River Island Clothing Sales Advisor Interview Questions

Updated Oct 15, 2014
Updated Oct 15, 2014
18 Interview Reviews

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  1.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at River Island Clothing.

    Interview Details

    I walked in with my cv asked to speak to a manager handed her my cv , she asked me could she speak to me for a few minutes brought me over to the denim section and interviewed me there asked me basic questions like what's good customer service to you , how have you led my example In a team etc then she told me the rate of pay and the hours of contract whitch was an 8 hour contact and Basicly told me I have the job , then phoned me two days later and confrimed I had the job I went in for an induction day and it turns out there was 16 of us starting all on 8 hour contracts witch I thought was quite silly as they could of just gave 8 people the job with proper contracts. River island was truely a Horible place to work the managers just looked down on you spoke to the new staff as if wee where dogs really not a nice place to work . I should of guessed this by how unorganised the interview process was and the fact they did not even check references

    Interview Questions
    Negotiation Details
    No
    Accepted Offer
    Negative Experience
  2.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at River Island Clothing in September 2014.

    Interview Details

    First I applied online, about two days later I received an email and a text inviting me to a recruitment event in a weeks time. At the event there was probably about 15-20 candidates and you are greeted and interviewed by some of the senior members of staff from the store. The atmosphere is very relaxed, we were all chatting and having a laugh.
    During the interview we had to complete 4 tasks:
    The first one was standing in front of the group, introduce yourself and talk briefly about something you are passionate about.
    Then in groups of approximately 6, we were given a sheet of paper with 3 discussion topics on - something along the lines of 1. How would we use our knowledge of fashion in the role. 2. How can we provide good customer service. 3, What excites us most about working for River Island. A member of staff sits with your group and assesses you as the group discusses the topics.
    We then each had to stand at the front and talk through the outfit we were wearing, discussing what trends or celebrities we are inspired by, how it represents River Island etc.
    Lastly we were taken off individually for one on one interviews. We were asked questions about Teamwork, when we have helped someone, when we've completed a task, how we would describe ourselves etc.
    The interview was actually really fun and by the time it got to the one on one part I felt so relaxed I was nowhere near as worried as I sometimes am during interviews.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sales Advisor Operations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at River Island Clothing in August 2014.

    Interview Details

    I apply online and they send me email that Im successful to next level - interview. I have to book a slot for interview.the interview was 2 hours.on group int we have 3 questions why you want to wotk for RI? Customer service. After that 1:1 int ask you for privious experience, how your friends decribe you, have you got pre-booked holidays in next 6 months.dont be shy, whrn you can talk at group int because its important.give example.

    Interview Questions
    • No difficult question but you must be communicative if you want stand out and impress   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Swansea, Wales (UK)
    Anonymous Interview Candidate in Swansea, Wales (UK)
    Application Details

    I applied online – interviewed at River Island Clothing in August 2014.

    Interview Details

    Applied for the job at 9 o'clock on Wednesday morning, then received an email off them 1 hour later asking me to attend a recruitment event for Friday. I went into the store at 10 and there was only 1 other girl there with me. She had an interview first which was 15 minutes long, while waiting they gave me magazines to read and made me feel welcome. When the girl come out I went in for a one to one interview with a young girl. They interview it's self was very casual and laid back. She simply asked when I was available and what do I know about river island. I was in the room for 15 minutes also. p.s don't be nervous! They make you feel so welcome!

    Interview Questions
    • What do you know about river island?
      Why do you want to work for river island?
      When are you available?
        Answer Question
    Negotiation Details
    I didn't dress formal. I simply wore skinny jeans and a floral blouse.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Harrow (South Africa)
    Anonymous Interview Candidate in Harrow (South Africa)
    Application Details

    I applied online. The process took 6 daysinterviewed at River Island Clothing in June 2014.

    Interview Details

    Applied online on their website.
    Got a text and email from them few days later, booked my time slot for interview with them,
    Was interviewed by store manager.
    I thought it went well but the outcome next day was disappointing.

    Interview Questions
    • About the company,
      Example of going out of the way to help customer,how I have done a given task before.
      what my former employer have to say about me.
      Can I do multi -tasking job
        View Answer
    No Offer
    Negative Experience
  7.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Staines, England (UK)
    Anonymous Interview Candidate in Staines, England (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at River Island Clothing.

    Interview Details

    The interview was quite pleasant, and interactive. Following standard questions we were asked to base an outfit using items off the shop floor according to a fashion icon's (of our own preference) style.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took a weekinterviewed at River Island Clothing.

    Interview Details

    You apply online, then get sent an email to choose an interview time which suits you. The interview is a grouped interview, with individual interviews taking place during the interview time slot. There will be group activities and discussions. If you are successful they will call you to offer you a job.

    Interview Questions
    • There were no difficult questions, they were very straightforward.   Answer Question
    Negotiation Details
    No negotiation was offered. They only pay minimum wage with no room for raises or bonuses.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at River Island Clothing.

    Interview Details

    interview last for 2 hours

    No Offer
  10.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Cork (Ireland)
    Anonymous Interview Candidate in Cork (Ireland)
    Application Details

    I applied in-person. The process took a dayinterviewed at River Island Clothing in November 2013.

    Interview Details

    I posted in my CV and cover letter to my local River Island so see if there was any jobs going, and seeing as that it is nearly Christmas I was called back right away to be invited to a Recruitment Event the next week. The manager was super nice and friendly, but I guess that is how they all are until you are actually in the shop!

    I went to the event and there was 18 of us in total. We were all given name tags, which were really unnecessary and made us all feel like we were back in playschool but I guess the manager thought it was needed so I just went along with it. At first the manager introduced herself and told us a little about the background of RI and what types of jobs she had to offer us and what contracts. She had 15 jobs in total which is CRAZY considering it is a small enough store. She then introduced us to 2 more managers and split us into 3 groups of 6.

    When we were in our groups of 6 she assigned one manager to each group, my group got a young assistant manager who was so lovely and nice to us she put us at our ease straight away and was making jokes with us. She played an ice breaker game just to make us more comfortable around each other. She asked us all the same question 'If you could be a beverage what would you be and why?' It was just a silly question that you were supposed to have a laugh with, I suppose it was also her way of seeing who was up for fun.

    After that we were all pretty comfortable around each other and then she asked us a question each, they were things like 'How would you sell RI clothing' and 'How can you offer good customer service to our customers'. I got asked 'Who inspires you and why?' which was easy enough but you had to think on the spot so a lot of people ended up blabbing about crap that wasn't even relevant to the question, but the manager was really helpful and gave them hints that would make a good answer.

    Then we were put into pairs and assigned to different part of the store and given a celebrity and an occasion to find an outfit for. We got Pixie Lott going to college and were assigned the laid back casual section of the store. It was easy enough, just a tip to anyone who is going to a interview soon, don't be afraid to think outside the box. Me and my partner thought because it is Pixie Lott, she would probably be going out after college so we picked up a clutch and heels that she could change her college outfit into a night out look too. The manager really liked that and she was impressed that we took the initiative.

    After all that she just told us about what its like to work in RI and the discounts and different shifts you can work. We all ended up chatting about general things like holidays and school, she really was so nice and laid back, I think we got it easy compared to the other groups!

    Then they just told us we would be contacted in 2 days if we got the job and sent home. I don't see how they could tell who was a good worker or not by that night alone as it didn't show who was customer savvy or who had fashion knowledge, but I'm not complaining! I got offered a job 2 days later and I am going for my induction later this day!

    Interview Questions
    Negotiation Details
    No negotiation just told to come for an induction and they would talk contracts then.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at River Island Clothing.

    Interview Details

    I applied on the website and I got a text for an interview a week later. It was a group interview with an individual interview aswell. During the group interview, you are asked about yourself (which is expected), then you are asked to do groupwork which consists of different things. You could be asked to talk about an outfit that you would choose for a certain age group e.g a 20 year old on a night out or a certain celebrity like Rihanna. Make sure you emphasise about your love for fashion and try to stand out in the group like being the one to write the groups suggestions, kinda shows that you are willing to help out (as in my interview no one else wanted to write). You are also asked to go around the shop and pick an outfit for a certain person like the above, go for top/ dress, shoes, purses and even jewlerry. Then you brought aside from the group with a 1 on 1 interview like about you, how much you love fashion, a time where you worked with a group to solve a problem, a time when you were helpful, what you think about River Island and why you want to work for them. After the interview, you should get a call within a week, if you didn't get a job they send you an email within a few days.

    Interview Questions
    • The most unexpected was the one about the latest trend. I did prepare for the interview, but seeming as I was not a total "fashion head" I really did overlook that. So it shows that you know your stuff and are actually interested in fashion.   Answer Question
    Negotiation Details
    No you were not able to negotiate. You had to accept minimum wage.
    Accepted Offer
    Average Interview

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