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Rackspace Network Security Administrative I Interview Questions

Updated Jul 11, 2014
Updated Jul 11, 2014
8 Interview Reviews

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  1.  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Rackspace in June 2014.

    Interview Details

    The interview process was pretty straightforward. Half of the interview was technical and the other was personal to see if I was a 'fit' for the company. Overall the whole process didn't take long and was went smoothly.

    Interview Questions
    • The most difficult question was how to deal with teammates who become problematic and how I would deal with them even though I wasn't a manager.   View Answer
    No Offer
    Positive Experience
    Difficult Interview
  2. 7 people found this helpful  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 7+ weeksinterviewed at Rackspace.

    Interview Details

    The interview process for me was very similar to other posts found on this site. 3 interviews, each increasingly more difficult, with the last one being in person.

    In talking with other recent hires, I feel it is important to note that all (especially in-person) interviews are different... and almost everyone left feeling that they did horrible and wouldn't get an offer. This is because one of the interviewers' main goal is to find out what you do not know... and how you react to not knowing this information.

    So, my advice is to be yourself and be honest about what you do and do not know. Even though the job is pertaining to network security... I was astonished to find out that I was one of the few people who came in with any firewall experience; Especially since over half my interview was related to firewalls. What they care most about is that you are passionate, want to learn / grow, and are someone that coworkers will enjoy working alongside and have great service skills for their customers.

    Another thing to mention is the entire process took a very long time, so don't get discouraged if you don't hear back from the recruiter long periods of time - they will usually contact you either way, and long durations between don't necessarily mean negative news.

    Also, If you are already in the San Antonio area, and are interested in getting Rackspace job, research Rackspace's Open Cloud Academy. It's a great (fairly inexpensive) program that offers learning / Certification training for Netsec as well as Linux and Windows. After graduating this program, A LOT of student's were chosen for positions.

    Chances are, if you get hired, you will be hired into the company's network security training program. This is basically a training program to get you ready for the floor. I saw it as a great opportunity to get some great training (for a few months) while getting paid.

    Interview Questions
    • They will ask crazy questions to gauge your personality, anything from "tell me a dirty joke" to "whats your favorite cartoon?"   Answer Question
    Negotiation Details
    I was offered what other new hires told me (i didn't ask) they were offered as well. Nobody was able to get more than the original offer. This website's average salary for this position is close to that offer (55k range before profit sharing). The company probably won't negotiate unless you are a really qualified candidate (i.e. CCNP Security certified), in which case they may offer you to come in as a level II

    Side note: pay increase for 2nd shift differential is +10%, 3rd shift (overnight) is +15%. Company also offers unbelievable of benefits (tons of days off, floating holidays, quarterly team outings, paid volunteer days, amazing health plans)
    Accepted Offer
    Neutral Experience
    Difficult Interview
  3. 1 person found this helpful  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 4 weeksinterviewed at Rackspace in August 2013.

    Interview Details

    Apply through LinkedIn and get an email scheduling a phone screen. These were ~20 technical questions most entry people should be able to answer save 2 or 3. I pass that and my recruiter tells me to study up on F5 load balancing, IPSec VPN, and Cisco firewalls. I go hardcore studying these spending hours upon hours. The technical phone comes and I was asked virtually nothing about these and basically all about VLANs and switching. Ok... but I managed to pass it and get invited to an on site interview to their San Antonio HQ. However instead of the Netsec I positions, I was now told I was being considered for their "TNT" program which is basically a 6 month probation period but with the same pay. Ok, very well I can prove myself.

    I figured they would at least give me a rental car or pay for my gas since I live nearly 200 miles away (380 mile round trip). But nope, I had to pay out of my own dime and use my dad's car!!! That is so cheap I had a hard time comprehending that. I get two interviews that are 2:1 after a very short tour around their "Castle" which is basically an old mall converted into a giant call center as one member put it. Anyways I add switching and switchport security to my studying and study all 5 topics now. First interview they ask me loads of routing questions!! I couldn't believe it, my recruiter and the job description misled me so hard. I managed to do so-so but left feeling that my long hours of studying were wasted and I was asked on topics that I could have been studying on.

    I get a call back saying that I didn't even get selected for the TNT probation period but got an offer for a Systems Support position with significantly lower pay and bonus and which is basically a frontline call center position. I told them in a nice way "no", not with my credentials. If I can't even get into their probation Network Security I position I won't accept.

    Interview Questions
    • Questions are based on your resume in my experience and NOT what any recruiter tells you its going to be about!!   Answer Question
    Declined Offer
    Negative Experience
    Difficult Interview
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  5.  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at Rackspace.

    Interview Details

    The 1st Step was an Initial Screening test by the HR who asked rapid fire questions pertaining to Networking basics like TCP 3-way handshake, Port Numbers, basic subnetting, subnet masks, embryonic connection, IPSec Phases, Spanning-Tree, etc.

    Next was a hour long interview with the Team Lead which was technical focusing on Security related concepts. I was asked to explain IPSec VPN in detail, ASA Firewall concepts, a scenario based question related to Firewalls and Limiting the embryonic TCP Connections, Zone-Based Firewalls, Security Levels, Modular Policy Framework (MFP), etc. I have been invited to their San Antonio Office to do a face to face interview.

    The interviewer asked me to get acquainted with DNS, Load-Balancers, NAT-Traversal which I couldn't answer. He was really warm and friendly throughout the interview.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6. 2 people found this helpful  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Rackspace in December 2011.

    Interview Details

    Started off with a HR quick test interview, based on some technical questions such as port nos., security appliances, etc., Then, got scheduled for a next round by the Team lead, who concentrated on deep technical aspects such as VPN etc., Then after, they flew me down to Texas for a group panel interview, the hospitability was excellent. Interview was for a couple of hours concentrating deep into the scenario based questions both technical and cultural topics. I hope i did 80% well. The next day i was offered a position.

    Interview Questions
    Negotiation Details
    It was quite straightforward, as they offered me $58 k. I was completely fine with the entry level salary, so did not negotiate further because i didnt want to lose the company as well the benefits being provided.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    Network Security Administrator I Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took a weekinterviewed at Rackspace in December 2011.

    Interview Details

    Got a phone interview first with recruiter. She asked 10 network-related questions that had a right or wrong answer. They were a nitty-gritty questions (ie. port number of SNMP, types of encryption used over networks, subnetting.)

    Next I was offered an in-person interview. Consisted of a technical portion and culture portion. Technical portion was very fair; hiring manager and subordinate asked me conceptual questions about networking. Culture did a personality analysis as well as situational questions.

    Got an offer a few days later.

    Interview Questions
    • There are two directly-connected switches. Assume that they communicate fine on the physical layer. Why can't two hosts with assigned addresses 192.168.100.5/30 and 192.168.100.50/30 communicate with each other? Also assume that network addresses can be used. How would you remedy this by swapping out only ONE of the devices on the network?   View Answers (2)
    • Name a situation in which you, your team, or a project you were assigned to failed. What steps did you take to mitigate that failure?   View Answer
    Negotiation Details
    They were willing to negotiate if you have certifications. Be sure to research what salary you're looking for and the average of that position in Austin.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied through other source. The process took 3 weeksinterviewed at Rackspace in March 2011.

    Interview Details

    Went through a basic Q&A with a recruiter asking me technical questions that she was reading off of a sheet. Did well enough that she passed me off to one of th advanced techs. He gave me a 2 hour lab to complete with about 10 scenarios I had to complete on a virtual lab setup I had to SSH into. Examples would be, change the default password on the Cisco ASA firewall. Went up in difficulty from there covering ACL's and site to site VPN connections. I'd say I got about a 60% there but well enough. Was surprised to hear them ask me to come visit, so they flew me out to HQ in San Antonio (expenses covered by them) to do an in face interview. Once I got there, it was a panel interview with about 5 others who would all ask me random questions and go back and forth from "Tell me something about yourself?" to "How many hosts in a /24 subnet?". I didn't think I did that well, and it was extremely stressful. I felt very demoralized about the whole process but I got an offer the next day. I think they are trying to see how you do under pressure. Culture was very relaxed, shorts T-Shirt for everyone. Overall I'd say people were pretty nice.

    Interview Questions
    • What is something you don't do well?   View Answer
    • Walk me through the configuration of an ACL on a cisco PIX   View Answer
    Negotiation Details
    They knew my salary from my previous job and matched it. I asked what the pay band was and I was already above it so I didn't push it. They did offer a very sizable some for relocation which made it a done deal.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  9. 2 people found this helpful  

    Network Security Administrative I Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at Rackspace in July 2009.

    Interview Details

    -Phone interview with HR with basic question/answers that lasted about 15-20 minutes
    -Phone interview with 2-3 Rackers that lasted about an hour and half. This one is more technical.
    -I was flown into Texas for an interview that lasted about 3-4 hours and involved 3 panels with 2-3 members per panel. Interview consisted of technical and soft-skills based questions with white-boarding solutions.

    Interview Questions
    • Technically, you have to be strong with IPSec VPN (Client & Site-Site), Basic Cisco ASA Firewall, Load Balancers - F5, Brocade, Cisco CSS. Know the Rackspace's CORE values and provide examples of how you lived those values in your previous job or college.   Answer Question
    Negotiation Details
    I was offered a specific number and I requested a reconsideration which was approved with a slight raise in the initial offer. I was offered relocation and I started work about 3 weeks after offer.
    Accepted Offer
    Positive Experience
    Difficult Interview

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