weeks - interviewed at Progressive Insurance in May 2013.

    Interview Details

    They put you thru the ringer for an entry level job!! They have at least two phone screens before you can even meet with a live person. Then, you must give a ton of real world experiences to get you through the interview process. Very long process for an entry level job

    Interview Questions
    Negotiation Details
    No negotiation at all involved
    Accepted Offer
    Negative Experience
    Difficult Interview
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  5. 1 person found this helpful  

    Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Progressive Insurance.

    Interview Details

    Very detailed, various queries as to why your the right candidate, your skills , your customer service point of view, and where to you see yourself in the future with this company.
    Ask questions, just as your being interviewed, your also interviewing your prospective employer. Get your interviewers number and follow up, show you have interest in the available position being offered.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Progressive Insurance in April 2013.

    Interview Details

    After applying, you will receive a phone call to schedule a phone interview. After successfully passing the phone interview, you will receive another phone call to schedule a one-on-one interview.

    Interview Questions
    • All of the questions generally were the "Tell me about a time..." which was not too difficult since the answers were based on personal experiences.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Claims Representative Interview

    Anonymous Interview Candidate  in  Iselin, NJ
    Anonymous Interview Candidate in Iselin, NJ
    Application Details

    I applied online. The process took 1+ week - interviewed at Progressive Insurance in September 2011.

    Interview Details

    -1 hour phone interview - they ask behavioral type questions
    -If you pass, you go to a meeting with a manager
    -If you pass this, you meet with a regional manager (very briefly) at which point you pretty much are guaranteed a job

    Interview Questions
    • -Name a time you had to mediate conflict between a customer and your boss   Answer Question
    Negotiation Details
    No room for negotiation - they presented at $45,000 and I did not complain.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Claims Representative Interview

    Anonymous Interview Candidate  in  Mayfield Heights, Cuyahoga, OH
    Anonymous Interview Candidate in Mayfield Heights, Cuyahoga, OH
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Progressive Insurance in May 2010.

    Interview Details

    There were three interviews, the initial one took place over the phone. The next step is getting called in to come on-site and take a test, which consists of basic math and english questions which is hardly difficult. They also assess your personality at this time, if you want to pass you MUST be consistent. They throw the same question in a few pages apart so you must be focused and on top of your game. If you pass that part, you are invited back and are interviewed by three managers. They ask you the standard interview questions.

    Interview Questions
    • Describe a time when you had a disagreement or dispute with your boss and explain how you worked it out.   View Answer
    Negotiation Details
    There was no negotiating, they advertised to fill a specific position with a specific salary which I accepted
    Accepted Offer
    Positive Experience
    Difficult Interview
  9. 1 person found this helpful  

    Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Progressive Insurance in May 2010.

    Interview Details

    Initially I applied on line, then took 2 IQ tests, very easy..just be honest in your answers. Then had on site interviews with 2 managers, spent a couple hours observing a current employee so I could get a feel for the position. Everyone was very kind and professional. I was made to feel very comfortable and appreciated great detail in preparing for my in person interviews. They have an impressive hiring process.

    Interview Questions
    • Tell me about when you went above and beyond to help a client or get a job done.   Answer Question
    • Tell me about your worst personality trait and how have you overcome it?   View Answer
    Negotiation Details
    I did not need to negotiate, pay and benefits are quite reasonable. The workplace is exceptionally beautiful. They strive and make great effort to allow opportunities for employees to remain healthy. I think that is very nice. I come form a major insurance company and we were never offered anything like the benefits Progressive offers. I feel very fortunate to be be a part of this family.
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Progressive Insurance in February 2010.

    Interview Details

    Long application process followed by a general knowledge test. If one passes the test they are offered a phone interview. On the phone interview cliqued questions are asked. The 1 on 1 was friendly.

    Interview Questions
    • Name a time in which you failed at an assignment at wrk.   Answer Question
    Declined Offer
    Neutral Experience
    Average Interview

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