SYKES Interview Questions

Updated Jul 18, 2014
Updated Jul 18, 2014
21 Interview Reviews

Interview Experience

Interview Experience

50%
16%
33%

Getting an Interview

Getting an Interview

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15%

Interview Difficulty

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Average

Interview Difficulty

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21 Candidate Interview Reviews Back to all interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 days - interviewed at SYKES in September 2011.

    Interview Details

    At the time I applied they were still working with the paper application. After going by the office and picking up the application I filled it out there. Interviewed just a few short days later one hiring manager and then they tested my phone and listening skills by doing a mock call. Also they tested my typing speed followed by the standard drug test.

    Interview Questions
    • The only difficulty I experience right off was handling the first incoming call and remembering to stay calm and confident.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 days - interviewed at SYKES.

    Interview Details

    When you receive your email about the virtual interview and you respond back. ..how long does it take them to send an email back explaining what you have to do for the interview? ?

    Interview Questions
    No Offer
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tampa Palms, FL
    Anonymous Interview Candidate in Tampa Palms, FL
    Application Details

    I applied online - interviewed at SYKES in July 2014.

    Interview Details

    The recruiter in the talent department lack great communication. You are as weak as your weakest link. They do not return e-mails, I have sent several with no replies. They screwed up my interview, did not inform me of the error, nor apologize for the inconvience. I was informed that the interview will be between an hour to an hour and a half. Depending on job, there are several assessments needed to wee in the most qualified candidate, e.g. iq assesment, research skills assessment, and personality assessment. I would have aced these assessments, but, unfortunately, I was not given the chance to do so.

    Interview Questions
    • Reply to this e-mail the time you would like to schedule your interview   View Answer
    No Offer
    Negative Experience
    Difficult Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Sumter, SC
    Anonymous Interview Candidate in Sumter, SC
    Application Details

    I applied online. The process took a day - interviewed at SYKES in January 2014.

    Interview Details

    Apply online, Wait for a phone call, Dress for success, Hire or Miss. First, apply at workforsykes.com and complete your application. Then, wait on a phone call for consideration. And, bring a resume and cover letter to your interview.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Counsel Interview

    Anonymous Interview Candidate  in  Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I applied through a recruiter. The process took 2+ weeks - interviewed at SYKES.

    Interview Details

    Initially contacted by internal recruiter. Following lengthy phone screen, had separate phone interviews with three individuals, took on-line intelligence and personality tests, and had day-long interview with multiple individuals. Recruiter was very informative with regard to explaining the hiring process and highly responsive to questions. Interview questions were behavioral in nature. Using the STAR approach is beneficial in providing a response.

    Interview Questions
    • Interviewer provided a specific legal issue and asked how you would advise management.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Account Management Specialist Interview

    Anonymous Interview Candidate  in  Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied online. The process took 1+ week - interviewed at SYKES.

    Interview Details

    Interview Process was awesome and easy.

    Interview Questions
    • They don't really ask you any questions but they do a credit check   Answer Question
    No Offer
    Easy Interview
  8.  

    Sykes Team Manager Interview

    Anonymous Interview Candidate  in  Milton-Freewater, OR
    Anonymous Interview Candidate in Milton-Freewater, OR
    Application Details

    I applied in-person - interviewed at SYKES in November 2012.

    Interview Details

    Complete application, take an online customer service test then have interview.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  9. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Kingstree, SC
    Anonymous Interview Candidate in Kingstree, SC
    Application Details

    I applied online. The process took a day - interviewed at SYKES in March 2013.

    Interview Details

    1 interview and it was terrible because I was so nervous

    Interview Questions
    • What would you do if you saw your friend destroying school property?
      Name a time you were pressured?
      Why should we hire you?
      What would you do if you had a problem with a co-worker?
        Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Langhorne, PA
    Anonymous Interview Candidate in Langhorne, PA
    Application Details

    I applied through an employee referral. The process took a day - interviewed at SYKES in May 2012.

    Interview Details

    The interviewer went over my resume. He seemed to be very impressed with my past work history. He asked me questions about my past employment and told me the nature of the job I was applying for, salary, and paid time off He also told me about other incentives and told me when the next training date was for new hires.

    No Offer
    Positive Experience
    Easy Interview
  11.  

    Budget Analyst Interview

    Anonymous Interview Candidate  in  Tampa, FL
    Anonymous Interview Candidate in Tampa, FL
    Application Details

    I applied online. The process took 1 week - interviewed at SYKES in November 2010.

    Interview Details

    Met with two separate individuals. The first one was personable in very conversational. The second person had so power issues. She was a female and I sensed that she got a kick out of making me uncomfortable. She asked me many many unorthodox questions that had no direct relation to the job. They answers in did provide were question and scrutinized. She did not realize that stupid question sometimes get stupid answers. The whole things was a waste of time and I never heard from them again. Best way to sum it up is she was a ball buster and knew it.

    Interview Questions
    • What would kind of friend would your friend say you are?   View Answers (2)
    • When you produced cash report in the past, what kind of cash was it?   View Answer
    No Offer
    Negative Experience
    Difficult Interview

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