SCM Insurance Emergency Claims Service (ECS) Customer Service Representative (CSR) Interview Questions

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Emergency Claims Service (ECS) Customer Service Representative (CSR) Interview

Anonymous Interview Candidate in Toronto, ON (Canada)
Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Application

I applied through college or university. The process took 4 daysinterviewed at SCM Insurance (Toronto, ON (Canada)) in April 2011.

Interview

I found the posting for the position online through the College I attended. The next day I sent off my resume and within hours I received an email from HR requesting to schedule a phone interview. Being a college student at the time, my schedule was very hectic but HR was accommodating and willing to work around it. After the phone interview, I attended a 1:1 interview. I was extremely nervous prior to my interview, but when I entered the building the corporate culture appeared to be very relaxing. I noticed the people were very friendly and helpful. I've been an employed with SCM Insurance for a year, and it's honestly been an amazing journey.

Interview Questions

  • What is your weakest attribute?   Answer Question
  • Describe a difficult situation. Why it was difficult & what you did to make it easier.   Answer Question

Negotiation

When considering an offer, ensure you are able to meet the requirements of the job. If you are confident in your capabilities, you will produce quality work.

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