Ritz-Carlton

  www.ritzcarlton.com
  www.ritzcarlton.com

Ritz-Carlton Interview Questions

Updated Nov 23, 2014
Updated Nov 23, 2014
59 Interview Reviews

Interview Experience

Interview Experience

78%
16%
6%

Getting an Interview

Getting an Interview

69%
19%
3%

Interview Difficulty

3.2
Average

Interview Difficulty

Hard

Average

Easy

59 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Pastry Cook Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeksinterviewed at Ritz-Carlton.

    Interview Details

    I sent HR my resume, who then sent it to the Pastry Chef. He contacted me about setting up an interview. The interview consisted of a variety of behavioral questions, along with a couple questions about my background and interests. After my interview with the Pastry Chef, I was contacted again to speak with the HR Manager and the General Manager.

    Interview Questions
    • The questions were basic, just make sure you have a couple scenarios in your mind prior to the interview. For example: a time you had to work within a group, a time you made a mistake and how did you fix it, etc.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Average Interview
  2.  

    Server Interview

    Anonymous Interview Candidate in Aspen, CO
    Anonymous Interview Candidate in Aspen, CO
    Application Details

    I applied online. The process took 4 weeksinterviewed at Ritz-Carlton.

    Interview Details

    Received a call a week after applying, interviewed about two weeks later for an undetermined position. Had a lengthly, in-depth interview with a member of the management, a second opinion/follow up with another member of management, and then a final brief interview with the manager with the department I was ultimately considered for.

    Interview Questions
    • "Explain a time where you anticipated a customers needs". "Explain a time when you encountered conflict and how you resolved it". "How do you respond to stress". "How do you deal with a difficult customer".   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Valet Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Ritz-Carlton.

    Interview Details

    Very selective about their hiring process, they only want the finest employees representing the name brand

    Interview Questions
    • Have you ever told a lie? What is your greatest regret?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 1 person found this helpful  

    Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview for 15 minutes
    150 behavioral interview test
    1 In-person 30 minute interview

    Interview Questions
    Accepted Offer
  6.  

    Front Office Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Ritz-Carlton.

    Interview Details

    Apply online at RitzCarlton.com, Take aptitude test, if qualified get a phone interview and then an inperson interview and then a final interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Member Experience Concierge Interview

    Anonymous Interview Candidate in Jupiter, FL
    Anonymous Interview Candidate in Jupiter, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Ritz-Carlton in November 2013.

    Interview Details

    Long process with many interviews with admin. Detailed questons. Provide examples on several situations in professional environment with customer service. The process takes a long time as it was in season and the managers were very busy.

    Interview Questions
    Negotiation Details
    no negotiation the pay is what it is and you accept or not
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Gift Shop Attendant Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied online – interviewed at Ritz-Carlton.

    Interview Details

    Very professional interview process. They ask a lot of situational questions, such as..."Tell me about a time that you went above and beyond the call of duty to get the job done?" Answer the questions with an actual example, not what you would do.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Massage Therapist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Put my application in. They were not hiring at that time so I went in later in the season and got an opportunity to speak with manager and later went in for a practical massage and went back for another and got the job.

    Interview Questions
    • None that I can think of. Pretty standard for massage therapy.   View Answer
    Accepted Offer
  10.  

    Senior Manager, Events Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2+ weeksinterviewed at Ritz-Carlton.

    Interview Details

    Been with the company since graduating from College

    For Transfers:

    Screening call with basic questions and expectation
    Flown in for interviews, 3 to 4 high level managers with different behavioural questions
    contacted about a week after with offer

    Interview Questions
    • Tell me about a time when you worked as hard as you could but failed   Answer Question
    Negotiation Details
    back and forth 3 times, would not budge
    Accepted Offer
  11.  

    Communications/PBX Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applications online, application includes a test. then wait for a call. I did one on one interview and was later offered the job.

    Interview Questions
    • talking about past job experiences and making sure you answer in a concise way.   Answer Question
    Negotiation Details
    There was a set salary. There were no negotions
    Accepted Offer

Work at Ritz-Carlton? Share Your Experiences

Ritz-Carlton

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.