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Sabre Reservation Sales Agent/Call Center Interview Questions

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Reservation Sales Agent/Call Center Interview

Anonymous Interview Candidate in Westlake, TX
Anonymous Interview Candidate in Westlake, TX
Application Details

I applied through an employee referral. The process took 3+ monthsinterviewed at Sabre in December 2012.

Interview Details

Pros: The call center is located in Westlake which is not too far away from Dallas, Texas. The call center job starts off at $12 an hour in what looked like a clean atmosphere. The dress code seemed to be business casual and casual. The corporate villages have very interesting architecture. The small town of Westlake shows promise in that it could develop into a modern city.

Cons: I felt the recruiter was disorganized and not completely truthful even though I managed to get an interview. I was interviewed by two apathetic female managers at the call center. I felt the interview did not go well. The 45 minute interview process was very tedious because they over-focused on questions related to "What would you do to handle an angry or disgruntled customer?" They also kept hinting that they had many angry customers. During the interview process I did not feel respected or comfortable. Another problem is that this call center is located near DFW Airport so you can expect a lot of traffic jams and pollution in the air.

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