Rogers Communications Interview Questions in Brampton, ON

Updated Apr 14, 2015
Updated Apr 14, 2015
7 Interview Reviews

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  1.  

    Rogers Enterprise Business Unit - Network Security Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 daysinterviewed at Rogers Communications (Brampton, ON (Canada)) in April 2015.

    Interview

    I did NOT apply for this job. Rogers Enterprise Business Unit contacted me. It all started when a Sr. Recruitment Consultant with Rogers’ Talent Acquisition sent me a message through LinkedIn. It was something like this: “Are you looking for a perm role. I am recruiting for a Manager Solutions Development – Enterprise Network Security for Rogers. Kindly let me know if you will be interested”.

    The job title was “Senior Product Manager – Enterprise Network Security”. This job reports into the Rogers Enterprise Business Unit. I thought it was interesting and I discussed the job back and forth with the Rogers’ Recruitment Consultant. After I provided my resume and salary expectations, I was invited to an interview that took place at the Rogers’ campus on Dixie Rd, Brampton, ON L6T 0C1.

    This is the part of the description that interested me “You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must have a solid background in Domestic and International telecom sector, enjoy identifying trends, analyzing the competitive marketplace, understand customer problems, and find innovative solutions for the market.”

    Unfortunately, at the interview, it became obvious that the job description did not capture what the hiring manager actually needed. For example, the “Skills/Competencies” requirements were all wrong (it included at the top of the list “Professional Services (Assessments, Audits, Architecture)” but at the job interview, the hiring manager indicated that is a minimal part of the job, if at all). I assume this problem was caused by a lack of job analysis, resulting on an ill-defined job description.

    There was no need for a blend of “business and technical savvy”, or a background in “International telecom sector” (whatever they think that means), and even worse, an Information Security background was not exactly a priority, even when the position was supposed to exist in the Enterprise Network Security space. The focus of the questions was on network engineering and solutioning networking services.

    I think (and I am assuming here) what the Hiring Manager requires would be a person with many years of networking experience (no business experience, and minimal information Security experience if any, at all), such as a network engineer, or a security technologies engineer. Or perhaps, he would be better served by looking for a network engineer that is going through the Cisco Certified Network Professional Security (CCNP Security) certification program. In any case, neither requirement was clearly spelled in the job description.

    And no specific certifications (e.g., CISCO, Juniper, Certified Wireless Security Professional (CWSP), CISSP, etc) were captured in the job description at all, either. This would help immensely to attract candidates that have experience in those particular fields, or candidates that are working towards those certs, or that already have them.

    On an unrelated topic: parking is a huge problem at this location. I imagine it is an even worse problem for employees that cannot arrive first thing in the morning, so they cannot get a decent spot.

    Interview Questions

    • The focus of the questions was on network engineering and solutioning networking services.   Answer Question
  2.  

    NEAR PROGRAM Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeksinterviewed at Rogers Communications (Brampton, ON (Canada)) in November 2014.

    Interview

    Submitted through university job network. Got a call 2 weeks later from HR, informed me about the interview. It was a panel interview. rejected after 1 week.

    Interview Questions

    • how did you handle a difficult situation with a coworker   Answer Question
  3.  

    Director, ITS Interview

    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at Rogers Communications (Brampton, ON (Canada)) in January 2014.

    Interview

    This was an internal posting, one interview.

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  5.  

    Analyst II Interview

    No Offer
    Neutral Experience
    Difficult Interview
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Rogers Communications (Brampton, ON (Canada)) in April 2013.

    Interview

    Submitted application online. Then got a call from HR a few days after and arranged an interview one week after.

    Interview with the manager. I prepared well for technical questions according to the job description. The manager was serious, and asked lots of things about diagram, database, call center and so on. "Any data analysis experience?" "Call Center experience?""How do you evaluate the performance of Call Center?"
     Some are really hard to me since I do not have any related experience. At the end of the interview, he gave me a brief explanation of job responsibility and told me he still had some candidates waiting to be interviewed, and the work would start next month after he made final choice

    I don't think I did well in this one so I kept working as part-time. After 4 weeks I got a call and the manager told me HR would contact me shortly for paper work and I will start next week.
    (He gave me two options which were "start working in 2 days" and "start working next week". I said 2 days first then called him back and changed my mind. This was so stupid)

    Interview Questions

    • He drew a random diagram and asked "How to report the other party that the change of the diagram would bring what kind of risk". Pretty confused about this one.   Answer Question
  6.  

    Engineering Associate New Grad Network Engineering Associate Rotation Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through college or university. The process took a weekinterviewed at Rogers Communications (Brampton, ON (Canada)) in February 2011.

    Interview

    1) Hr called me for an interview. Was told by Hr that it would be a behavior interview and basic interview questions. Also, that my interview would be with 4 managers.

    2) Arrived at the interview. Met with three managers and one on the phone.

    3) The interview consisted of mostly technical questions which I was not prepared for. Since I was told by hr to prepare for behavior and basic interview questions.

    4) I was asked if I had transcripts, again not told by hr either. But I had them on me luckily.

    So if you get an interview for this role remember this.

    1) Prepare for technical questions
    2) Bring your Transcripts
    3) Don't believe what HR tells you (Ask alot of questions about what I just mentioned). No Communication between HR and Hiring managers.

    Hope this will help anyone applying there. Rogers is a great company but needs to improve on its hiring process and improve communication between hiring managers and HR.

    Interview Questions

    • Tell me the formula for the Gaussian Random Variable?   1 Answer
    • Fair Questions

      1) What is QPSK AND QAM?
      2) What is CDMA
      3) How does the light stay in a fiber optic?
       
      1 Answer
  7.  

    Technical Support Specialist Interview

    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took a dayinterviewed at Rogers Communications (Brampton, ON (Canada)) in November 2010.

    Interview

    Was called up by a Rogers HR rep for a Technical Support Position for Rogers Home Phone Line. Conversation was short outlining the position and we set a date for an interview with the hiring manager. I arrived at their offices in Brampton the next day and for whatever reason, the manager was either completely stressed out or having a bad day because he was a very unprofessional interviewer. I had a very decent resume and I dare say, was over-qualified as I was a software developer at my previous employer but he didn't appear to show any interest in that. He glanced at my resume and simply asked 'ok talk about yourself'. So i talk about my past work experience and accomplishments but he would mumble 'mkay' after my every sentence, very irritating. After that, he quickly told what the position was and asked if I had any questions. I asked 'is it a new position, if not, what happened the previous employee' to which he replied 'no its not a new position what happened to the other guy, whats that to you? why do you care?' I was shocked. At that point, I knew the interview was a sinking ship so I asked a few more questions to prolong the interview which irritated him but I knew by now this interview was going nowhere.

    We shook hands and he left, not even showing the courtesy of walking me back to the front!

    In short, simply the worst interview I've ever had. A poor representation of Rogers and its employees. I will never apply to Rogers again.

    Interview Questions

  8. Helpful (1)  

    Network Analyst Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at Rogers Communications (Brampton, ON (Canada)) in April 2010.

    Interview

    Recruiter phoned me regarding a Network analyst position and asked me some behavioral questions. A few days later I was asked to come in for an interview. I came into the interview and it turned out that the position that I was interviewing for was a software development position that would write software for network analysts.

    The recruiter sent me to the interview because I had one word in my resume "Scripting". As a network engineer I've learned how to script in a few languages. The recruiter thought the word scripting = hardcore software development.

    In the interview, the interviewer looked at my resume, and seemed a bit puzzled. He thought at first he had the wrong candidate. Then after talking for about 2 minutes, we realized that the HR recruiting had no idea how to do their job.

    We shook hands, and he apologized for wasting my day.

    Interview Questions

    • Do how have any major coding experience   1 Answer
    • Are you a Software Developer   1 Answer
    • Are you interviewing for the Network Analyst software development support position   1 Answer

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