Quicken Loans

www.quickenloans.com
Employer Engaged

Quicken Loans Interview Questions

Updated Feb 26, 2015
Updated Feb 26, 2015
152 Interview Reviews

Interview Experience

Interview Experience

73%
15%
11%

Getting an Interview

Getting an Interview

52%
18%
17%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

152 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Associate Mortgage Banker Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Quicken Loans.

    Interview Details

    Applied on line got a phone call two days later for a phone interview, just wanted to go over my resume.Then was told to fill out a form for a credit check after they got that back was asked to come in for a in person interview. Was asked basic interview questions and than have to do a sale call with the recruiter for quizzle your call has to last a least 5 min.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Client Advocate Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online – interviewed at Quicken Loans in February 2015.

    Interview Details

    sent my resume via the website and was contacted immediately. After the initial phone interview there was a more in depth phone interview and a face to face meeting at their location. Nice atmosphere and pleasant people. Was asked regular interview questions about previous experience and work situations I encountered

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Client Care Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Got contacted by a recruiter two or three times to figure out what position would be best to interview for. Had two phone interviews, got hired on the final phone interview. Didn't actually have a face-to-face interview with anyone.

    Interview Questions
    • How do you react when no matter the attempt, you are unable to calm a customer down?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 1 person found this helpful  

    Customer Service Advocate Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 2 weeksinterviewed at Quicken Loans in January 2015.

    Interview Details

    I applied online and was contacted by veteran recruiter regaring resume and positions applied for. I had a initial phone interview with veteran recruiter after i choose to pursue a regular position i was referred to another recruiter which i had a another phone interview with. I was called back after 2 days and was offerd a better qualified position. She discussd job requirements and pay and set up a in person interview within 2 days. In person interview was a panel interview with team leaders and supervisors. I will hear back within several days if job offer

    Interview Questions
    Negotiation Details
    Set pay through aerotech
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Mortgage Banker Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Very quick and easy. They were very friendly and open about the job and company in the interviews. The environment was very friendly and busy. The office is Colorful and warm

    Interview Questions
    Declined Offer
  7. 4 people found this helpful  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Scottsdale, AZ
    Anonymous Interview Candidate in Scottsdale, AZ
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Quicken Loans.

    Interview Details

    Referred by a friend. Recruiter called me the next day to set up a basic phone interview. Phone interview ended with having to consent to get a credit check. Received a called the same day after the credit check to schedule first in person interview.

    First interview was with the recruiter. Basic interview questions... Strengths, weaknesses, working in teams, etc.

    Called back next day to schedule second interview with area VP. Second interview consisted of shadowing people in various stages of the mortgage banker position and an interview with the VP of the area. Questions were geared towards the type of person I was. Again strengths, weaknesses, how I could benefit from the company, etc.

    Interview Questions
    • What would change about my life if I tripled what I made?   Answer Question
    Negotiation Details
    No negotiations.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 5 people found this helpful  

    Client Care Specialist Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Quicken Loans.

    Interview Details

    I was called on the phone and they asked me questions about what I was looking for. Then I got a second call to set up an interview. Received a call for a phone interview where they asked behavioral questions and such.

    Interview Questions
    • What was your most difficult task at work and how did you handle it?   Answer Question
    Accepted Offer
  9. 1 person found this helpful  

    Human Resources Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Quicken Loans in December 2014.

    Interview Details

    It was extremely frustrating to get ahold of a recruiter; they never pick up when you call because they are scheduled with back to back phone interviews. When I met in person, one interviewer was very professional but the other had chipped nail polish and was not as presentable as I though she was be.

    Interview Questions
    • All of the questions were standard interview questions: greatest work hurdle you've overcome and how, what your strongest/weakest attribute is, etc.   Answer Question
    Negotiation Details
    It was very streamlined and simple for the applicant. The only downside is that they never officially told me that I passed my background check, so I had to live with that for a couple months.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10. 5 people found this helpful  

    Underwriter Interview

    Anonymous Employee in Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Quicken Loans in October 2014.

    Interview Details

    Online Application- Phone Interview with Junior Recruiter- Phone Interview with Senior Recruiter- In Person Interview with HM and Team Manager.

    To anyone considering applying to QL for the Underwriter role- DON'T! It is a complete sham of a sweat shop that offers you no transferable skills, no quality of life, and insulting salary.

    No transferable skills. QL breaks down their underwriting into bits, so each person is doing only small part of the work on the loan. IE, you may be doing just incomes, another underwriter may be doing just collateral. Your job is extremely menial and narrow, and you will be doing same thing 100 times a day. There are literally zero skills involved in their underwriting roles. You are an assembly line/sweat shop drone doing your small parts time and time again.

    No quality of life.During the phone interview they have a nerve to ask: do you have any vacation plans for the next SIX months? Are you planning to take any time off in the next SIX months? They also tell you to expect 55-60 hour work weeks MINIMUM. You are required to work TWO Saturdays every month too. Sounds fun? Best part is still to come.

    Insulting pay. They offer you $45,000.00 FIXED SALARY to start regardless of your experience. They do NOT pay you overtime. And they expect you make up the money in their "bonuses" which they don't disclose during the interview. Every normal underwriting job pays $60,000-$65,000 and pays you OT, this sweat shop of a place just insults you. They refuse to give you the exact bonus break downs even if you ask.

    Do not bother applying here or interviewing. This place is a sweat shop and a joke! Avoid at all costs.

    Interview Questions
    • Are you planning to take any time off in the next 6 months?
      Are you OK working 60 hour weeks, holidays, and weekends?
       
      Answer Question
    Declined Offer
    Negative Experience
    Average Interview
  11. 2 people found this helpful  

    Mortgage Bankery Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Quicken Loans.

    Interview Details

    30 minute Phone Interview, Interview with your specific recruiter for about an hour, then interview with a director and brief job shadow lasts about and hour depending on the job shadow, after a few days the initial job was offered. The background check is very intensive.

    Interview Questions
    • Intensive first interview about school, educational, and personal background. Also, prepare for an unexpected sales call.   Answer Question
    Negotiation Details
    no negotiation, base salary with commission
    Accepted Offer
    Average Interview

Work at Quicken Loans? Share Your Experiences

Quicken Loans

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.