Prudential Financial Services Associate Interview Questions

Updated Apr 29, 2014
Updated Apr 29, 2014
50 Interview Reviews

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  1.  

    Financial Services Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Prudential in October 2009.

    Interview Details

    On the day of my interview I was briely told about the company and the position and was giving a in office test. The test consist of math and english problem solving skills. Which took about 2 hours after that, I was sent home to tak a in home test which was basically a personality test. As os today I have passed both test and I am waiting to hear from them.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Financial Services Associate Interview

    Anonymous Interview Candidate in Champaign, IL
    Anonymous Interview Candidate in Champaign, IL
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Prudential in August 2009.

    Interview Details

    I was contacted by the local recruiter via email. After reading over a hundred reviews on sales positions at various companies i.e. farmers, metlife, northwester mutual, etc. I decided Prudential was the best of the group and decided to contact the recruiter and go in for an interview.

    The first interview was 1:1 with a relatively young lady who asked me some very basic questions about myself based on the information on my resume. Most of her questions were aimed at my networking ability, work ethic, and commitment. Next she told me a little about the company and asked if I had questions. Following that, I took an aptitude test that lasted about 1.5 hrs. Before I left, I was told to take a personality assessment online within the next 24hrs.

    I did extremely well on both and was told to come back in for another meeting with the manager of sales and training about 1 week later. I began to have second thoughts due to my ability to quickly establish networks that would generate sales (college grad/non-local). After talking more with the recruiter I decided to go back in and speak with her concerning those issues. The meeting went well and I committed myself to finishing the interview process.

    Next week, I went in and discussed the marketing project. I had 4 days to complete it. Upon completing it I went in to meet with the manger of training and of sales sequentially. Both meetings went extremely well. I learned more about my future bosses and the work atmosphere which I describe as one filled with a strong work ethic, positive thinking, personal growth oriented, and mentorship, which is great if you are a very competitive/durable individual.

    About 10-15 mins after I left, I received a phone call from the recruiter who told me they both liked me as a very solid candidate as well as her of course and the next step is to get the ok from the big guy which is pretty much a yes with a nod from all three of them. She even told me the start date.

    I'm going back in next week to meet with the big guy and presumably to accept the offer.

    In summary its a very intense and through interview process. I can tell this is certainly not a job for the weak hearted.

    Interview Questions
    • The aptitude test consisted of questions such as:

      Is the quantity in column A greater than the quantity in column B given X is..... and 2x+y
        View Answer
    • Personality test: would you describe yourself as: a) hostile b) easy going c) .....

      Should the 1st ppl you contact to sell to be your family members? yes or no
        View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Financial Services Associate Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Prudential in August 2009.

    Interview Details

    I met the Prudential Hiring manager at a Job Fair. She scheduled an initial interview at their downtown Charlotte office. It turned out to be a brief group information session (with four other candidates) followed by a skills/aptitude/IQ test taken on a laptop PC provided to each of us. The next day, those that scored high enough in the first test received an email with instructions on how to take the online test that evaluates personality and decision-making. The next step is an interview with a senior manager followed up by a background check for those who pass this step.

    Interview Questions
    • How do you see yourself in this business after 5 years?   Answer Question
    Reasons for Declining

    You are required to get several licenses such as Series 6, etc. Prudential will provide the training/education you need to qualify for the license but there is no compensation for the whole time until you get all the licenses.

    Declined Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Financial Service Associate Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    The process took 2 daysinterviewed at Prudential in August 2009.

    Interview Details

    I sent in my resume thru an online ad and was contacted IMMEDIATELY (within 5 minutes) by
    phone to schedule an "interview", which I did for the following week. What they didn't tell me is
    that the interview was actually a logic/math test which I had no problem with (BS in Math and
    an MBA probably helped...) taken on a laptop.

    Some others in the room probably failed it since they didn't stay very long and hardly used a bit
    of scratch paper, so it may be hard for someone with just a HS diploma (again, I am assuming
    based on looking at applicants and their behavior).

    From there was an online "personality" test which I thought was fairly transparent. It would have
    been easy to "game" the test. They are looking for aggressive sales types and people who at
    least THINK others have a high opinion of their abilities.

    Many questions were "how would your last supervisor say you..."

    I have to admit that I had already decided I did not want the job based on similar "interviews"
    in the past for sales jobs and the fact that I heard two employees talking about what an
    a-hole their boss was at that location as I was walking in for the first "interview"/test.

    I answered honestly and put a few answers I figured would get me rejected.

    Sure enough. Reject e-mail came 4 days later. No human response or followup.

    Interview Questions
    • Some question about people sitting next to each other according to a set of rules like A left of B, C right of A, D within 2 seats of A, etc.

      Then having to answer questions like Can A sit in an odd numbered seat?
        View Answer
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Financial Services Associate Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    The process took 3+ monthsinterviewed at Prudential in August 2009.

    Interview Details

    Overall interview process took over 3 months from completing market surveys to meeting with various managers. I had a total of 5 interviews and then waited a month and a half until the legal paperwork was completed. The interviewing branch manager was very knowledgable and in my opinion had an excellent sales skillset which an entry level FSA could learn a lot from.

    Interview Questions
    Reasons for Declining

    I was told I qualified for a 10 week salary compensation program and was then told that I couldnt be paid an initial salary due to failing the "phone module."

    Declined Offer
    Neutral Experience
    Average Interview
  7.  

    Financial Services Associate Interview

    Anonymous Interview Candidate in Albany, NY
    Anonymous Interview Candidate in Albany, NY
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Prudential in August 2009.

    Interview Details

    I talked to a recruiter on the phone for 1 week, and then i went into the local office for an interview and test. The test consisted of "choose the best answer" questions. If you score a 55 or better you make it to the next step... and that is where I am

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Financial Services Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at Prudential in April 2009.

    Interview Details

    Promptly received a call from hiring represetative for a brief phone interview. I then received several tests to take and submit online. Afterwards had an onsite interview that mostly consisted of intelligence and skills tests. The next process included another assesment on my personality test and barely missed the passing point. This meant, I was not able to move onto the next steps in the hiring process.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  9. 1 person found this helpful  

    Financial Services Associate Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied through college or university. The process took a dayinterviewed at Prudential in March 2009.

    Interview Details

    I arrived at the office expecting an interview. The person I was supposed to interview with was not there, so I met with someone else for about 5 minutes, then spent an hour taking what was basically a math test. After that I left, and that was basically the interview.

    Interview Questions
    • Questions consisted of different quantitative situations, (Example-- Jim has 10 dollars, Stacy and Frank have X dollars, and the total amount is Y) How much information is needed to answer the question?) The questions were much more difficult versions of this, still not too bad though.   Answer Question
    • Other math questions   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  10. 1 person found this helpful  

    Financial Services Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at Prudential in February 2009.

    Interview Details

    It wasn't really an interview in the traditional sense. The presentation consisted of a handful of prospects (myself included) and a couple of managers. They talked for about 45 minutes, and then had a 15 minute Q&A afterward. This was my first visit to the office. Basically, after the presentation, if you were interested in continuing the process, you signed yourself up to take an aptitude test (which was pretty easy) on another day. I talked to the manager after the presentation, and he answered most of my questions (avoided a couple, but hey). Then I came back to the office to take the test. After that, they told me they would let me know how I did (they did, after I emailed to ask), and then send me the next "test" (personality profile) to take online from home. After passing the first test and then taking the personality test, they sent me a letter saying they were not going to hire me. Supposedly they spent a lot of resources on getting this "interview" process down to a science and testing whether or not someone would succeed in the position, based on these tests. I am highly doubtful. Computers are good, but I would say it's a rather shallow method of feeling someone out. Anyway, keep in mind that they will not hire you if you don't pass both of these tests. That's the first step. I do think, however, that other factors probably weighed in on their decision with me.

    Hint: those personality tests (the ones for sales, anyway) are trying to measure how aggressive you are. So if you want to game the computer system, answer all questions on either extreme, but never in the middle. However, you really should like sales though, if you want to be happy in this job. Because if you game the system, eventually they will realize (and you will realize it's not for you) and you will wash out.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Financial Services Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at Prudential in February 2009.

    Interview Details

    I met the Manager of financial services at a carer fair. I was contacted within a day or two. I had a phone interview, skill test (electronic, online, about 1 hour), Personality test (electronic, online, about 1 hour), and situational/sales skill test (over the phone, about 15 minutes). After these tests, there was a panel interview 2:1. I was required to compile and proved an electronic list of 200 potential clients. I didn't do this. I told the interviewers I was not comfortable providing the contact details of my friends, family, and professional contacts, electronically. They let me show them a paper list, which I kept possesion of. Next, I was brought into the regional office, to interview with three people 1:1. I was offerd the position. Took a drug test and consented to a background check. Was offered the position and took it. The manager gets the results of these tests immediately. The sales skill test is done by a thrid party, firm; but the Pru manger listens in.

    Interview Questions
    • When you disagreed with your managers decision, for ethical, personal, or business reasons, what did you do?   View Answer
    Negotiation Details
    Standard. FSA positions are 100% commission, with a draw account, and bonus opportunities. An extensive benefit package is available, caffiteria style.
    Accepted Offer
    Positive Experience
    Easy Interview

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