Sephora Cashier/Seasonal Interview Questions

Updated Mar 30, 2015
Updated Mar 30, 2015
30 Interview Reviews

Interview Experience

Interview Experience

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Seasonal Cashier Interview

Accepted Offer
Negative Experience
Easy Interview
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 2 weeksinterviewed at Sephora.

Interview

Applied online and got a call back to interview. The interview was a group with three other people. Interview questions were really basic. The manager was really stale at the interview. There was no skill test, they don't seem to care about how skilled you are in makeup.

Interview Questions

  • There were no unexpected questions. They were all basic and Sephora doesn't seem to expect great answers like some high-end retailers may.   Answer Question

Negotiation

No negotiation.

Other Interview Reviews for Sephora

  1.  

    Seasonal Cashier Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Sephora in January 2015.

    Interview

    It was a smooth, organized process. A group interview and several individual interviews. Questions were straight forward and the environment was comfortable. It was really a very positive experience and I'm pleased I had the opportunity.

    Interview Questions

    Negotiation

    It's just part time, so no real negotiations, just accepted.

  2. Helpful (8)  

    Seasonal Cashier Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Sephora.

    Interview

    I got called for an interview the day after I applied. I get there 15 minutes before my interview time. Dressed in all black, makeup done (10k notes on tumblr so I was looking good lol jk). I tell the first girl I see that I'm here for an interview. She uses her headset and lets who ever it is know I'm here. I hang out for a while and after 30 minutes I'm like oh maybe the interviewer is running late. After an hour I ask the same girl again what's going on. She asks around and tells me to stand by the register. Two people come to me and ask if I'm here for an interview. I say yes. They half heartedly apologize. One of them says that she thinks they didn't know they even had an interview scheduled today. I get an email saying thank you for coming in but we're going to go with someone else more qualified. I was so confused since I haven't even been interviewed. Ten minutes later a woman comes out and asks me if I've been here the whole time. I said yes. She said she sent me that email since she thought I never showed up. She apologized. They had already done the group interview. We go outside the store and she interviews me for 5 minutes. Basic interview questions. Why do I want to work there, the perfume situation, my favorite and worst manager and why. She tells me to take out of my mind that I will be doing makeup. She says it in a rude way. I don't know if she meant it to come out like that. But that's how I took it. She asked me if I needed any time off to tell her now (seasonal position) I say no. She says she's going to put me back in the system and to ignore the email she sent me. And that's it. Like two weeks later (yesterday) I was at work. I'm a cashier. I recognize a woman that I always see at sephora. I say hey don't you work at sephora? She says yes then I ask her what she does. She is the manager there. I explain to her what happened. She was shocked. It turns out she was the one that called me for my interview. She asked me for my name and said she was going to give me a call tomorrow. She never did. I know she was busy and I'm not her #1 priority but why would she say that and not do it? I honestly didn't think this would happen. I've been trying to work there for almost 2 years. I was so sure I was going to get the job. I turned down an amazing opportunity because I knew there was a possibility I could work there. Now I'm too embarrassed to even show my face in there. Looks like I'm going to be going to sephora jcp from now on. I like to think its a sign that I should be somewhere better. I don't mean to make sephora look bad or the people there look bad but I didn't expect this to happen to me. I'll be giving mac a shot. Wish me luck and I hope your sephora experience is better than mine. If I end up getting called back, I will be saying thanks but no thanks.

    Interview Questions

    • Why do you want to work at sephora?   1 Answer
  3.  

    Seasonal Cashier Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at Sephora (San Antonio, TX) in December 2014.

    Interview

    I applied online and went into the store and spoke with a manager. I gave my name and told them I really loved their store. They wrote down my name and found my application. I got a call and interview within the week. They are very customer oriented. You want to have everyone who walks into Sephora feel welcomed and happy. Many questions have to deal with previous customer service experience and role playing. The more availability you have the more likely you are to be hired. They like to have people with open availability. Also don't be afraid to be light hearted, smile and laugh. Sephora is supposed to be a fun work place.

    Interview Questions

    • Let's pretend you own your own store: If a client dropped a $100 bottle of perfume in the parking lot, returned to the store upset and late for a birthday that the perfume was a gift for, how would you handle it?   1 Answer

    Negotiation

    I was offered a job on the spot. I negotiated two days around Christmas off at the very beginning.

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  5. Helpful (2)  

    Seasonal Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Sephora in November 2014.

    Interview

    Applied online, got a call for an interview about 8 days later. Interviewed the following day. The interview was very short, kind of informal but I just assumed it was because the store was so busy and because it's a seasonal cashier position. Asked the basic questions - whats customer service to you? What can you bring to Sephora? What was your last/most recent job like? It took about 15 minutes overall. I think I waited more to meet with the hiring manager than how long the actually interview took place. Called the following Monday because I needed to tell my job at school that I would be unable to work for them. Was offered the position. Overall very fast and easy process.

  6. Helpful (2)  

    Seasonal Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Sephora (Portland, OR) in November 2014.

    Interview

    So basically, I applied online and then a week later, I get a call. But I missed the call because my phone was charging and the girl on the phone tells me that she would like me to come in for a group interview at noon the next day. Then she tells me to call me back to confirm. So I do and the next day, I come in for an interview at noon. I got there 20 minutes early and they told me to wait by the fragrance section, which is right next to the entrance to the back. There's already a girl waiting there so I wait there too. Then as noon gets closer, there's 10 of us total. 8 girls, 2 guys. Mind you, EVERYONE is wearing black but you need to find a way to be different from others. How you do that is up to you.
    As soon as it turns to noon, the girl on the phone collects us all and takes us to the back and sits us on stools and chairs. She also brings another woman with her and they begin the interview.
    We're sitting in two rows so they go down the rows, asking us what days we're available and at what times. Then they asked us the interview questions and the last question was what world we would want to work in. Most people said color or skincare. But the interviewers told us that they were those positions were mostly full and they were looking for more people in cashier and fragrance. (Cashwrap is like a business inside of a business. It has its own manager and half the employees who get hired work at cashwrap during holiday season.)
    They open up the last few minutes for Q&A for anything you're curious about or whatever else you want to ask them. This interview ended up taking an hour and a half. So, time accordingly.
    Also, they said that they were hiring around 40 people for the holidays and seeing how Black Friday is soon, they needed to make a decision quickly. So they said that the decisions would be finalized by the next day and everyone who they wanted to extend an offer to would most likely receive a call before 4:00pm.
    So about 45 minutes after the interview, the first girl calls me and offers me the job. She then tells me that I have to accept the offer online and that I start training on Monday. She also told me to bring my ID and Social Security Card by the next day to work out my payroll.

    Interview Questions

    • Do you prefer a very structured work environment or one with a lot of freedom?   1 Answer
    • What did your favorite supervisor do that made them your favorite?   Answer Question
    • What would you do if a co-worker asked you to do something dishonest?   1 Answer
    • Let's say you own a store that sells fragrances. A customer comes in and buys a bottle of perfume and is extremely excited about it. 20 minutes later, the same customer comes in, clearly upset, explaining that they dropped the bag and the perfume broke. What would you do?   1 Answer
    • Tell us about a time you experienced good customer service. What made it good?   Answer Question
  7.  

    Seasonal Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Sephora in November 2014.

    Interview

    Filled out an application online and received a call back 3 weeks later. They left a message in my voice-mail to go into a group interview a few days later. I showed up ten minutes early and wore all black because I knew that's what the uniform is. I let one of the workers know that i was there for the group interview and she directed me to a spot in the store where the interviewees were to gather. Once the time hit the clock that we were supposed to be there, the director in charge & a supervisor came out and lead us to a location outside the store where we would all be able to sit together. They introduced themselves, talked a little about the company & what we would be doing if hired, and then dove right into question's. First thing they asked was for us to give a brief intro about ourselves & tell them a little about our previous job & what we did there. Second question, why do you want to work for sephora? Third, tell me about a supervisor you really liked and one you didn't like & why? Last question was the scenario where they tell you that you need to pretend a customer drops a bottle of perfume after they purchased it and they come back wanting to replace it. What would you do? That was basically the end of the interview & i got called back two days later letting me know that they want to continue to the next phase of the interview with a "demo." So i went in and was asked to demonstrate at the register how i would ring up a customer which is super easy. Just be yourself!

    Interview Questions

    • Tell me about a supervisor that you really liked and one you didn't like and why?   Answer Question
  8.  

    Seasonal Cashier Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at Sephora in November 2014.

    Interview

    Got called in to do the first interview witch is a group interview. It was about 5 girls including myself. The managers seemed pretty nice. The questions were general questions they ask you on any other job. They gave everyone a chance to speak so it wasn't any jumping to answer first.

    Interview Questions

    • If you own a store and someone buys a perfume and they drop it and it shatters. What would you do ?   Answer Question
  9. Helpful (1)  

    Seasonal Cashier Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Sephora.

    Interview

    The group interview and only question for everyone to talk about what you can bring to sephora. I will say people here have much more makeup experience as expected. So, please exaggerate your experience related to this area and it will help you more.

    Interview Questions

  10.  

    Seasonal Cashier Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at Sephora.

    Interview

    I read reviews here and talked with my friends who are employees, so I felt confident about my chances. The group interview lasted about an hour, and there were four candidates to two hiring personnel. The questions were standard interview fare: what about your last job, the perfume bottle question, how would you handle someone asking you to be dishonest on the job, who was your favorite/least favorite employer and why. We were in the employee locker room on stools around a high table. It was awkward, and the interviewers did not make follow up replies or ask questions to help develop our answers. It was agonizingly awkward. Luckily I got my rejection email just a few minutes after I left.

    Interview Questions

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