Publix Front Service Clerk (Bagger) Interview Questions

Updated Aug 11, 2015
27 Interview Reviews

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Front Service Clerk (Bagger) Interview

Anonymous Interview Candidate in Gainesville, FL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 1+ week. I interviewed at Publix (Gainesville, FL) in May 2015.

Interview

I applied at my chosen Publix in the store and got called in for an interview a week later. The interview was slightly casual and overall a good experience. They asked fairly simple questions and at the end I was offered a job making $8.50/hr and had to take a drug test.

Interview Questions

  • Q: Why do you want to work for Publix? Q: What kind of plans do you have for the future? Q: What do you think the responsibilities of a Front Service Clerk include? Q: What kind of chores do you do at home, if any? Q: Why Publix?   Answer Question

Other Interview Reviews for Publix

  1.  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Publix in May 2015.

    Interview

    Very easy. Went in and the manager looked at my app and resume. He asked me one or two questions and we just talked the rest of the time. the whole process from application to orientation was about a month. The interview was easy. I was asked maybe two questions and the rest of the time we just had a lovely conversation. He liked that I had a good handshake and held eye contact and smiled. My manager is very laid back so I don't know how it will compare to others.

    Interview Questions

    • What is a servers heart you?   1 Answer
  2.  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate in Daytona Beach Shores, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Publix (Daytona Beach Shores, FL) in April 2015.

    Interview

    I applied at the machine at the store. I was busy for about a month with interviews with other places, but got a call from a different Publix store than the one that I applied to asking for an interview in a few days(I guess it automatically considers you for stores in the vicinity). I would hardly call it an interview though- it was very easy and I felt as if they had already decided to hire me before I even walked in. I brought my resume, but the manager only asked me a handful of questions and then had me do a drug test. The results came in a few days later and I was called and set up a time for orientation. (by the way- I think having a reference from one of my friends at that store is what distinguished me from other candidates. If you know ANYONE who works at Publix, put their name when you apply at the store)

    Interview Questions

    • What is your availability?   Answer Question
    • Can you handle large equipment and some physically demanding jobs? (like cleaning the floor at closing time with the large scrubber machine)   1 Answer
  3. Helpful (1)  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Publix.

    Interview

    I filled out the application on-site and got a call within 3-4 weeks. At the time, I was a teenager on summer break from school. The interview process was very efficient; it was only the second job interview I'd ever had and I was pleased with how quick, professional, and respectful it was. Whenever I had to wait in the break room to be called in, the employees were very friendly to me. I received a phonecall giving me the job offer within two days after the interview.

    Interview Questions

    • Where do you see yourself in the future?   2 Answers

    Negotiation

    Since this was my first job and I was 18, I was not offered any negotiations, nor did I request any.

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  5.  

    Front Service Clerk (Bagger) Interview

    Anonymous Employee in Miami, FL
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Publix (Miami, FL) in February 2015.

    Interview

    you go to the machine and make an account then that ask you several questions divided into 4 parts, they also ask about days of the weeks an hourse that you are able to work. the applications takes about 45 minutes and they questions are each in like paragraph form

    Interview Questions

    • if a customer comes to you with a question that you are unexpierenced in and you see you co worker busy but she is famaliar with the question what do you do?   1 Answer
  6. Helpful (1)  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate in Seminole, FL
    Accepted Offer
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Publix (Seminole, FL) in October 2014.

    Interview

    I applied at the application center in-store. They had a sign up stating they were hiring for some new stores that were about to open in the area. I applied for 3 different positions (cashier, bagger, and stocking). I got called about 3 days later and scheduled an interview for the next day. The interview was about 10 minutes long. General questions like "why do you want to work here?", "tell me about yourself", "name a time when you showed that you were trustworthy and honest in the workplace", and a few others about customer service and wasting time. It was pretty simple. As long as you dress conservatively, emphasize how important customer service is, and seem trustworthy you'll do fine! They are 100% about the customer so just be sure to keep that in mind. They told me they would call me by wednesday (I had an interview on Monday), but they didn't call until Thursday. They had me come in for a saliva drug test and it was tested right in front of me. Once I passed, they just told me to come in on a certain day to get information about orientation. I got hired to be a front service clerk. Be aware that if you're working in an older store, this means you'll not only be bagging and doing customer carry out, but you'll also be basically a janitor after the store closes. They use the front service clerks for all the heavy cleaning once customers are gone-trash, bathrooms, vacuuming, sweeping, mopping, these weird soap & water machines, using harmful chemicals...sometimes you don't get out up until an hour or so after your shift is scheduled to end. You can only do certain things if you're over 18, so if you're a minor you probably won't have to worry about too much heavy cleaning, plus they enforce minor's schedules strictly because they get fined a lot of money if a minor gets out after they are scheduled to leave. But if you're over 18 they don't care, you could stay there all night as long as you get done what needs to be get done. They don't tell you about all the cleaning until you start training, so just be warned.

    Interview Questions

    • If you were asked to clean this room and this was the result after 20 minutes of you cleaning it (the room was still messy), how would that be a waste of time?   1 Answer

    Negotiation

    No negotiation.

  7.  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate in Greenville, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Publix (Greenville, SC) in August 2014.

    Interview

    I applied on the in store application booth (only way to apply) and got a call about 2 weeks later. When I got there for the interview, the manager asked me maybe 2 questions and then offered me a job on the spot and I accepted. The interview lasts all of maybe 10 minutes.

    Interview Questions

    • What do you think about the practice of taking out groceries for our customers?   Answer Question
  8. Helpful (2)  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Told me a resume was not necessary, however I think it puts you over the top. Very casual, need to be extremely customer service oriented in many responses. Following up with stores regarding application is crucial. Also, be very energetic/charismatic during interview, Publix values employees that are happy and hardworking.

    Interview Questions

    • How would you handle a customer who was upset by a sale?   1 Answer

    Negotiation

    Was immediate, knew I received the job prior to leaving the interview.

  9. Helpful (1)  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate in Hollywood, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Publix (Hollywood, FL).

    Interview

    First off Ill say I didnt expect to get called since I have applied to Publix several times over and nothing. I managed to get in and also had someone reccomend me who worked there. The interview went very smoothly I didnt feel nervous in the least and they didnt talk like "manager and employee". Very at ease with just the basic questions, nothing over the top just things like this --> (How would you define good customer service?, or a scenario of how would I deal with a difficult coworker) and for the most part I did very well and was hired on the spot. An oral drug test was done on the stop so druggies beware lol and it took like 30 minutes. The drug test took up more time for me because there were technical difficulties but make sure your mouth isnt bone dry before going in as I had to do it three times.

    Interview Questions

  10. Helpful (2)  

    Front Service Clerk (Bagger) Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    The interview process was very simple. Sine you log in all of your information of the computer prior to the interview they have all of your necessary and basic strengths and weaknesses. I was first asked to describe myself and tell the interviewer about my basic day to day schedule and what projects and events I was currently working on. Took a drug test right after the interview. All together lasted about 30 minutes.

    Negotiation

    Starting pay of $8. Above minimum wage for a first job

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