Salesforce.com Interview Questions & Reviews
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Very Difficult Interview
Solution Architect Interview (Negative Experience; Very Difficult Interview)
I applied through a recruiter and the process took 6 weeks - interviewed at Salesforce.com in April 2014.
Interview Details – Was being considered for 3 different positions by two different recruiters. Passed between VPs and over 6 phone interviews, including Skype calls. Final interview was in-person in Chicago office for case study presentation followed by team interview by three individuals. I was required to prepare an in-depth solution that addressed numerous requirements and to articulate how which SFDC solution would be most appropriate and why, including benefits. Although I was in-person, the 2 key individuals (VP and director) doing interview were on the phone. After spending two weeks preparing a cohesive deck with the help of friends within Salesforce, within the first minute the interviewers who were role playing as CIO and related client positions began throwing out antagonistic questions to throw me off, in an attempt to see how I would handle the situation, which I immediately recognized as being their strategy. I addressed each of their questions with each interruption and also at one point recommended they hold a question or two until I got to that point in my presentation. They didn't like that one bit and immediately wrote me off as being unable to handle being in front of C-level clients. (I've been in that position many times, but their scenario was unrealistic.) They rudely dropped off the call and the one person left in room told me "don't worry about it. we all get put through that process." The group interview went well with good people in similar roles and with thoughtful questions. In my post-mortem with the recruiter I explained what happened and he was surprised and concerned that the interviewers contradicted his direction to me. I got an email two days later saying they pass. I informed my two close friends on the inside and they were not surprised, sharing their horror stories with their hiring process including downright rudeness to them, multiple cycles over as many as two years (!) and shouting matches. I had high hopes for a job with Salesforce, but after that experience, I really don't want to work for a company that is so disjointed and frankly hires people who are arrogant and unprofessional. I'll stick with the integrators/consultants that they themselves were badmouthing in the interview process.
Interview Question – No one particular question, rather rapid fire, concurrent questions overlapping without affording the opportunity to answer them as part of their role playing case study presentation process. Answer Question
Sales Representative Interview (Positive Experience; Easy Interview)
I applied through an employee referral and interviewed at Salesforce.com.
Interview Details – I had an employee at the company put in my resume. The recruiter got in contact with me a couple of days later and we set up a call for the next week. It's your basic phone screen that is completely casual. The recruiter will just ask you about your previous experiences and how they will translate to the position at salesforce. Just make sure you are familiar with all of salesforce's products and have your reasons ready for wanting to join salesforce.
I was prepared for everything and answered the questions convincingly. I just did not have the required 1-2 years of direct sales experience, which is what left me out of the next round of interviews.
Interview Question – What do you know about Salesforce? Answer Question
Senior Member of Technical Staff Interview (Neutral Experience)
I applied through a recruiter and interviewed at Salesforce.com.
Interview Details – Recruiter reached out to me on LinkedIn. Spent a whole day, I thought I was on the bubble. Didn't get the job because I didn't "pass the test" so to speak. But no word on which test either then or later. The overall experience was a big turnoff.
Interview Question – Given a regular English dictionary, and a word to start with (e.g. "head"), you can only change one letter a time, but every change has to be a word in the dictionary (e.g. head -> heal) What is the quickest way to an end word (e.g. "tail")? Answer Question
Financial Analyst Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 5 weeks - interviewed at Salesforce.com.
Interview Details – Have to say the recruiter was absolutely amazing to work with. She was very informative and sweet and always had open communication. Initially spoke with recruiter through phone with basic role description/why do you want to work here questions, etc. I then had two 30 min phone interviews one after the other with hiring mgr and hiring director. The hiring mgr was nice enough, asked a lot of technical questions. The hiring director was very hard to read and after you gave her answer she would just say "okay". After these 3 phone interviews ,I was invited to onsite interview which was a terrible experience. The recruiter greeted me and she was very nice but that was where the positive ended. I was supposed to meet with 4 people that day but 2 of the people I was supposed to meet with were in other mtgs so they subbed in 2 other people last minute who were not really sure what they were supposed to be asking me. I was also supposed to be given a case study but they didn't give it to me and when I asked them about it--they just told me oh well. This was especially annoying as I had spent a lot of time preparing for the case study and not taking it could have hurt my chances. 2 days later I followed up with recruiter and she told me they decided to go with another candidate.
Interview Question – combination of behavioral/technical/salesforce related Answer Question
Very Easy Interview
Photographer/Videographer Interview (Negative Experience; Very Easy Interview)
Interviewed at Salesforce.com
Interview Details – I received an email in response to my resume asking for blocks of time I would be available for a phone interview. I never heard back after that. I held those blocks of time open but received no call. Not very respectful of my time and energy. Tell me you're not going to call if you're not, just don't waste my time.
Associate Product Security Engineer Interview (Neutral Experience)
Interviewed at Salesforce.com
Interview Details – Salesforce has a telephonic screening after which on site process starts. The telephonic screening is basically to judge your background in the area. They would ask questions specific to job posting. The questions asked were mostly related to SQL injection and Cross site scripting. Along with that I was asked a couple of questions related to cloud. But the questions in general are easy to crack and one should prepare specific to job title.
Interview Question – The questions asked were mostly about cross site scripting and SQL injection attack, No data structures or algorithms asked. Answer Question
Information Security Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Salesforce.com in June 2014.
Interview Details – The interview process was very shady. I was asked questions about 5 different types of roles within the IT Security space. The recruiter was unable to pin down what the job was exactly. They were insistent on asking how well I would be able to manage "awkward" and "strange" employees. After 2 phone interview with recruiter, I assumed that things would not be progressing. Then I got a call one week later asking to do a Skype phone interview with recruiter. At this point I insisted on getting more details about the position and team (SalesForce is a very large company). He state, and I quote, "The VP and Director are not comfortable disclosing their names or location in company at this time". I have interviewed at many companies large and small, and have not ever heard of a hiring manager that did not want to tip their hat to who they are.
I went along with the skype interview regardless, and after the fact, I received a phone call explaining that I was not a good fit for position, but I should look - on my own - for another security role at company and get back to the recruiter. Again, I asked who the hiring manager was, now that it really did not matter, and he flat out refused to disclose this information.
Interview Question – How would you manage an awkward employee? Answer Question
RSI Partner Account Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 6 weeks - interviewed at Salesforce.com in May 2014.
Interview Details – Got a call from recruiter first after I submit the resume on line. Then, I was scheduled on a call with hiring manager. After that, I had onsite interview panel with 4 people for 2 hours. People were nice and friendly though. But they have some tough questions.
Interview Question – Where else you applied besides salesforce.com?
What would you do to get to know people here when you first start? View Answer
Senior Quality Engineer Interview (Neutral Experience)
I applied through a staffing agency and the process took 5 weeks - interviewed at Salesforce.com.
Interview Details – My head hunter put me to their process, and then it was a big nightmare. The interview schedule was *very* flaky; scheduled, busted, took more than one week to reschedule, and the second round scheduling was the same. Thank God I don't need to take this ridiculousness again.
Interview Question – Try to explain different viewpoint of a problem to them; the interviewers didn't seem to able to take new ideas but assumed I didn't even understand the question. View Answers (2)
User Experience Intern Interview (Neutral Experience)
I applied through college or university and interviewed at Salesforce.com.
Interview Details – Ask you to do a mini project before the phone interview, making some improvement to a current webpage, about 2-3 days for you to finished, and then will schedule the interview with you
Interview Question – have you ever come up with a condition that your teammates didn't agree with what you did Answer Question
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