Red Lobster Server Interview Questions

Updated Apr 8, 2015
Updated Apr 8, 2015
86 Interview Reviews

Interview Experience

Interview Experience

76%
14%
8%

Getting an Interview

Getting an Interview

79%
8%
2%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

86 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Server Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took a dayinterviewed at Red Lobster (Independence, MO) in March 2015.

    Interview

    Sent resume to two locations and got a call the next day from the first one. The manager Sid she was looking at my resume and was very interested and she was very nice.

    Interview Questions

    • What is great hospitality?   1 Answer
    • What is the most important thing about a restaurant?   1 Answer
  2.  

    Server Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral – interviewed at Red Lobster.

    Interview

    It was concise and straight to the point. Asked the hard hitting questions and allowed me time to ask my own questions to get a better feel for the position.

    Interview Questions

    • What was my weakest skill and what plan do I have in place to develop that skill.   Answer Question
  3.  

    Server Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Red Lobster.

    Interview

    I applied online, got an email a day or so later asking me to call the store to set up an interview time. I did so, and set up an interview for the week later on a Wednesday. Things got a bit confusing at this point, as I then learned the day later that I was available to work the Wednesday previous (which was the initial time they asked me to come in), and so I called them back and changed the interview time to happen sooner. Only then to get a call the day of asking if we could, in fact, schedule it back to the previous date. A bit disappointing, because I wanted to get the interview done as soon as possible, but I told them it was no problem.

    I suppose I should note that before this I've never had any serving experience. However I did have 1 1/2 or so years of experience working in food/customer service, 6 months of that being as an assistant manager for a company. I emphasized on it, and I could tell during the interviews that that helped me out a lot.

    Fast-forward to that Wednesday, I came in 5-10 minutes early, got seated to wait for the interviewer and had a nice friendly chat with the hostess and some of the server's running around to keep up my positive attitude. After about 5-10 minutes the interview came up to me, I shook his hand and he sat me down. The interview itself lasted about 30 minutes, and about 10 minutes of that was really because I kept asking him questions at the 'Do you have any questions for me?' part. From there he excused himself for just a moment and went into the back to do something and I was left at the table for a few minutes. After he came back, he immediately asked me if I wanted to set up a second interview with the GM the day next and I accepted. I found out later that the time period that he was in the back he called the GM from my previous job to get a reference. Everything went well, clearly.

    The next day I came in time for the interview, waited a good 15-20 minutes for the GM. It was a bit nerve-wracking but things were relatively busy in the restaurant so I understood. She finally came to grab me for our interview and I had a pleasant conversation with her. It didn't last as long as the former interview but I had a nice time and a good feeling that it went well. Before I left she told me to call back the next day at around 11:30 am to see if I got the position, given that she still had one interview to hold after she was finished with me. I did exactly as she said, called back at precisely 11:30 and got the job!

    Interview Questions

    • Describe a normal day at your previous job.
      What were the circumstances that led you to leave your last job?
      Describe a situation where you had to handle an unruly customer.
      What would you do to make a customer's dining experience particularly memorable?
       
      1 Answer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Server Assistant Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Red Lobster (Richmond, VA) in February 2015.

    Interview

    Asked simple questions like what experience do you have, why did u choose red lobster out of all other restaurants, ect. Then I got to talk to the server manager who was great!

    Interview Questions

    Negotiation

    Stay positive, do a great job, & sell them your best since your getting a job

  6.  

    Server Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Red Lobster.

    Interview

    I applied online and got an email 4 days later saying "We would like to speak with you! Please contact a manager within 2 days to set up an interview." Of course, I was really excited because I like Red Lobster and really wanted to work there.

    Now I will preface this by saying I have no serving experience but I do have 5-6 years of retail/sales/customer service/some food industry experience. So it's not like I'm fresh out of high school looking for a job....

    I went in 2 days later and met with the server's manager. She was actually pretty awesome. It was a fantastic interview. There were really no tough questions, just tried to get to know me and my experience and see how I would fit in. After about a 20 minute conversation, she said "Are you free to come back Tuesday for a second interview with the GM? I love your energy and your work experience."

    Obviously I left there with some confidence in myself and the possibilities.

    Fast forward to Tuesday......
    I came back and walked in 5 minutes before my interview to sit and wait behind 2 other people. Annoying, yes. But this is a serving job at a mid-level restaurant, that's really not a big deal at all. Then after about 30 minutes of sitting and faking a smile to the hostess to not show any nerves or anything, he finally came out from the last interview and called my name.

    And it all went down from there. This Good Sir could not form a complete sentence the entire time. He was bumbling with every question he asked me and when I would answer he would barely look like he was giving any attention to what I said. Not to mention, a GM should PROBABLY have some questions ready to go when they are doing mass interviews like this.........There was a minuteish gap in between every question where he stuttered and bumbled along trying to think of the next question to ask. Really throws good energy and great work experience for a loop when it's like that. Then after stumbling his way through like a drunkard on Christmas morn, he finally said, "Thanks for your time, you will get a call from [Manager] who is involved with paperwork and all that at 5 on Thursday (2 days later)." And he, in fact, even writes down on my application "Call back @ 5 on Thursday".

    No call. No email. No dice. Such is the way of things I suppose. A+ for the manager, F for the GM. They missed out too, I was really excited to be a part of the team.

    Interview Questions

    • Sell me your favorite meal here and sell me a drink.   1 Answer
  7.  

    Server Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Red Lobster (Lanham, MD) in December 2014.

    Interview

    There were two interviews. The first one was easy, simple questions and no pressure. When the interview was over the man interviewing me told me that I could "throw my hat at it" and basically feel confident that I have it. He told me the second interview would be with the store manager and would pretty much be the same but more questions about the company. Me & this other girl was scheduled for the same time so I feel my interview was a little rushed however in the second interview I felt pressure & the questions were a little more complex like you had to think a little more before responding unlike the first interview where the answer just rolled off my tongue.

    Interview Questions

  8.  

    Server Assistant Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Red Lobster in December 2014.

    Interview

    I applied online for a server assistant position. 3 days later I received an email telling me that they were interested and to call a manager within the next two days. I made sure that I called early because it was a Saturday and I know that they get busy in the afternoon. I called and spoke to a manager and she set me up for a interview Monday afternoon. I arrived 10 minutes early and signed in. It was a couple of people in front of me waiting to be interviewed so I wait about 20 minutes before the manager got to me. My first interview was with the Service Manager she was really nice. She asked me basic questions like "Why Red Lobster" and "What does teamwork mean to you" and some customer based questions like "Tell me about a time when you encountered a conflict with a customer, how did you handle it" After the questions she told me a little bit about the position and how i must move at a fast pace. She then told me that she wanted me to speak to the General Manager for a second interview. I was really happy about that because I didn't have to drive all the way back for a second interview. About 2 minutes later the General Manager came to get me and his questions were a little bit more detailed like why should we hire you, and why should we choose you over the other candidates I have to interview. He also asked me some more customer based questions. I pretty much knew how to answer all of the questions because I worked at Darden before so I know what is expected for my position. He then proceeded to hire me on the spot and told me that he would like to cross train me for a host position and potentially a server which was really cool because they push for growth in the company. He told me he'd call me for orientation within the next two days, So Im just waiting for the call.

    Interview Questions

    • Why should we choose you over the other candidates I have to interview?   1 Answer

    Negotiation

    No negotiations starting pay is server minimum wage plus tips

  9. Helpful (1)  

    Server Interview

    Declined Offer
    Average Interview
    Declined Offer
    Average Interview

    Application

    I applied online – interviewed at Red Lobster.

    Interview

    I applied online. The next day I got an email saying to call & setup an interview with a manager. Called the next day & had an interview 2 days later. Interview went great, called me back 2 hours after the interview to set up a second interview with general manager.

    Interview Questions

    Reasons for Declining

    This particular red lobster is very slow

  10.  

    Server Interview

    Accepted Offer
    Positive Experience
    Accepted Offer
    Positive Experience

    Interview

    I applied on a Wednesday and I called to set up an interview the next day (with no emails saying to). I spoke to the GM who said he'll look at my application and he should get to me by that day or tomorrow. He called me 15 minutes later and asked if I could come for an interview on Tuesday. For the interview I spoke to the GM and another manager separately and they spoke privately to one another and hired me on the spot.

    Interview Questions

    • Why didn't the restaurant I currently worked for want to promote me to being a server   1 Answer
  11.  

    Server Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied in-person – interviewed at Red Lobster.

    Interview

    2 interviews same day. Both managers were very nice and represented the company well. I got hired that day and came to work a few days later for my first day. Training process was not great and it took a long time. I had to take charge of my training. Trainers were more interested in gossiping then training.

    Interview Questions

Work at Red Lobster? Share Your Experiences

Red Lobster

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.