Salesforce Senior Social Media Manager Interview Questions

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    Senior Manager, Social Media Interview

    Anonymous Employee in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. The process took 4+ weeksinterviewed at Salesforce (San Francisco, CA) in November 2009.


    The recruiter called me for a phone interview, showed my information to the hiring manager, who then told her he was passing on my resume. 2 weeks later, the recruiter called me back, said "well, this is embarrassing" and explained that the hiring manager had changed their mind and wanted to speak with me. I agreed to do so, and had a 20-minute phone conversation with the hiring manager. This person called me from their cellphone, while they were outside on a busy (loud) street, running inbetween meetings. After asking me some very generic questions, I was asked to send some of my ideas via e-mail, some "initiatives" that I thought would help to improve this particular area of the company. I spent about 5 hours on a very polished, detailed proposal. I hear nothing back. A week later I pinged the hiring manager for feedback. They said to "hold tight" because they were busy with a conference. Another week went by, no word. I finally called the recruiter and she said she was sorry but that they decided to pass on me, once again. When I asked why, she said that she thought the hiring manager didn't really know what they were looking for in this position and that they'd "know it when they see it". I asked if I could get some direct feedback on the proposal I had sent, and if I should contact the hiring manager directly for this information. She discouraged me from doing so, and said that I didn't "do anything wrong", they just don't really know what they want in this position, and thanked me for my time.

    I checked on their site shortly thereafter, and found that they had actually implemented about 75% of the ideas from my very own proposal. I was shocked, dismayed, confused. If they liked my ideas enough to put them on their site, then why didn't they hire me? Are they in the business of interviewing candidates with the purpose of collecting people's good ideas, only so they can use them without hiring the person? Meanwhile, someone else who already works for the company (probably the hiring manager) obviously gets credit for this work.

    I spent a decent amount of time, working hard to create a winning proposal because I really wanted this job, and was excited about the company. I also love what I do - but I certainly don't work for free. I never contacted anyone at the company about this, although I have thought about it many times. I figure the best thing I can do is warn others that Salesforce conducts very unfair, and unethical, hiring practices. Please beware - if you're going to interview with Salesforce, and they ask you for free ideas to prove your value to them, don't assume your hard work will get you the job. Assume that you might just be doing a free project for which you might receive no credit for.

    Interview Questions

    • What do you think you can do in the realm of social media for Salesforce, based on your experience thus far?   1 Answer
    • Please send me some ideas for community initiatives that you think would benefit Salesforce.   1 Answer

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