Reynolds and Reynolds
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Reynolds and Reynolds Interview Questions & Reviews

Updated Jun 30, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
97 candidate interviews Back to all interview questions
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5 people found this helpful

Accepted Offer

Neutral Experience

Software Implementation Consultant Interview

Software Implementation Consultant

I applied online and interviewed at Reynolds and Reynolds.

Interview Details – I did all of their interview process in one day. I was at their building for over 5 hours for 3 rounds of interviews. You have to take a test before they will even interview you. It is basically an IQ test. As if passing college wasn't proof enough that you are intelligent. But after that you interview with an HR rep who basically just makes sure you answer the standard HR questions correctly, the division manager, and finally the VP. The VP is very nice, just very quiet during the interview. At the end you take a drug test. If they drug test you, expect an offer. If they don't, you probably won't get one.

Negotiation Details – I did not negotiate, but you definitely can and should. They typically don't pay well.

3 people found this helpful

Accepted Offer

Positive Experience

Average Interview

RSS Interview

Houston, TX

I applied online and the process took 2 months - interviewed at Reynolds and Reynolds in April 2010.

Interview Details – The process is extensive, but there's a reason. They tend to hire younger people and train them rather than more experienced people. As a result, they provide a paid 6 month training program before you ever hit the field to visit customers, plus they give you a company car, laptop, iPad, and iPhone, all paid for. That's obviously a huge investment, so they need to make sure each candidate is a perfect fit before making a offer.

Interview Question – None. The hardest part is the aptitude test. It measures your ability to learn quickly. They sell hundreds of software packages, and we need to know them all. So the training can be overwhelming to someone not prepared. So this test tries to measure who will be able to keep up before you ever start.   Answer Question

Negotiation Details – You can negotiate, but usually only one counter offer will go back and forth. They won't haggle with you over and over. After the second offer if you don't accept, they might pass.

Declined Offer

Negative Experience

Very Difficult Interview

Traveling Trainer Interview

Traveling Trainer

I applied through college or university and the process took a day - interviewed at Reynolds and Reynolds.

Interview Details – I applied using my school website and they sent me an email letting me know that I need to complete several online aptitude tests and reports. The email said that it might take 2 hours to complete the whole thing. I tried singing up for the tests but it just seems so mundane and not worth my time expecially considering the position I was applying for.

I think that they need to upgrade the way their recruitment works because it is not conducive to getting good employees.

Interview Question – None. I did not do the online tests they wanted everyone to fill out.   Answer Question

Reason for Declining – Because the interview process is riduculous

2 people found this helpful

Accepted Offer

Negative Experience

Average Interview

Account Manager Interview

Account Manager
Dayton, OH

I applied through college or university and the process took 2 months - interviewed at Reynolds and Reynolds.

Interview Details – Met R&R at a college job fair. They were not that aggressive and i felt i drove most of the process. I had nearly 7-8 interviews over about 2 months and looking back should have seen this is how the company as a whole likes to operate. They have a proprietary psych eval and intelligence test that weeds out about 90% of applicants. Most people with prior sales experience aren't willing to go through the song and dance so a lot of recent grads are hired. R&R loves this because they can pay less and treat them worse.

Interview Question – Intelligence test is designed to not be finished and penalize incorrect answers. It is also rumored that your initial score indicated future promotions, but never confirmed.   Answer Question

Negotiation Details – Very little negotiation, they like to hold all the power. They initially offered me a position I did not apply for (lower lever) and I declined. They called back about a week later and offered the correct and I accepted.

1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Entry Level Interview

Entry Level
Dayton, OH

I applied online and the process took 1+ week - interviewed at Reynolds and Reynolds in May 2014.

Interview Details – Went into the office for assessments and received an interview from HR and then managers. It was definitely a long day but I appreciated that they wanted to get it done all at once.

Interview Question – What would your friends say about you?   Answer Question

Reynolds and Reynolds Corporate Communications responded to this review

Jun 11, 2014

Welcome to Reynolds! We're glad to have you as part of our team!

1 person found this helpful

Accepted Offer

Negative Experience

Very Easy Interview

Tech Interview


I applied through an employee referral and the process took 1+ week - interviewed at Reynolds and Reynolds.

Interview Details – lots of stuff, seemed important but it wasnt. managers have final say. made you take tests and seemed like a good opportunity bc the HR people are very well put together and separate from the rest of the cult

Interview Question – nothing they are dumb   Answer Question

3 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Not Disclosing Interview

Not Disclosing
Kettering, OH

I applied online and the process took 2 weeks - interviewed at Reynolds and Reynolds in March 2014.

Interview Details – Initial contact was via e-mail and I was asked to come in for an assessment and possibly an interview (if the recruiters had time). I confirmed a testing time for the following week and went in on time. You are placed in a computer room with about 8-10 other individuals testing. After the test was completed, we waited around until the recruiter asked about 6 of the 10 applicants to go home and to keep an eye on their e-mail. The other four of us were interviewed by a recruiter individually. During the recruiter interview, she suggested that I consider other positions than I had initially applied for. Honestly, she presented me with a better-suited position and I agreed to interview for that.
After the recruiter interview, we were each asked to complete another application which just asks stuff like general interests and habits. Once that was finished, I met with someone from the department that the recruiter suggested. Finally, the VP of that department came in for another interview.
Following the interview with the VP, I was administered a drug test and background check and was told, "there was no reason not to celebrate." The following week, I was offered the position.

Interview Question – You are given an assessment similar to the practice exam e-mailed to you after confirming your testing date. Brush up on your algebra, and be able to pull out information quickly from word problems.They are not terribly difficult but were lengthy. I was able to finish the first two (alpha-sequence and pattern recognition) just within the time frame, but only completed about 70% of the mathematics portion since they were lengthy word problems. Brush up on your algebra, as this is all it is.
The recruiter's questions were typical interview questions: strengths, weaknesses, where do you see yourself in 3, 5 or 10 years, etc. You will not be caught off-guard by any of these if you've prepared.
The department interviews were geared toward the position itself, so these questions will vary from position to position.

Just a note: These guys interview probably dozens of people each week. They can smell BS a mile away. Your best bet is to be honest, smile, and relax. Don't tell them what you think they want to hear, and don't give them generic answers to the interview questions.
  Answer Question

1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Administrative Assistant Interview

Administrative Assistant
Kettering, OH

I applied online and the process took 3 weeks - interviewed at Reynolds and Reynolds in March 2014.

Interview Details – I applied in March and was contacted within a few days to set up an interview. I performed approximately 3 hours worth of pre-interview tests at home (vocab, math, history, personality, ethics) before ever going in. Upon my arrival I was ushered into a room to perform an IQ test, more math assessments, and one last personality exam. Afterwards I went through a series of four interviews lasting about half an hour each over several hours (lots of waiting), which culminated in my being given the long form application (including the type of questions below) and eventually administered an on-site oral drug test and assenting to a background check. I was told the drug screening was "a good sign." The whole thing from testing to interviews lasts about 8 hours and has nearly a dozen and a half ways in which to dismiss your candidacy so I would have to regard it as an overall arduous process given the entry level position being sought. On the other hand, Reynolds and Reynolds has pretty much responded naturally to the economic times they live in so one can hardly be surprised to see them asking for every piece of information they can from of their prospective employees even if the position is entry level and lower than average pay.

I don't blindly submit applications. I knew about Reynolds and Reynolds reputation and attrition rate before submitting my resume but I feel I can circumvent this problem by just being a better employee and worse comes to worst I can move on. I pretty much only see people in their early twenties working there so I assume what has been said elsewhere on this site about Reynolds is likely true in the way of employees leaving but who knows? Nevertheless, I want the opportunity so I am taking it.

Advice: If you have a college degree it is likely the math/logic/history sections will pose no significant threat to your candidacy but definitely do take the practice tests they send you as they will help. Also, I know a little bit about personality assessments and I can tell you Reynolds' exam is a step above the standard test. I highly suggest studying how to take these tests effectively in order to boost your chances of acceptance. I suspect A LOT of candidates unknowingly wash out due to this portion of the hiring process. Also, be prepared for an endurance trial when it comes to the actual interviews. Every interview is a chance to be accepted/dismissed and each subsequent meeting is more important than the last so don't relax your efforts as you move up the gauntlet. If you do well they will ask you to take an onsite drug screening and to allow them access to your credit/criminal background. Lastly, I waited a few weeks before receiving an offer so you may have to be patient.

Interview Question – What ambitions does your spouse have for you? What were your father and mother's education/employment?   View Answer

Accepted Offer

Negative Experience

Very Difficult Interview

Hardware Support Interview

Hardware Support
Kettering, OH

I applied online and the process took 4+ weeks - interviewed at Reynolds and Reynolds in May 2011.

Interview Details – Lots of tests and questions. There were a lot of questions on these tests.

Interview Question – Weakness   Answer Question

Declined Offer

Neutral Experience

Easy Interview

Data Analyst Interview

Data Analyst
College Station, TX

I applied through a recruiter and the process took 3 days - interviewed at Reynolds and Reynolds in April 2014.

Interview Details – Got contacted by a recruiter. I took an online assessment (1hr long), followed by a second online assessment at their offices (1hr long). Then followed by a 5 minutes talk with a recruiter.

Interview Question – Fraction question on the online assessment.   Answer Question

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