SMART Technologies

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SMART Technologies Interview Questions

Updated Nov 21, 2014
Updated Nov 21, 2014
8 Interview Reviews

Interview Experience

Interview Experience

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8 Candidate Interview Reviews Back to all Interviews

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  1.  

    Tech Lead Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at SMART Technologies in April 2014.

    Interview Details

    Terse, slow, and red flags were raised. A little dry and less revealing than others. Convoluted and often indecisive . But a great place to get a practice exam but not deeply technical. Flying to HQ is a good idea. More team members participating would allow for more insight into the culture.

    Interview Questions
    • Lots of probing questions about personal life seemingly to to avoid work/life balance.   Answer Question
    Declined Offer
    Negative Experience
    Average Interview
  2.  

    ESM Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at SMART Technologies in July 2012.

    Interview Details

    Interviewed with corp recruiter, then District manager, then phone interview with National Sales manager and then the offer. Took place over the course of about two months and was a pretty easy process back then. I was very excited about the prospect of working for SMART at the time as it was just a case of leaving my old employee to find something new and exciting. I also knew that SMART was in trouble financially bit I was willing to take the risk for my career as it was and always will be a good mark on my resume!

    Interview Questions
    Negotiation Details
    none, take it or leave it
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Training Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at SMART Technologies.

    Interview Details

    Phone screening
    Phone Interview / Presentation
    In Person interview / presentation

    Interview Questions
    • If your material doesn't make it to the customer site, what do you do?   Answer Question
    Negotiation Details
    Straight forward - they offered what I asked for.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    Education Solution Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at SMART Technologies.

    Interview Details

    The interview process consisted of two phone interviews and one face to face interview. The process was very straight forward with clear detail provided prior to the interview. Most of the questions centered around my understanding of educational technology and its role in a k-12 classroom. There were also a number of questions regarding how I would handle various meetings with top level school officials.

    Interview Questions
    • Provided random scenario in working with a school division and asked how to handle.   Answer Question
    Negotiation Details
    There was no negotiation as the offer i received was good.
    Accepted Offer
    Neutral Experience
  6.  

    Technical Interview

    Anonymous Interview Candidate in New Delhi (India)
    Anonymous Interview Candidate in New Delhi (India)
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at SMART Technologies in May 2012.

    Interview Details

    I can only say that if you have decided something in your life then don't look behind. accept little things don't ask to apply good habits and manners in you. always support true personality.
    I have more to say but I'll say now only this always trust god.

    Interview Questions
    Negotiation Details
    i have never negotiation with my elders.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  7. 2 people found this helpful  

    Technical Support Specialist Interview

    Anonymous Interview Candidate in Calgary, AB (Canada)
    Anonymous Interview Candidate in Calgary, AB (Canada)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at SMART Technologies in October 2011.

    Interview Details

    I applied online to their website where they have an complete system set up where you answer questions about yourself, experience, education, etc and they have a rating system that attempts to match you with available jobs.

    After applying, a week or two later I recieved an e-mail to complete and "online" interview which consisted of me answering 5 questions online. 3 of the questions were video (webcam) response that also gave me the option of text response if I didn't have access to a webcam. Questions were pretty basic, directed at my experience in the position I was applying for and my salary expectations.

    About 1 week after that, I was contacted by the "People Services" department for a phone interview. Again some more basic questions were asked about experience and education. I was then asked to come in for a 1 on 1 interview with the department manager and team lead.

    This interview was again basic interview questions and scenario based questions based around customer service skills and basic technical knowledge. I was again asked about salary expectations and given a short 10 question skills test. 5 questions on my computer knowledge and 5 on customer support.

    After this interview I was asked to come in for a "Team Fit" interview where I met up with two current employees and they asked me some questions about my personal life. Hobbies, interests, free time, etc.
    Immediately after I was offered a position by the Manager and Team lead. We discussed benefit package and salary expectations.

    An offer package was couriered out to me 3 days later and the next week I was working.

    Interview Questions
    • Technical quiz was probably the hardest part.
      Questions asked for example were "Maximum length of a USB Cable" or "What is the amperage of a standard USB hub". Questions about where to find user settings in a MAC.
       
      View Answer
    Negotiation Details
    Although there was an illusion of negotiation, there really isn't much room for it. They don't give you many specifics of their beneift package or any of their bonus plans during the negotiation process. The benefits (health, dental, etc) is lackluster and there is no room for negotiation for entry level positions. Only Management get parking stalls. You have to do a LOT of research about salary in your field. I came in with an offer for average to slightly low, and they came in pretty close to it (just under). After more investigation, I found most employees here are the industry average. Shoot high, if they want you, they'll come in lower, but you might get better than average.

    Negotiate your breaks and lunch hour. They only give 30 mins for lunch if you don't negotiate it.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Software Developer Interview

    Anonymous Interview Candidate in Calgary, AB (Canada)
    Anonymous Interview Candidate in Calgary, AB (Canada)
    Application Details

    I applied through an employee referral. The process took 4+ monthsinterviewed at SMART Technologies in December 2009.

    Interview Details

    The interviewers friendly, curteous, open and positive. This was probably the easiest interview I have ever had. The number one suggestion is to be relaxed and honest.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Calgary, AB (Canada)
    Anonymous Interview Candidate in Calgary, AB (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at SMART Technologies in April 2009.

    Interview Details

    Applied online for the position I was considering. Did not hear anything for a while. Then received an email from the hiring manager that I was in consideration for the position. She asked me to answer a few questions about salary expectations, customer service experience, and a few others. I replied to her questions. Five minutes after emailing the answers to her I received a phone call to come in for an interview. We set up a time and came in for a formal interview. I had an interview with the manager of the department and the team lead. They did a one on one with me about my background, how I would respond to situations, basic interview questions. Told me they would be in touch. Got a call from the team lead for references after my interview. I provided them for the team lead and they mentioned they would be in touch. A week later I was called and told I had the job if I wanted it and they proceeded to courier out their offer to me.

    During the interview, everyone was very professional, friendly, organized and knew what they wanted in their jobs. It seemed that everyone was excited about what was going on at SMART and the growth that they were experiencing and happy to work there.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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